Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £30,629 - £32,241 based on 37.5hr week Contract Type: 12 Months Fixed Term Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries. You may also support the wider Customer Care Team to deliver satisfactory resolutions. You will work as a team to ensure MTVH is helping resolve customer disputes that are deemed fair and clear in resolution. You will be responsible for developing customer satisfaction through root cause analysis as well as help defining continuous improvements for the customer journey. You will build relationships with senior executives at MTVH, The Housing Ombudsman, MP's, Councillors and the MTVH Policy Team. What you'll need to succeed Strong knowledge and experience in resolving customer disputes Ensures...

Job summary We have an exciting opportunity for a Biomedical Scientist in Histopathology at Nottingham University Hospitals NHS Trust to join the Histopathology Department at Queens Medical Centre. You will be responsible for carrying out the examination of pathological samples using a range of technologies and ensuring accurate results are reported or presented appropriately. You will support the delivery of a quality-driven, cost-effective and patient-focused service, working as part of the departmental team in line with the Trusts objectives and professional standards. You will be based at one campus but may be required to work across both Queens Medical Centre (QMC) and Nottingham City Hospital (NCH), depending on service requirements. Main duties of the job As a Biomedical Scientist, you will be responsible for promoting the Trusts core values and maintaining high professional standards in all aspects of your work. You will be supporting a culture that values staff...