Customer service advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 12.71- 18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures,...

Administrative Officer - HMCTS (Durham) Our client, a reputable government organisation, is hiring for an Administrative Officer to support the efficient operation of Courts and Tribunals in Durham. This is a fantastic opportunity to join a dedicated team committed to delivering high standards of customer service and continuous improvement. Pay: 12.86 per hour 3 month temporary assignment, highly likely to be extended beyond that What you'll be doing: Preparing papers, files, and court documents for hearings and meetings Managing records on in-house systems and data input Assisting with court clerking, scheduling, and supporting tribunal activities Handling face-to-face, telephone, and written enquiries with professionalism Supporting court operations such as serving documents, executing warrants, and collecting fines Drafting correspondence, minutes, reports, and submissions Checking and verifying documents, accounts, and records for accuracy Collecting,...