IT Support Engineer / 1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst   SALARY: Competitive + Benefits LOCATION: Bristol, South West England (BS32) (100% Office Based) JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join a busy MSP service desk environment supporting a wide range of clients and technologies. As an IT Support Engineer / 1st Line Technical Support...

Service Desk Engineer / 1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical? If you do, we would like to hear from you! Join a growing customer success team providing IT support, helpdesk services and technical support within a successful software environment, developing troubleshooting and customer service skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trainee Help Desk   FULL TRAINING PROVIDED If you’ve worked on an IT Help Desk as a Level 1 / First Line Technical Support Engineer, then great....

We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering...

Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows / Microsoft and Networking technologies, but your primary role will involve supporting the company’s bespoke Housing Management Software Application.   SALARY: Competitive + Benefits   LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time,...

First Line IT Support Analyst Join one of the biggest names in men’s fashion in the UK as a First Line IT Support Analyst providing IT support, service desk and helpdesk technical support across hardware, software and network systems in a fast-paced environment. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Technician, 1st Line Support Engineer, Helpdesk Analyst, IT Support Engineer Technical Support Engineer   SALARY: Competitive Depending on Skills and Experience + Benefits LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 09:00 – 17:30   JOB OVERVIEW We have a fantastic new job opportunity for a First Line IT Support Analyst to join a growing organisation with a strong focus on in-house IT...

IT Support Engineer / ICT Technician Join a dynamic education environment as an IT Support Engineer / ICT Technician supporting infrastructure, network support and technical services. You will provide IT support, troubleshooting, systems support and helpdesk services to staff and students across multiple sites. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, Technical Support Engineer, 2nd Line Support Engineer, Service Desk Analyst, Helpdesk Analyst, Infrastructure Technician   SALARY: £26,243 to £29,838 per annum + Benefits LOCATION: Supporting multiple sites across the Trust covering Coventry, Warwickshire and Leicestershire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 Hours per Week, All Year round, Monday to Thursday: 8:00am – 4:00pm & Friday: 8:00am – 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / ICT...

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are looking for a proactive Service Desk Engineer to support internal IT services and business-critical web applications. This role combines traditional service desk responsibilities with hands-on application support, working closely with engineering and infrastructure teams to triage issues, analyse logs, and ensure smooth day-to-day operations. The idea candidate will be comfortable managing...

JOB ROLE - APPLICATION SUPPORT ANALYST LOCATION - BIRMINGHAM (3 OFFICE DAYS PER WEEK) DURATION - FIXED TERM CONTRACT (RUNNING UNTIL END OF 2026) SALARY - £51,102 We are working with a Midlands based Purpose-Led Organisation who deliver care and community services at Scale, who are looking for an Application Support Analyst to join their Technology & Transformation team. You will be focused on providing 2nd and 3rd line support across key business systems, liaising with stakeholders on delivering system improvements, enhancements and testing, and you will support the Application Support Manager with ongoing development and optimisation of their applications. Specific experience with Housing Management Systems is essential. KEY RESPONSIBILITIES: - Act as 2nd and 3rd line support for key business systems. - Work with the Service Desk team to share knowledge and best practices. - Work with the Application Support Manager to identify and engage with business...

Summary: South East Water is seeking a dedicated Catchment Scientist to lead vital investigations supporting our commitments to the Water Industry National Environment Programme (WINEP). This role is central to our pledge to protect and enhance the natural environment by managing pollution risks within our drinking water production areas and safeguarded zones. Based in the Kent region, you will coordinate and execute monitoring programmes across groundwater and river catchments. This involves a dynamic mix of field-based data collection and desk-based analysis to identify pollution hotspots and build a clear picture of catchment health. You will work collaboratively with the Environment Agency, Natural England, and other water companies to ensure our water sources remain protected. We are looking for a highly organised, methodical professional with a sharp eye for detail. You will partner closely with Catchment Advisors to translate your scientific findings into effective...

Ready to find the right role for you? Grade: 4.3 Hours: 40 hours per week, Mon-Fri 08:30am - 5pm Location: 1 Station Road Four Ashes Wolverhampton West Midlands WV10 7DG When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Contract Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and...

Our Business Selwood is the UK s leading pump rental solutions company and part of the Workdry International Group, delivering reliable, tailored pumping solutions to the Water, Environmental and Construction sectors for over 70 years. Our success is built on the strength of our people. Across our nationwide network of branches, we work together with honesty, respect and teamwork sharing ideas, supporting one another and always striving to improve. Safety is at the heart of everything we do, ensuring our people and the communities we work in get home safe every day, while our work helps protect vital resources for future generations. It s an exciting time to join Selwood as we continue to grow. We re committed to investing in our people developing the skills, knowledge and career opportunities that help our teams succeed and build long-term careers with us. About the Role Due to business growth, we have an exciting new opportunity for an Operations Manager to join...

About the Company This is a fantastic opportunity for an Assoc CIPD HR Manager to secure a position with an IT Managed Services organisation enjoying rapid growth. About the Role Salary: Up to 60k Hybrid: Office based in Hertfordshire area at least 2 days per week. My client is a managed service provider focusing on SME and mid-market customers with propositions in the Managed Services, Print and Comms industry. Responsibilities Recruitment & Staffing: Identify staffing needs, writing job descriptions, screening, interviewing, 'Right to work' / Security and prior employment checks, and hiring new staff, working alongside the hiring manager to support and assist as required. Develop a network and programme for Internal recruitment to minimise the use of recruitment agencies, thus saving costs, for some roles. Onboarding & Development: Onboarding new employees with an update welcome pack and onboarding programme in a professional and...

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within agreed SLAs Monitor open incidents and requests and ensure SLA targets, including updates and resolution, are met internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to...