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Permanent customer experience advisor Merseyside
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Accounting  (3) Customer Service  (2) Sales  (2) Admin-Clerical  (1) Executive & Management  (1) Other  (1)
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Onsite  (8)
Acorn Insurance Ltd
01 May, 2026
Permanent
Customer Service Claims Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum...
Acorn Insurance Ltd
01 May, 2026
Permanent
Sales & Customer Service Representative
Acorn Insurance Ltd Liverpool, UK
Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with...
Wallace Hind Selection LTD
30 Apr, 2026
Permanent
Sales Manager
Wallace Hind Selection LTD Liverpool, UK
An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. BASIC SALARY: £55,000 - £60,000 BENEFITS: OTE £70,000 Company Car Group Pension Mobile & Laptop 26 Days Holiday LOCATION: Northern England COMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford JOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment We are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. You will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship...
Acorn Insurance Ltd
23 Apr, 2026
Permanent
Customer Service Fire & Theft Claims Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud...
Acorn Insurance Ltd
18 Apr, 2026
Permanent
Customer Service Property Damage Claims Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity,...
Acorn Insurance Ltd
10 Apr, 2026
Permanent
Third Party Property Damage Senior Claims Handler
Acorn Insurance Ltd Liverpool, UK
Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 29,764 to 33,899 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputising in their absence when required. You will demonstrate a GROWTH mindset and actively promote a...
Reed Talent Solutions
30 Apr, 2026
Permanent
Participant Engagement Officer
Reed Talent Solutions Liverpool, UK
Are you looking for a rewarding role that makes a difference and helps others? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Participant Engagement Officer at Reed in Partnership! We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service providerspecialisingin skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. Please note this role is a 6-month fixed term contract. Internal applications for this role close on 07/05/2026 What is the role about? The Participant Engagement Officer is the first port of call for all participants that are referred to the Restart scheme with Reed in Partnership. The primary purpose of the role is to make the first contact with referred participants and gather the...
Search
18 Apr, 2026
Permanent
Financial Services Administrator
Search Liverpool, UK
Financial Services Administrator Liverpool City Centre Salary - Competitive Salary w/ Excellent Benefits Package Hours - Monday to Friday, 9am - 5pm Full time, permanent contract Outstanding training and development opportunities This is an exciting position based in Liverpool City Centre for those with keen interested in developing their career within the financial services sector. As a Financial Services Administrator, you will be crucial in supporting Financial Advisors in delivering exceptional service to their clients with a view to progressing and further developing your career within the company through ongoing training and completing industry qualifications. The role is varied, interesting, professionally and financially rewarding and offers an introduction to a meaningful career where personal development is highly encouraged. Your primary responsibilities will include: Provide high quality administrative support to the Wealth Services...
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