United Utilities
Warrington, UK
Job Purpose We have a great opportunity for a Clean Water Scheduler to join our ICC Scheduling Team. As a scheduler, you will report to Response Centre Leader and form part of the wider ICC team. You will have regional ownership of schedule for all work for water network and you will be required to monitor the schedule and manage jeopardy for planned and reactive work. In this role you will also be required to monitor and manage appointments as well as ensuring proactive customer outbound contact. Accountabilities & Responsibilities Effectively manage and maintain a deliverable schedule, ensuring flexibility across areas while prioritising tasks in line with SLAs. Ensure appointment compliance and keep customers informed, providing clear communication throughout the service process. Monitor and uphold regulatory and operational performance measures, contributing to continuous improvement. Adhere to the company's Health & Safety policies and procedures, promoting a...
