Service Delivery Manager Contract Length: 6 Months Kent (2 days per week onsite) Excellent day rate offered! Umbrella engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract. This is a stakeholder-facing role focused on ensuring the successful delivery of IT services to business users, driving service improvements, managing operational performance, and acting as a key escalation point across technology services. The successful candidate will be responsible for maintaining strong customer relationships, ensuring service levels are achieved, providing meaningful service reporting, and working closely with technical teams, suppliers, and business stakeholders to drive continual service improvement. Key Responsibilities Own end-to-end IT service delivery for designated business areas. Act as the primary escalation point for service-related issues, incidents and service...

Temporary Bid Writer / Document Coordinator West Malling £16.00 - £17.00 per hour Weekly Pay Temporary Assignment 5-6 Weeks Office-Based 7.30am - 5pm Monday - Friday, possible early finish on a Friday. Are you an expert PowerPoint user with exceptional attention to detail? Do you enjoy transforming large volumes of information into professional, well-presented documents? If so, we have an excellent temporary opportunity to join a busy and friendly team in West Malling. This is a fantastic opportunity for someone with experience in bid writing, tender administration, document coordination, or creating large corporate presentations who is available immediately and looking for a short-term assignment. The Role You will be responsible for supporting the team with the preparation and coordination of tender and bid documentation, ensuring all submissions are accurate, professional and delivered on time. Key Responsibilities Reviewing and amending...

Job Description About the Role As an Administrative Assistant, you'll play an important role in supporting the daily operations of our business. Working closely with the Administration & Contracts Manager, you'll provide administrative support across finance, purchasing, dispatch and general office activities while helping to maintain efficient processes and excellent service for both internal and external stakeholders. This is a varied role offering exposure to multiple areas of the business, making it an excellent opportunity for someone who enjoys working in a collaborative environment and is eager to develop a broad administrative skill set. About the Team You'll join a friendly and supportive administration team that works closely with colleagues across the business to support approximately 15 employees on site. Collaboration, open communication and a willingness to help each other are central to the team's culture. You'll receive structured onboarding, hands-on...

Summary: Are you a Risk Lead capable of taking South East Water from foundational tracking to world-class QSRA and QCRA modeling? Do you have a track record of driving down cost impact risks to unlock critical contingency in a massive capital budget? The PMO Portfolio Risk Lead owns the 'What if' scenarios, protecting the £1billion Capital Programme from uncertainty, including both threats and opportunities. Operating within the central IPMO hub, you will champion a risk-aware culture across the organisation's 'spokes'. While using an in-house risk system, you will lead the evolution of the function, fulfilling the strong desire to implement Quantitative Schedule Risk Analysis (QSRA) and Cost Risk Analysis (QCRA). You will be responsible for setting Risk Management Standards, assurance and maturing capabilities to meet SEWs organizational needs. All standards and assurance activity will integrate with broader SEW Risk Management practices and will need to enable escalated...

Summary: The Portfolio Data and Reporting Lead owns the critical question 'What does this all mean?', translating complex project data into clear, actionable insights for stakeholders across South East Water. As part of the central PMO hub supporting a £1billion Capital Programme, you will act as the 'data guardian', ensuring integrity and consistency while breaking down information silos between business functions to provide a single source of truth. Accountable for reporting where we are winning and where we have opportunities to improve. Providing actionable insights that drive performance levels and aide decision making up to Board level. You are the primary interface for transforming raw data into intelligence. Without this role, the organisation would rely on fragmented data dumps rather than intuitive insights, hindering senior leadership's ability to make fast, strategic decisions in a highly regulated environment impacting customer's overall experience. Main...

Summary: Are you an experienced Civil Engineer looking for a role that offers real purpose and impact? We're looking for an Engineer to join our Civils team, working on vital water infrastructure projects that make a genuine difference to people's lives across the South East. This is a chance to use your expertise to help us deliver safe, clean drinking water to our customers, from the very beginning of a project to its successful completion. You'll be part of a supportive team, working on exciting, varied projects and shaping your own technical deliverables. Main responsibilities Review and check project scopes to make sure they'll achieve the right outcomes. Provide technical solutions and support on capital projects, producing key documents like design drawings, CDM documents, and job specification packs. Check other people's work for technical quality. Mentor our brilliant Graduate Civil Engineers and apprentices, helping them to grow and develop their skills....

Summary: Are you looking for a role where your technical input directly shapes water infrastructure? Do you have the communication skills to negotiate with Tier 1 contractors and the technical knowledge to challenge a design review? We are searching for an Assistant Project Manager (APM) to provide critical technical and operational support to the Project Manager throughout the full lifecycle of schemes with a focus on civil engineering - from Initial Concept and Feasibility through to Commissioning and Final Handover. Reporting directly to the Project Manager, you will ensure the seamless delivery of infrastructure projects, maintaining momentum from the pre-construction phase to site completion. Main responsibilities: Performing administrative tasks as required, including preparing estimates and invoices and keeping track of the project's progress, usually with the help of specific software and technical experts. Reporting to the project manager on the project's progress...

