Job Title: Customer Service Claims Handler Location: Liverpool Salary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping...

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud...

Employer: Tender Caregivers, part of Tender Healthcare Group Job Type: Part-time, flexible and sessional work available Are you calm, reliable and experienced in supporting children, young people or adults with autism, learning disabilities, ADHD, sensory needs or behaviours that may challenge? Tender Caregivers is looking for compassionate and confident Autism Support Workers to provide home and community-based support across St Helens and nearby areas. This role is ideal for someone who enjoys building trusted relationships, supporting independence and helping individuals access meaningful activities in a safe, respectful and person-centred way. You may be supporting a child or young person after school, during weekends, in the family home or out in the community. Support may include helping with routines, communication, emotional regulation, social interaction, community access, personal development, play-based engagement, life skills or structured respite support...

Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots...

Senior Estimator Salary: 65k - 75k plus package Location: St Helens Job Type: Permanent About the Company Our client is a well-established and growing construction and fit-out contractor delivering high-quality CAT A and CAT B interior fit-out projects across the commercial sector. With a strong reputation for delivering projects to the highest standards, the business works with a wide range of clients across office, industrial, retail, and commercial environments throughout the UK. Providing a full turnkey service from design and planning through to construction and fit-out delivery, the company continues to build long-standing client relationships through quality workmanship, reliability, and attention to detail. Due to continued growth and a strong pipeline of secured projects, they are now looking to appoint an experienced Senior Estimator to strengthen their commercial team. The Role We are seeking an experienced Senior Estimator to join the commercial...

Are you a qualified Dual Fuel Smart Meter Engineer? Do you want to work for a supplier directly with uncapped earnings? If so, we have an opportunity for you to join the Energy supplier of the year 2025, as part of Utilita's award-winning Field services team as a Dual Fuel Smart Meter Engineer. We offer £38,993 as a base salary with an additional £330 per week for being on call (average 1 in 5 weeks). Giving you a potential OTE of £42,293 per annum. Earnings, however, do not stop there! Our industry leading Meter installation bonus will allow you to earn £25 per meter or £50 for a dual once you've Completed a minimum of 4 jobs in that day. Not to mention the enhanced overtime for Sunday work, so the earnings are truly unlimited. What else can we offer you? Flexibility of working 25 days Annual Leave per year, plus Bank holidays Health Care Scheme Mental Wellbeing support 24/7 GP and counselling services Win tickets to events at Utilita...

Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: 26,938 per annum plus the opportunity to earn a performance-related bonus of 4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all...

Job Title: Credit Hire Team Leader Location: Liverpool, office based with hybrid working available Salary: 35,948 - 45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm We are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front. Leading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team. What's Involved: Lead a team of credit hire handlers within our mitigation department Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and...