£13.50 - £14.50 hourly
Office Angels
Northampton, UK
Customer Care Coordinator Northampton £14.00 - £14.50 per hour Full-time Long term role Key Responsibilities Managing customer enquiries and logging defects reported by homeowners Coordinating repairs and remedial works with subcontractors and site teams Scheduling appointments and arranging access for inspections and repairs Liaising with customers, contractors, and internal departments to provide updates on outstanding issues Monitoring open cases and ensuring defects are resolved within agreed timescales Managing NHBC and warranty-related cases where required Maintaining accurate records and updating internal systems Closing completed jobs and ensuring customer satisfaction is achieved Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious...
