Complaint Handler PAY RATE: 16.59 per hour Contract length: 6 months Start Date: 22nd June Location: Newport (NP10) - Moving to Cardiff in September 2026 WORKING PATTERN: For the first three months of your assignment you will be 100% office based attending our office in Newport. After three months you will move to hybrid which involves spending at least two days per week, or 40% of our time, in Newport and moving to our new office in Cardiff from September. We'll just need your commitment to 35 hours across Mon-Fri (9am-5pm). We're looking for problem solvers with a curious mind! Could you ask the right questions to investigate the complex needs of our customers? About this opportunity Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them under our various brands. When mistakes happen it's the role of our Complaints Handlers to investigate disputes and to put things...