Surge Support Role - Plymouth Location: Plymouth, PL6 Fully Office Based Pay Rate: 13.90 paid on a weekly basis Contract Type: Temporary (chance of an extension but down to business need) Hours: 37.5 per week 8am-4pm/9am-5pm (flexibility needed) Start Date: Monday 8th June 2026 About the role: Join our service wide team at HM Land Registry and play a key role in supporting the smooth flow of operational work across the organisation. Reporting to the Steering Group, this role will help manage the backlog of cases and ensure the work is directed to the relevant areas of the business. Key Responsibilities: Control the distribution and allocation of applications Investigate reports and escalate issues appropriately Liaise with operational teams on application progress Maintain accurate application lists and records Communicate with customers via phone or email when required Record actions using the Points Arising Screen (PAS) and any correspondence...