Customer Experience Manager - Heat Networks (12-14 Month FTC, Maternity Cover) Hybrid - London or Bristol (c. 3 days in office per week) PAYE or Approved Umbrella Only We're recruiting an experienced Customer Experience Manager to join our market-leading renewable energy client's Heat business on a 12-14 month maternity cover. You will co-lead customer experience across a growing portfolio of heat networks, ensuring customers receive high-quality, compliant and efficient service. Reporting to the Head of Customer Experience & Communications, and working alongside another Customer Experience Manager, you will manage service delivery via internal teams and external partners, drive continuous improvement and make sure customer journeys meet regulatory and industry standards (including Ofgem). Key responsibilities Service Delivery Oversee performance of outsourced providers across metering, billing, payment collection, complaints and contact centre. Monitor SLAs, report on...

Artis HR are currently supporting a leading organisation in the recruitment of an HR Advisor to join their HR team on a fixed-term contract through to December 2026. This is a fantastic opportunity to join a well-established and people-focused business operating across the UK. Reporting to the HR Business Partner, this role will provide expert guidance and support across a broad range of HR matters including employee relations, policy implementation, organisational change, and people-focused projects. This is a hybrid position based within Devon, with flexibility required due to potential office location changes over the coming months. Key Responsibilities -Act as the first point of contact for HR-related queries from managers and employees -Provide advice and support on employee relations matters including disciplinary, grievance, absence management, and performance issues -Support organisational change projects including restructures and redundancy processes -Identify and...

Role: Advocacy & Support Manager (Hate Crime) Based: City of London / Hybrid Rate: £20 - £28ph depending on pay status and experience Start Date: ASAP Duration: 3 months temporary - potential Fixed Term Contract 1 year with possible extension Hours: 35 hours per week Hybrid working with at least 2 days in the London office Our client, a specialist LGBT+ anti-abuse charity, is looking for an Advocacy & Support Manager to join their frontline services team. The successful candidate will manage specialist advocates and triage workers delivering trauma-informed, needs-led support to LGBT+ victims and survivors of abuse and violence, with a specialist focus on hate crime and hate-motivated abuse. Synopsis of duties: Line manage a team of specialist advocates and triage workers. Provide leadership, case oversight, supervision, and ongoing support to frontline staff. Ensure advocacy services operate in line with safeguarding procedures, current guidance, and best practice....

Role: Head of Advocacy and Support Based: City of London / Hybrid Rate: £25 - £33ph depending on pay status and experience Start Date: ASAP Duration: 3-month temporary contract Hours: 35 hours per week Hybrid working with a minimum of 2 days in the London office preferred Our client, a specialist LGBT+ anti-abuse charity, is looking for an experienced Head of Advocacy and Support to lead their national advocacy services supporting LGBT+ victims and survivors of abuse and violence. The successful candidate will oversee multidisciplinary frontline teams including IDVAs, ISVAs, hate crime advocates, and caseworkers delivering trauma-informed, needs-led support across London and nationally. Synopsis of duties: Lead and oversee advocacy and support services, ensuring high-quality and consistent service delivery. Manage advocacy managers and senior advocates across dispersed frontline teams. Act as safeguarding lead within the advocacy service, ensuring robust safeguarding...

thefutureworks is currently recruiting for a highly organised and proactive Executive Assistant to support a senior leadership role within a dynamic and fast-paced organisation. This is an excellent opportunity for an experienced EA to play a key role in supporting strategic priorities and ensuring the smooth running of executive operations. The role is temporary, part time (16 hours per week), working 4 hours per day, 4 days per week and the hours can be flexible to suit. Key Responsibilities Provide proactive calendar and time management for senior leadership, ensuring alignment with business priorities and effective use of time Coordinate end-to-end meeting management, including agenda preparation, briefing materials, logistics, minute-taking, and follow-up actions Prepare and review executive-level documentation, including board packs, presentations, reports, and internal communications Manage domestic and international travel arrangements, ensuring efficiency,...

Join Our Client's Team as a Business Support Officer! Are you ready to make a difference in public service? Our client, the Office of the Police, Fire and Crime Commissioner (OPFCC), is looking for a dedicated and dynamic Business Support Officer to join their team in Stafford. This is a fantastic temporary opportunity with an hourly rate of 16.90, offering 37 hours per week for a period of 12 months . Why You Should Apply: Be part of a vibrant and impactful organization dedicated to public safety and community service. Work in a supportive and flexible environment that encourages personal and professional growth. Engage in diverse responsibilities that will keep your work exciting and fulfilling. Role Purpose: As a Business Support Officer, you will play a vital role in providing comprehensive business support to ensure the effective governance of the OPFCC. You will manage strategic meetings, provide executive assistance to the leadership team, and maintain essential...

