MAIN PURPOSE OF JOB To plan, and manage an efficient and effective administration service in the housing office. To give administrative assistance and support to the HOUSING OFFICE members of HOUSING OFFICE staff. To support the Board. SUMMARY OF OBJECTIVES At all times to carry out duties and responsibilities with due regard to the Board's Equal Opportunities Policy within the context of the Council's policy and other policies and procedures. At all times to carry out duties and responsibilities with due regard to the Health and Safety policy. To provide administrative support to the various work areas in the housing office and other locations within the estate. To ensure all administrative systems are reviewed, maintained and operated efficiently in accordance with Management Agreement. To monitor and keep records of on-the-job training for staff (including in-house induction) within the housing office. To be responsible for...

About The Role What you can expect from us We offer a competitive salary of £27,450 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and...

German Customer Support Specialist £30,000 - £35,000 Hybrid Working - 3 Days Office Based / 2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Specialist to join their growing operations team. This is a great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You'll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working closely with internal teams, you'll help maintain a smooth customer experience while supporting day-to-day operational activity. Key Responsibilities: Manage incoming customer queries via internal systems and ticketing tools Provide support to German and English-speaking customers Troubleshoot and resolve issues, escalating where necessary Support account...

A leading housing organisation is looking for up to 3 Call Center Officers to work out of hours on a rota basis only (PM) from : TWO WEEK ROTA WEEK 1: MON (Apply online only); TUE OFF; WED OFF; THU (Apply online only); FRI (Apply online only); SAT OFF; SUN OFF WEEK 2: MON OFF; TUE (Apply online only); WED (Apply online only); THU OFF; FRI OFF; SAT (Apply online only); SUN (Apply online only) There will be a 1 hr break on sat and sun to be based in a busy contact center in Chelmsford to start on the 20th April Start date for these roles is the 24th June and is non-negotiable due to training taking place in the first 2 weeks. If you are not available to start on this date, work the shifts required and are not available to attend the training, please do not apply. Training will be paid. Please be aware these roles will be office based until you pass your working from home sign off which can take a couple months at least. As one of our Customer Service Advisors you'll be...

£26,000 - £30,000 - plus bonus scheme up to 30%Full Hybrid Working After Probation St Albans Based Office CCP has been asked by an established and unique betting brand to assist them with the appointment of a Compliance Administrator (Safer Gambling) to join their dynamic team on a full-time basis.The successful Compliance Administrator (Safer Gambling) will undertake interactions via various channels with customers with higher levels of spend and are showing potential signs of gambling related harm. You will document the conversation, assess the level of risk and log any necessary action. Midweek shifts will be from 9am to 5:30pm, apart from a later finish of 7pm once a week. A weekend shift (Saturday or Sunday) would be expected twice a month, between 10am to 4:30pm. Responsibilities could also include (but not limited to) checking for signs of financial vulnerability, reviewing declared financial circumstances for obvious signs of inaccuracy, assess customers with similar...

Customer Service Advisor - Solihull (Site-Based) Permanent: Full Time Salary: 25,992 - 28,624 Our client is looking for a Customer Service Advisor to join their busy and fast paced contact centre based in Solihull. This is a great opportunity for someone with strong customer service experience who enjoys speaking to people and delivering a high quality service. You'll be handling a mix of inbound and outbound enquiries, supporting customers across a range of housing related queries, and aiming to resolve issues at first point of contact. The role: Managing a high volume of calls, emails, and customer enquiries Making outbound calls to gather and update customer information Supporting customers with sensitive situations, including vulnerabilities Updating internal systems accurately and efficiently Delivering excellent service while working to targets What we're looking for: Previous experience in a customer service or call centre environment...

