Role description We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions across internal and partner sales channels. You will independently review recorded sales interactions alongside CRM and system information to ensure customers have been provided with accurate information, appropriate support and fair outcomes. Your findings will provide evidence-based assurance and help identify recurring themes, areas for improvement and potential risks across sales quality, regulatory compliance and customer experience. Key Responsibilities Review recorded sales interactions against agreed quality, regulatory and customer outcome standards. Check that customers have been provided with accurate information, including tariffs, prices, key terms, payment arrangements and required disclosures. Compare call recordings against CRM records, system information, consent details and sales classifications to ensure...

Resident Liaison Officer Contract Type: PAYE Contract Duration: 3 months Location: Nottingham - Site/office based initially, with hybrid working available after training. Travel to project sites will be required. Pay Rate: 16.63- 18.71 per hour Start Date: ASAP Hours: 37 hours per week, Monday-Friday Job Overview: We are looking for an organised and customer-focused Resident Liaison Officer to support the delivery of energy efficiency projects across residential properties. Working closely with project teams, contractors, Housing Associations and site managers, you will act as a key point of contact for residents throughout the delivery of works including insulation, solar panels, heat pumps and other low-carbon heating solutions. This role is more focused on administration, coordination and resident communication than a traditional site-heavy RLO position, although site visits will still be required when needed. You will be responsible for keeping residents...

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Head of Service - Nottingham City Services Location: Heathcote Building, Nottingham Salary: 39,755 per annum FTE Hours: 37 hours per week Contract: Temp to perm (initial 3 months) Working Pattern: Office based initially, with up to 2 days working from home available after successful completion of probation Red Snapper Recruitment are currently recruiting for an experienced Head of Service to join a specialist organisation supporting women and children affected by domestic violence and abuse. This is a senior leadership position, working closely with the Director of Operations and overseeing a team of 4 Team Managers . The successful candidate will play a key role in the strategic and operational management of frontline...

Student Mental Health Adviser Fixed-Term Contract - 6 Months Location: Remote Working with monthly agreed days in the office (in one of either Milton Keynes, Nottingham or Manchester campus). Hours: Full-time, Monday to Friday (37 hours per week) Flexible working between 8:30am-5:00pm Pay Rate: 20.10 per hour Start Date: September 2026 The Open University is the UK's largest university, supporting thousands of students studying flexibly across the UK. As part of their Student Wellbeing Team, we are looking for two experienced Student Mental Health Adviser to provide specialist, one-to-one support to students experiencing enduring or complex mental health conditions. This team sits within the wider Student Wellbeing Team, alongside mental health training, safeguarding, welfare advice and the University's suicide-safer initiatives. The team provides specialist intervention and coordinated support to help students overcome barriers to learning, manage risk and remain engaged with...