Role - Non-Conformance Report (NCR) Facilitator Location - Hybrid working between our Bridgwater site and home Salary - 135 Per Day Hours - Full Time, 37.5 hours per week - 7.5 hours per day 30 mins break About the role The role of the NCR Facilitator is to expedite and support the timely completion of Non-conformance reports through the various steps of the online NCR management tool (CCIS/SWITCH). The role is to monitor several contracts to ensure that stakeholders in the process complete their activities within predetermined action and escalation time frames. NCR Facilitators shall attend the NCR meetings for Contracts they are responsible for and provide support for accelerating the review where necessary. Their other duties shall include but are not limited to. The position is within the quality department of the delivery directorate. This department develops and maintains policies, strategies, standards, procedures, and best practice in quality as well as...

Complaints Executive Location: Farnborough Hybrid: 3 days onsite and 2 days working from home Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: The purpose of this role is to investigate, manage, and resolve complaints and claims within regulatory timeframes and protecting the brand's reputation. The Executive will track voluntary disclosures, complaints, claims progress, identify trends, and escalate concerns where necessary, ensuring all activity complies with regulatory...

We are recruiting for multiple Customer Service / Complaints Handlers for a leading global financial services organisation in Redhill. This is a fast-paced, regulated environment where you'll manage customer complaints from receipt through to resolution, ensuring fair, accurate, and compliant outcomes. Customer Service / Complaints Handlers Redhill £15.66 per hour Mon-Fri, 9am-5pm Temporary (up to 6 months) Start Date: TBC Key Responsibilities: Handling customer complaints via phone and written communication. Investigating issues and identifying resolutions. Writing clear, professional responses. Liaising with internal teams and third parties. Maintaining accurate case records and meeting service standards. What We are Looking For: Previous customer service or complaints experience. Strong communication and problem-solving skills. Ability to manage high workloads in a busy environment. Organised, proactive, and detail-focused approach....

Senior Category Manager Contract Type: Temporary Location: WF1, Wakefield Salary: Negotiable Job Type: Hybrid Join a large organisation's Commercial Services Team as a Senior Category Manager and play a key role in delivering strategic procurement initiatives. This role is crucial for supporting significant budget and capital expenditure plans through effective procurement and category management strategies. Day-to-day of the role: Lead a team of procurement professionals and manage several categories of spend within the Business workstream, including ICT, HR, and Financial Services. Provide professional, customer-focused procurement services for Goods, Services, and Works, ensuring value for money and focused outcomes. Develop and implement a category management framework to influence spend, understand business needs, and identify innovative sourcing opportunities. Ensure your team has full visibility and control of all third-party spend associated with the...

HGV Class 1 Drivers Wanted To Join Eventor For the 2026 Events Season! Join our client's specialist events logistics team as an HGV Driver, supporting high-profile Formula 1 events across Europe. This is a unique opportunity that goes far beyond a typical driving role, combining international travel, teamwork, and hands-on involvement in world-class sporting events. This role requires a minimum of 12 months Class 1 HGV experience and the flexibility to work away from home for extended periods during the F1 calendar. Work availability is dictated by the race schedule; therefore, hours and assignments vary based on seasonal demand and peak periods that can require up to 14 consecutive weeks away. International travel is primarily via sleeper coach, with potential UK-based work available during the off-season. Your Time at Work Formula 1 Season (Trackside Operations) You will be responsible for transporting and delivering high-value cargo across the UK and Europe...

you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY - Who We Are: We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including...

We are currently recruiting for a Security Officer to join the G4S team, working for a well known-site in Cardiff! Contract Information: Pay Rate: £12.71 per hour Hours: 40 hours per week Shift Pattern: Days only, 12:00pm-20:00pm , please be aware that hours may change to include nights at a later date SIA Licence: Door Supervisor or Security Guarding Applicants must have a valid SIA license and a Full UK Driving Licence (Manual) to be considered for this role. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Security Officer, your duties will include: - Office-based duties - Possible deliveries/collections in the client's van - Patrolling the site, on foot or by vehicle - Access and Egress control - Monitoring of visitors, staff and customers to the sites - Responding to security breaches and medical incidents - Ensuring all customer standards are met on each site Our Perfect Worker It is...

Private Client Solicitor - Locum, 3+ PQE, West Midlands/ Hybrid, circa £45-£55 per hour. A reputable firm are looking for a Private Client locum, starting immediately and on an ongoing basis. To apply or to register your interest, please contact Kaye on or email with your CV. Job ref: THE ROLE: The successful candidate will manage a varied private client caseload, with a particular focus on trusts, Inheritance Tax (IHT) matters, and medium to high value probate matters. The role involves advising clients on a broad range of private client issues, delivering tailored and practical legal solutions, and handling complex estates with professionalism and sensitivity. THE CANDIDATE: The ideal candidate will be a qualified Solicitor with at least 3 years' PQE and strong hands on experience across a broad range of Private Client matters. You will be confident managing probate and trust work independently, demonstrating sound technical knowledge and excellent client care skills. The...