Personal Assistant (Temporary) Duration: 6 months Hybrid: 1 day per week based in London. Hours and Pay: 36 hours per week. 19ph Role Overview: As a Personal Assistant, you will provide comprehensive secretarial and administrative support to 2-3 Deputy Directors. You will also assist Team Managers as capacity allows. This role is integral to the team, ensuring seamless operations within a fast-paced environment while working closely with other Executive Assistants (EAs) and PAs. Key Responsibilities: Proactively manage the diaries of Deputy Directors, navigating diary clashes and effectively prioritising appointments. Collaborate with various teams to deliver a wide range of logistical and administrative support. Work closely with fellow PAs, providing cover and support where needed to ensure continuity and efficiency. Ensure Deputy Directors receive timely papers and briefings to prepare for meetings and events. Build and maintain strong relationships...

Job Description - Site Manager (24-Week Scheme - Barrow-in-Furness) We are seeking an experienced Site Manager to support delivery of an upcoming 24-week civil engineering and infrastructure scheme in Barrow-in-Furness. The successful candidate will have strong experience managing day-to-day site operations on heavy civil/construction projects, with particular knowledge of concrete works, ducting, road construction, and associated infrastructure activities. The role will involve close coordination with the existing Site Manager, subcontractors, operatives, and the client team to ensure safe, efficient, and programme-driven delivery of works. Key Responsibilities Oversee and manage daily site operations across all work activities. Coordinate labour, plant, materials, and subcontractors to achieve programme targets. Ensure works are completed safely, efficiently, and to required quality standards. Liaise effectively with the client, site teams, subcontractors, and...

Job Title: Complex SEMH Tutor Location: North Shields Pay Rate: GBP25-GBP30 per hour Hours: Up to 15 hours per week Job Type: Temporary Part-Time Term-Time Role This role is well suited to a tutor who adopts a calm, structured, and student-centred approach, and who can work collaboratively with families, schools, and external professionals to support young peoples progress and wellbeing. Key Responsibilities: Deliver engaging, personalised sessions in Maths and English, adapted to students age, ability, and learning needs. Support the development of communication, social skills, and emotional regulation using evidence-based SEN strategies. Promote positive behaviour, confidence, and independence in line with students individual needs and EHCP targets. Adapt teaching approaches and resources in accordance with students needs. Support students engagement with education, including preparation for examinations, functional skills, or alternative pathways where...

Intervention Tutor (KS3/KS4 - SEND & SEMH) Location: Cramlington Pay Rate: GBP25-GBP30 per hour Hours: Up to 15 hours per week Contract: Temporary Part-Time Term-Time Prospero Teaching is seeking a compassionate and experienced Intervention Tutor to provide 1:1 and small-group support to secondary-aged students (KS3/KS4) across Cramlington. Many of the young people you will support have SEND and SEMH needs, requiring tailored academic, social, and emotional support to help them engage positively with learning. This role is ideal for a tutor who adopts a calm, structured, and student-centred approach, and who can work collaboratively with families, schools, and external professionals to support students progress and wellbeing. Key Responsibilities Deliver engaging, personalised Maths and English sessions tailored to students age, ability, and learning needs Support the development of communication, social skills, and emotional regulation using evidence-based...

M&E Reactive Maintenance Manager London Temp-to-Perm 65,000 + Company Car + 5% Bonus Are you a technical leader who thrives in a fast-paced environment? We are looking for an experienced M&E Reactive Maintenance Manager to lead a dedicated team in London. This is a critical role ensuring the safety, compliance, and operational excellence of a high-profile site. Starting as a temporary contract with a seamless transition to permanent, this role offers the stability of a major contract with the immediate start of a temp position. The Package Salary: 65,000 per annum Benefits: Company car + 5% annual performance bonus Hours: Monday - Friday, 08:00 - 16:30 (30-minute lunch) Location: (Site-based) The Role As the M&E Reactive Manager, you will be the driving force behind the "fix-it" culture. You won't just be managing tickets; you'll be leading people, analyzing trends, and ensuring that every mechanical and electrical failure is...

Connect2Hackney are searching for a Strategic Lead for Corporate Transformation to join the London Borough of Hackney. In this pivotal role, you will support the Assistant Director to shape and execute the Council's overall transformation programme. You won't just be managing projects; you'll be embedding a culture of innovation and ensuring our services deliver the highest quality outcomes for our residents. Key Responsibilities Provide direction to a complex portfolio of transformation projects, ensuring they are delivered on time, within budget, and to the highest standards. Lead, motivate, and develop a high-performing multi-disciplinary team of up to 15 FTE, including Project Managers, Business Analysts, and Change Managers. Build strong, influential relationships with the Chief Executive, Corporate Leadership Team, and the Mayor to ensure a "one council" approach to change. Use service redesign and targeted change techniques to stimulate positive...

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive in team Cheltenham (Bath Road) . Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people. As Store Manager , you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) PLEASE NOTE THIS IS A SIX MONTH FIXED TERM CONTRACT...

