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Permanent customer experience advisor West Midlands
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Onsite  (11)
Camping and Caravanning Club
01 Jul, 2026
Permanent
Contact Centre/Sales Advisor
Camping and Caravanning Club West Midlands, UK
Service Centre Advisor 37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include:...
Coventry Building Society
27 Jun, 2026
Permanent
Insight Manager - Research - 6 month FTC
Coventry Building Society Coventry, UK
About the roleWe are offering an exciting opportunity within our award-winning Research and Insight Team to join us as an Insight Manager on a fixed term basis . The function is dedicated to capturing and acting on feedback from members, customers, non-customers, brokers, SMEs and employees.Following the acquisition of the Co-operative Bank, this role will play a pivotal part in shaping the strategic direction of the Group, by leading on high profile research which will support our transformation.The role holder will take ownership of research projects, whether in-house or with third party agencies. Acting as a trusted advisor on research design and methodology, since most of our research is bespoke. Working independently across multiple projects, overseeing the end-to-end process, design, set-up, execution and delivery.Working closely with the Head of Research, you will support the delivery of the roadmap, ensuring insights are impactful and drive meaningful business decisions...
Sytner
27 Jun, 2026
Permanent
Jaguar Land Rover Service Advisor
Sytner Coventry, UK
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest...
Gleeson Recruitment Group
23 Jun, 2026
Permanent
Customer Service & Retention Advisor
Gleeson Recruitment Group Birmingham, UK
Customer Service & Retention Advisor About the Business We are an established and growing consumer brand with a strong reputation within our sector and an award-winning workplace culture. We are passionate about creating exceptional experiences for both our customers and employees. Our values are centred around Authenticity, Collaboration, Responsibility, and Entrepreneurial thinking. We are committed to creating an inclusive environment where individuals from all backgrounds can thrive and bring their true selves to work. Main Purpose of the Role As a Customer Service & Retention Advisor, you will provide exceptional customer service while supporting customer retention initiatives and delivering an outstanding customer experience. Role Requirements Deliver friendly and efficient customer service across inbound and outbound channels, including email, telephone, social media and live chat. Respond promptly and professionally to customer reviews on public...
Sytner
23 Jun, 2026
Permanent
BMW Service Advisor
Sytner Wolverhampton, UK
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Wolverhampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest...
Bell Cornwall Recruitment
02 Jul, 2026
Permanent
Family Solicitor
Bell Cornwall Recruitment West Midlands, UK
Family Solicitor Ref: BCR/JP/32324a 42,000 - 50,000 Dependent On Experience Solihull We are recruiting an experienced Family Solicitor to join a well-established Solihull firm. This is a great opportunity for a confident, self-sufficient solicitor who can hit the ground running and manage their own caseload independently within a supportive team. Family Solicitor Responsibilities: Manage a broad range of family law cases, including complex financial disputes and high-net-worth matters Advise on both contentious and non-contentious family law issues Attend court hearings, mediations, and other dispute resolution processes Support junior team members and contribute to the smooth running of the department The Ideal Candidate Will Have: Strong experience in family law Proven ability to manage their own caseload independently Experience across children and financial matters Confidence handling complex and high-value cases A professional, empathetic, and client-focused...
Shaw Trust
30 Jun, 2026
Permanent
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust Birmingham, UK
S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives. You will deliver...
Gleeson Recruitment Group
25 Jun, 2026
Permanent
Customer Experience Executive
Gleeson Recruitment Group Birmingham, UK
Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working...
Gleeson Recruitment Group
23 Jun, 2026
Permanent
Customer Experience Executive
Gleeson Recruitment Group Birmingham, UK
Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement....
Search
23 Jun, 2026
Permanent
Financial Consultant
Search Shirley, Solihull, UK
Financial Consultant Location: Solihull Hours: 36 hours per week Salary: Up to 34,000 per annum + benefits Contract: Permanent About the Role We are looking for a motivated and customer-focused Financial Consultant to join our branch team. This is a fantastic opportunity for someone passionate about helping people achieve their financial goals while delivering outstanding service. You will engage with customers through structured review appointments, taking the time to understand their needs and provide tailored, non-advised solutions. Whether face-to-face, over the phone, or virtually, you'll build strong relationships and ensure every interaction delivers real value. Key Responsibilities Conduct customer review appointments to understand financial goals and identify suitable solutions Build and maintain strong, long-term customer relationships Proactively promote relevant products and services in a customer-first manner Support customers across multiple...
Phoenix Health & Safety
23 Jun, 2026
Permanent
Health and Safety Consultant
Phoenix Health & Safety Birmingham, UK
Health and Safety Consultant Location : Homebased - UK-Wide Travel Salary : Up to £49k + up to £20k commission and up to £10k bonus Contract Type : Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and...
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