Receptionist/Concierge - Reading Job Title : Receptionist/Concierge Location: Reading Contract Type: Temporary Pay Rate: 13ph Start Date : June 1, 2026 Are you a friendly, organised, and proactive individual with a passion for customer service? Our client is seeking a dynamic Receptionist/Concierge to create a welcoming atmosphere. If you thrive in a vibrant environment and enjoy building community connections, we want to hear from you! Key Responsibilities : Ensure communal areas and available apartments are always well-presented and inviting. Act as the first point of contact for residents, addressing maintenance issues and requests promptly. Report building issues to the relevant team members to ensure swift resolutions. Provide exceptional customer service, creating a warm and friendly environment. Organise and coordinate tenant services through third-party providers and in-house initiatives. Communicate important information effectively across...

Property Paralegal / Legal Assistant - Warrington Location: Warrington, WA1 (Ideally able to come to office from time to time but fully remote will be considered). Salary: £20.74 per hour. Full Time Monday to Friday 37 hours. Contract: Up to 30th September 2026 possibly beyond. We are looking for an enthusiastic and well organised Legal Assistant/Paralegal. Operating in the field of adult social care law, with education experience an advantage, you will support the lawyers in this area. The post involves assisting them with preparation work for advocacy in the Court of Protection, the Special Educational Needs Tribunal and other tribunals. KEY TASKS AND ACCOUNTABILITIES: Under the guidance of the Legal Services Manager (and senior colleagues): The postholder must carry out the duties with full regard to the Council s Corporate Plan, the Corporate Equality and Diversity Policy, Health and Safety Policy and Social Inclusion Strategy. To provide legal advice and...

An established organisation within the financial services sector is seeking multiple Customer Relations Advisors to join their busy Customer Service team on a temporary basis. This is a varied role focused on complaint handling and delivering fair customer outcomes. Salary: £15.66 per hour Location: Redhill, Surrey / Office-based for the first 12 weeks, then hybrid working Hours: Monday to Friday, 9:00am 5:00pm Start date: 1st June (subject to vetting) up to 6 month s In this position, you will be responsible for investigating customer complaints received via written correspondence or escalated internally, ensuring appropriate and timely resolutions. This will involve working closely with internal teams and external parties, as well as reviewing evidence such as call recordings. Key responsibilities: Delivering a high standard of customer service to individuals raising complaints Investigating and identifying the root cause of complaints...

Customer Experience Manager - Heat Networks (12-14 Month FTC, Maternity Cover) Hybrid - London or Bristol (c. 3 days in office per week) PAYE or Approved Umbrella Only We're recruiting an experienced Customer Experience Manager to join our market-leading renewable energy client's Heat business on a 12-14 month maternity cover. You will co-lead customer experience across a growing portfolio of heat networks, ensuring customers receive high-quality, compliant and efficient service. Reporting to the Head of Customer Experience & Communications, and working alongside another Customer Experience Manager, you will manage service delivery via internal teams and external partners, drive continuous improvement and make sure customer journeys meet regulatory and industry standards (including Ofgem). Key responsibilities Service Delivery Oversee performance of outsourced providers across metering, billing, payment collection, complaints and contact centre. Monitor SLAs, report on...

We are currently recruiting for a Security Officer to join the G4S team, working for a well known-site in Cardiff! Contract Information: Pay Rate: £12.71 per hour Hours: 42 hours per week Shift Pattern: A mixture of 8-12-hour shifts. Days & Nights SIA Licence: Door Supervisor Please be aware that this is a three-month Fixed Term Contract which may be extended to full-time if the project succeeds. Applicants must have a valid SIA license and a Full UK Driving Licence to be considered for this role. Applicants must pass financial checks, have no CCJs or IVAs, and must not have been declared bankrupt. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Security Officer, your duties will include: - Patrolling the site, on foot or by vehicle - Access and Egress control - Monitoring of visitors, staff and customers to the sites - Responding to security breaches and medical incidents - Ensuring all...

We are currently recruiting for a Part-Time Security Officer to join the G4S team, working for a well known-site in Berkeley! Contract Information: Pay Rate: £14.26 per hour Hours: 20 hours per week Shift Pattern: Applicants must be available to cover days and nights (12-hour shifts) SIA Licence: Must have a valid SIA Licence Applicants must have a full UK driving licence and their own transport. Your Time at Work As a Security Officer your duties include: - Gatehouse, and searches - Site foot/mobile patrols - CCTV and control room duties Other duties will include control of access, site emergency scheme, including incident response, and continuous maintenance of records and logs. Our Perfect Worker Our perfect worker will be: - Aged 18 or over - Preferably hold a valid Door Supervisor or Security Guarding Licence - Be a great communicator, verbally and in writing - Have great customer service skills - Knowledgeable of Microsoft Office...