Location: Edinburgh (Office-based) Pay: £13.50 per hour + holiday pay accrual Duration: Until 31st July - with possibility of extension Hours: 37.5 hours per week, rota basis Monday to Wednesday: 8:00am - 4:30pm with a one hour lunch break Thursday & Friday: 9:00am - 5:30pm with a one hour lunch break Saturday: 8:00 am - 4:00 pm with a 30 minute lunch break. 2-4 Saturdays per month Requirement: Valid DBS certificate Start: Immediate availability essential About the Role We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals . You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit. What You'll Be Doing Greeting and assisting customers throughout the application process Supporting applicants with completing and checking forms Collecting biometric data and...