Berry Recruitment are looking for a Service Driver for a reputable company in Bury St Edmund's. POSITION: Service Driver FUNCTION: To ensure timeous professional Delivery and Collection of Portable Toilets and Welfare Units to/from Customers. Complete Daily/Weekly cleaning and service tasks as specified. LOCATION: Bury St Edmund's REPORTING TO: General Manager RESPONSIBILITIES To plan, organise, monitor own workload working with both HSC and GM on a day to day basis in order to achieve the daily work plan and ensure that all service and quality standards are achieved on a consistent basis Able to organise the effective running of the daily service schedules Multi-drop servicing of single plastic toilets including emptying, cleaning, refilling with chemicals, and ensuring toilet rolls are replenished Ensure quality of products being delivered to our customers meets agreed standards and advise any damages/refurbishment requirements to GM Understand and adhere to...

Customer Operations Manager (Heat Networks) 12-month Contract London (Hybrid) Inside IR35 ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partner / contact centre providers against SLAs Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows Lead new site/customer onboarding, partnering with regional teams and service partners Support escalations: complex complaints, service interruptions and Ombudsman cases Drive process improvement: SOPs,...