Interim Senior Finance Business Partner - Media & Entertainment Handle are partnering with a leading global media business to hire a commercially focused finance professional to support strategic growth across the UK & Ireland market. This role will partner closely with commercial teams across advertising sales, content licensing and affiliate revenue, providing financial planning, analysis and decision support to senior leadership. Key Responsibilities Lead FP&A activities including budgeting, forecasting, month-end reporting and variance analysis Partner with commercial and sales teams to support revenue growth initiatives and strategic decision-making Build and own complex financial models for advertising sales and licensing deals Deliver insightful analysis and presentations for senior management and international stakeholders Identify financial risks and opportunities, providing clear recommendations Support investment cases, business planning and...

Job Title: Outreach Tutor Location: Newcastle Pay Rate: GBP25-GBP30 per hour Hours: Up to 15 hours per week Job Type: Temporary Part-Time Term-Time Role Prospero Teaching is seeking a compassionate and experienced Outreach Tutor to provide 1:1 and small-group support to secondary-aged students (KS3/KS4) across Newcastle. Many of the students supported have SEND and SEMH, so require tailored academic, social, and emotional support to help them engage positively with learning. This role is well suited to a tutor who adopts a calm, structured, and student-centred approach, and who can work collaboratively with families, schools, and external professionals to support young peoples progress and wellbeing. Key Responsibilities: Deliver engaging, personalised sessions in Maths and English, adapted to students age, ability, and learning needs. Support the development of communication, social skills, and emotional regulation using evidence-based SEN strategies. Promote...

Intervention Tutor (KS3/KS4 - SEND & SEMH) Location: Newcastle Pay Rate: GBP25-GBP30 per hour Hours: Up to 15 hours per week Contract: Temporary Part-Time Term-Time Prospero Teaching is seeking a compassionate and experienced Intervention Tutor to provide 1:1 and small-group support to secondary-aged students (KS3/KS4) across Newcastle. Many of the young people you will support have SEND and SEMH needs, requiring tailored academic, social, and emotional support to help them engage positively with learning. This role is ideal for a tutor who adopts a calm, structured, and student-centred approach, and who can work collaboratively with families, schools, and external professionals to support students progress and wellbeing. Key Responsibilities Deliver engaging, personalised Maths and English sessions tailored to students age, ability, and learning needs Support the development of communication, social skills, and emotional regulation using evidence-based...

Area Tenancy Manager Rate of pay: 22.41 PAYE or 29.51 Umbrella Full time - Temporary until mid-August 2026 with possible extension Location: Wembley, HA9 Job Type: Hybrid (initially office-based until trained, then 3 days a week from home) We are seeking an Area Tenancy Manager to oversee the day-to-day management of a defined patch of council housing. This role is crucial in ensuring that tenancies are well managed, communities are safe, and housing services are delivered effectively. The successful candidate will provide a visible, accessible housing management service, supporting residents, protecting housing assets, and ensuring compliance with tenancy agreements and housing legislation. Day-to-day of the role: Manage the full tenancy lifecycle, including sign-ups, changes in circumstances, succession, and end of tenancy. Ensure tenants comply with their tenancy conditions and investigate breaches, taking appropriate enforcement action where required. Maximise...

LiveSmart Manager Rate of pay: 19 per hour PAYE Location: Burgess Hill, RH15 Job Type: Contract (1-month rolling) We are seeking a LiveSmart Manager to ensure the safety, security, and operational efficiency of residential properties. This role is ideal for someone with a strong background in facilities management and a commitment to providing excellent customer service. Day-to-day of the role: Act as a key-holder, ensuring the security of communal areas and facilities. Serve as the first point of contact for residents, contractors, and visitors, managing access to the building. Coordinate with contractors for repairs, maintenance, and servicing of communal areas and equipment. Manage utility company access for essential maintenance and servicing. Oversee the operation and maintenance of laundry facilities and other communal areas. Address and facilitate the resolution of complaints related to communal areas and facilities. Supervise cleaning staff to maintain...

Assets Manager required by an established Housing Association in Belfast Your new company The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit an Assets Manager on a temporary contract basis for an initial period of c. 6 months with the possibility of further extension. It is envisaged that this role will be recruited by the Association on a permanent basis in due course. The Association currently manages a stock consisting of sheltered schemes and general needs homes. Your new role Reporting to the Operations Manager, you will provide an effective system of statutory compliance, planned, cyclical and response maintenance projects while ensuring accountability and probity in all regulatory and legislative requirements. To achieve this, you will: • Undertake regular analysis of contract performance, working closely with the senior management in identifying improvement activities using Key Performance Indicators...

6 week Temp placement Your new company We are seeking an experienced and customer focused Local Housing Manager to play a pivotal role within a retirement living scheme for older people. This is a highly visible, rewarding role at the heart of a housing community, combining housing management, resident engagement, health and safety, and partnership working. The Local Housing Manager is responsible for the day-to-day management of the scheme, ensuring residents feel safe, supported and able to live independently in their own homes. No two days are the same, and the role offers real scope to make a meaningful difference to residents' lives. Your new role Property & Compliance Ensure all health & safety, compliance checks and audits are completed, recorded and acted upon Manage responsive repairs and support planned maintenance works Procure and manage local contractors (e.g. cleaning, gardening, window cleaning) Maintain communal areas to a high standard and...