Huntress - Bracknell
Bracknell, UK
Are you a natural problem-solver who enjoys untangling complex queries, spotting discrepancies and keeping processes running smoothly? If so, this could be your next move. We're looking for a Customer Service Coordinator to join our client's friendly and forward-thinking team. This role sits at the heart of both customer service and finance , making sure product claims, credits and rebills are handled quickly, accurately and with care, turning tricky issues into smooth resolutions. Job Title: Customer Claims & Service Coordinator Type: Part-Time (3 days per week) Salary: 17,000 - 18,000 per annum Location: Bracknell What you'll be doing: Managing customer claims and queries relating to credits, adjustments and rebills due to incorrect or faulty goods Investigating and resolving issues with empathy, speed and precision Reviewing, processing and documenting credits in line with company policy Making sure corrected invoices are issued accurately...
