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Permanent customer service advisor Merseyside
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Accounting  (3) Customer Service  (3) Executive & Management  (3) Sales  (2) Finance  (1)
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Onsite  (11)
Acorn Insurance
23 Jun, 2026
Permanent
Welcome Team Agent
Acorn Insurance Liverpool, UK
Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool...
Acorn Insurance Ltd
23 Jun, 2026
Permanent
Welcome Team Agent
Acorn Insurance Ltd Liverpool, UK
Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots...
Just Mortgages
27 Jun, 2026
Permanent
Mortgage and Protection Advisor
Just Mortgages Merseyside, UK
Mortgage and Protection Adviser - St Helens - Self-employed St Helens based business Exclusive lead source provided A long standing and successful principle in the Just Mortgages business is looking to grow their team ready for 2026. They are looking for an experienced Mortgage and Protection advisor that is either looking to make a start in the self-employed world or is currently a self-employed advisor that is looking for a new home. Benefits - Take over a high quality lead introducer - Generous commission splits - Uncapped earning potentials - Full training provided - Additional income available from referrals - Full Marketing library - Lead generation support Key responsibilities as a Mortgage Advisor with Just Mortgages: Provide expert Mortgage and Protection advice to clients. Assess clients' financial situations and recommend suitable protection products. Build and maintain relationships with clients and lenders. Stay...
Maximus
25 Jun, 2026
Permanent
Customer Service Representative
Maximus Liverpool, UK
The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. This role is based in Liverpool City Centre. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work...
City Plumbing
25 Jun, 2026
Permanent
Showroom Sales Manager
City Plumbing Prenton, Birkenhead, UK
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving...
Wallace Hind Selection LTD
23 Jun, 2026
Permanent
Sales Manager
Wallace Hind Selection LTD Liverpool, UK
An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE £70,000 Company Car Group Pension Mobile & Laptop 26 Days Holiday LOCATION: Northern England COMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford JOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment We are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. You will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship...
Acorn Insurance Ltd
23 Jun, 2026
Permanent
Customer Service Fire & Theft Claims Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud...
Hays Specialist Recruitment Limited
30 Jun, 2026
Permanent
Head of Tax
Hays Specialist Recruitment Limited Liverpool, UK
Your new company You'll be joining a large, complex organisation with a global reputation for excellence and innovation. This is an environment that values collaboration, continuous improvement and strategic thinking. Operating across multiple sectors, the organisation delivers services that have a significant impact nationally and internationally. As part of a high-performing finance team, you'll play a key role in shaping tax strategy and compliance, working alongside senior leaders to support ambitious goals and ensure robust governance. This is an opportunity to contribute to an organisation that combines scale, complexity and purpose, offering a challenging and rewarding career path. Your new role As Head of Tax, you will lead the organisation's tax compliance and advisory functions, ensuring adherence to UK and international tax legislation. Reporting to the Head of Corporate Finance, you'll provide strategic direction, operational leadership and expert guidance on complex...
IDEX Consulting Ltd
27 Jun, 2026
Permanent
Financial Planner
IDEX Consulting Ltd Liverpool, UK
My client has an immediate vacancy for a Financial Planner in Liverpool, (ideally Chartered), to take over an established book of existing clients and qualified new business opportunities. The Role You will work in conjunction with a designated support team to produce advice reports to business and regulatory standards and implement solutions agreed with clients You will work to agreed budgets and working practices as confirmed by the business and the direct reporting lines, helping our commitment to achieve growth via generating new business A framework to work to, ensuring that high standards of client care are met by demonstrating competence in all stages of the advisory process, operating at all times in a manner which benefits a certified Person and complying with the FCA's Statements of Principles and the firm's documented performance measures/standards and compliance plan An environment that will allow and expect you to demonstrate a commitment to Treating Customers...
Search
23 Jun, 2026
Permanent
Senior Pensions Administrator
Search Liverpool, UK
Senior Pensions Administrator Liverpool City Centre (Hybrid - 1 day from home after training) Salary: Up to 35,000 (depending on experience) + annual bonus Hours: Monday to Friday, 9:00am - 5:00pm (flexible start and finish times) The Opportunity We're looking for an experienced Senior Pensions Administrator to join a well-established and growing financial services business in Liverpool. This is a fantastic opportunity for someone with strong cradle-to-grave pensions administration experience who is looking to step into a more senior position with greater responsibility. The role will involve working on more complex and technical cases, alongside handling and supporting the resolution of pensions-related complaints. You'll play a key role in delivering a high-quality, compliant service, ensuring excellent customer outcomes while supporting continuous improvement across the business. Key Responsibilities Manage pensions cases end-to-end (cradle to grave)...
Search
23 Jun, 2026
Permanent
Senior Pensions Complaint Handler
Search Liverpool, UK
Senior Pensions Complaints Handler Liverpool City Centre (Hybrid - 1 day from home after training) Salary: Up to 35,000 (depending on experience) + annual bonus Monday to Friday, 9:00am - 5:00pm (flexible start and finish times) The Opportunity We're looking for an experienced Pensions Complaints Handler to join a well-established and growing financial services business in Liverpool. This is a fantastic opportunity for someone with a strong background in financial services complaints , particularly within pensions, to step into a more senior, specialist role handling complex cases and ensuring fair, thorough outcomes for customers. You'll play a key role in managing complaints end-to-end, working within regulatory frameworks and contributing to a high-quality, customer-focused service. Key Responsibilities Manage a caseload of pensions-related complaints from receipt through to final response Investigate complex issues thoroughly, reviewing policy,...
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