Customer Service Specialist - Hybrid (Please only apply if based in Kent) 26,000 This is a fantastic opportunity to be part of a forward-thinking company. Key Responsibilities: Engage with customers via phone, email, and chat to resolve inquiries and provide support Maintain detailed records of customer interactions and feedback Collaborate with team members to continuously improve customer satisfaction Addressing customer enquiries, resolving issues, and providing top-notch support Qualifications: Previous experience in customer service Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Positive attitude and a team player mentality What We Offer: Exciting and supportive work environment Opportunities for professional growth and development If you want to be considered for the role, please submit your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Paisley, Glasgow Area . This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £12.71 per hour. The number of contracted hours will be 45 per week - 5-day working...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Barnstaple Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a temporary position starting immediately until October 2026 with the potential to extend based on business need. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - this will be across Monday to Saturday Inclusive If you thrive in a fast-paced...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Oxford Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a temporary position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - over 7 days,...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative in our Cumbria Area . This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a position starting immediately. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £28,571.00 per annum. The number of contracted hours will be 45 per week - flexibility with working days and times is essential If you thrive in a fast-paced environment...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Portsmouth/Fareham Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a temporary position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - over 7...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative in our Inverness Area . This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a position starting immediately. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £29,039.40 per annum. The number of contracted hours will be 45 per week - flexibility with working days and times is essential If you thrive in a fast-paced...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Bath Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a temporary position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - over 7 days,...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Poole Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a temporary position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - over 7 days,...

We are excited to offer a fantastic opportunity for a permanent Customer Service Operator to join our dynamic Sheffield team at our Olive Grove Depot (S2 3GE) . This role will be based on site. The standars hours of work are 40 hours per week, Monday - Friday. In this role, you will support the Sheffield account to deliver effective and efficient customer facing services, by processing maintenance, undertaking compliance related tasks and resolving customer requests/queries/complaints. You will provide first line support for Amey Contracts, employees and partners and be responsible for maintaining client relationships through a quality standard level of customer service. What You'll Do: Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contracts. Answering high volumes of calls within agreed targets for each contract. Ensuring excellent levels of customer service and service delivery...

Customer Service Advisor Outskirts of Shoreham On-site Parking £29,000 Are you an experienced Customer Service Advisor looking for a new opportunity in the area ? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Shoreham. Due to the location, you must be able to drive - on-site parking is available. The Role As a Customer Service Advisor , you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving. Key Responsibilities Handling customer enquiries via phone and email Managing and resolving customer complaints with professionalism and empathy Conducting investigations into customer issues and providing clear outcomes Completing accurate administration and maintaining detailed records Carrying out follow ups to ensure customer satisfaction...

Customer Service Advisor Outskirts of Burgess Hill On-site Parking 29,000 4 days in the office 1 day remote Are you an experienced Customer Service Advisor looking for a new opportunity in the area ? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Burgess Hill. The Role As a Customer Service Advisor , you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving. Key Responsibilities Handling customer enquiries via phone and email Managing and resolving customer complaints with professionalism and empathy Conducting investigations into customer issues and providing clear outcomes Completing accurate administration and maintaining detailed records Carrying out follow ups to ensure customer satisfaction and resolution Working collaboratively...

Customer Service Advisor Sheffield (S2) 25,000 Per Annum Full-Time Permanent Join a Growing Waste Management Business in Sheffield We are currently recruiting for a Customer Service Advisor to join a fast-paced and growing waste management company based in Sheffield. This is an excellent opportunity for someone with strong customer service experience who enjoys working in a busy environment and delivering exceptional support to customers. You will play a key role in supporting customers with enquiries, resolving issues efficiently, and ensuring a smooth customer experience from start to finish. The Role As a Customer Service Advisor, your responsibilities will include: Handling inbound customer calls and emails Assisting customers with service enquiries, bookings, and account queries Resolving customer issues and complaints professionally and efficiently Liaising with internal departments including operations and transport teams Updating customer records...

Customer Service Advisor Salary: 26,500 - 27,000 Based in Southall, West London Office-Based Role A well-established, family-run supplier of construction fixings and materials is looking for a Customer Service Advisor to join its busy Southall office. You will play a key role in supporting the sales team, processing customer orders, and preparing documentation to enable the warehouse to pack and dispatch orders for next-day delivery. Key Responsibilities: Handling inbound calls and assisting customers with orders for fixings and ironmongery products Responding to customer queries in a timely and professional manner Processing orders received via telephone and email Managing forward orders and ensuring accurate scheduling Liaising with internal departments to ensure smooth order fulfilment Supporting general administration, including filing, archiving, and maintaining office systems Key Skills Required: Previous customer service experience, ideally within...