Summary: As our Solutions Analyst/Developer at South East Water, you will design, build, deploy, and constantly improve our Oracle-based applications and databases. You'll work right at the intersection of our hybrid setup, bridging our on-premise data centre with our modern Google Cloud Platform (GCP) environment. In this role, you'll write highly efficient database code and use Oracle APEX to design clean web interfaces, keeping our data flowing smoothly between both worlds. We are a forward-thinking technology team bridging the reliability of robust, secure on-premise infrastructure with the dynamic scalability of the cloud. Our core systems are built on Oracle and Google Cloud Platform (GCP). We are seeking a highly skilled Developer to design, develop, and modernise our suite of business-critical web applications. If you are a database-centric developer who loves building highly responsive low-code applications while navigating the exciting complexities of a hybrid...

Summary: As Delivery Manager, you will be a crucial member of the Engineering leadership team. You will hold full accountability for your portfolio, valued between £20-40 million annually, and will be responsible for the safe design and delivery of asset engineering programmes. This involves planning and leading multiple workstreams, managing third-party suppliers and stakeholders, and overseeing project managers and their teams. You will ensure your programmes are delivered on time and within budget, while maintaining compliance with internal governance and utilising data-driven insights for informed decision-making. This role demands excellent programme management skills, commercial awareness, contract management experience, and the ability to lead and inspire diverse teams. This is an exciting time to join our business as we are investing over £1.8 billion in our water network to build a sustainable future. This means we're growing and investing in talented people who can...

Summary: The Role undertakes the Asset Owner role on behalf of the Head of Asset Management for the above and below ground water supply assets in (Sussex/West) Region. Leads Regional focussed teams of AM Planners and Modellers to understand the long and short term Asset Management Needs for that Region, and developing those needs into Whole Life costed options for appraisal. The Role is responsible for leading the production of the long term Regional Strategy for (Sussex/West), articulating the strategic needs for the region in terms of maintaining current levels of service and also addressing future demand and resilience challenges. The role has accountability for the Operational Zone plans which then translate the strategic needs into base and enhancement investment requirements over the life of the assets. These are the fundamental plans that our price review submissions will be built from, from AMP9 onwards. The Role is critical to managing AM risk in that region, and will...

Summary: Are you an engineer who thrives on variety, takes pride in technical excellence, and wants a career that fits around your life-not the other way around? We have an incredible opportunity for a Project Engineer to join our Investment Delivery Directorate. Based out of our Snodland, Kent office, you will enjoy a flexible, hybrid working model that allows you to manage your own time between home, the office, and our project sites across the beautiful South East. At South East Water, we don't just talk about work-life balance and continual professional development (CPD)-we build them directly into our culture. Supporting a Project Manager, you will take ownership of all technical and engineering aspects of your assigned projects from conception to completion, including a PLC replacement project. You will be the technical anchor-planning, scheduling, and managing tasks to ensure accuracy, safety, and top-tier quality. Although this role offers flexible/hybrid working...

Summary: As our Assistant Project Manager, you will drive technical projects from initial concept straight through to final handover. Working side-by-side with the Project Manager, you will plan, execute, and deliver smart solutions, serving as the central link between contractors, technical experts, and internal teams to keep expectations aligned and communication seamless. You will own the operational details that keep projects on track, from setting up site visits and managing budgets to keeping digital databases and documentation perfectly organised. Crucially, you will champion delivery standards by ensuring all work complies with CDM2015 regulations, aligns with company engineering specifications, and meets our strict quality assurance procedures. If you are a proactive problem-solver with a strong grasp of technical compliance and a passion for turning blueprints into reality, you will thrive in this role. Main Responsibilities: Performing administrative tasks...

Summary: Are you a sharp, commercially-minded Regulatory Lawyer looking to shape compliance and strategy within a vital infrastructure sector? Do you have the legal expertise and proactive mindset needed to navigate complex water industry frameworks, from Ofwat guidance to wholesale market rules? If so, this high-impact role places you at the very heart of our business. Reporting directly to the Head of Strategy and Economic Regulation, you will serve as a trusted advisor across key functions-protecting the business from regulatory risk while championing a strong culture of compliance. Main responsibilities: Provide legal advice and support to business functions in relation to regulatory obligations and policy, including (i) compliance with water industry legislation, licence conditions, competition law, wholesale market codes, charging rules, (ii) regulatory reporting and (iii) the management of regulatory and compliance risks. Working with the Regulation Team and the...

Summary: Do you thrive in a collaborative environment where your financial expertise directly impacts the bottom line? Are you ready to be the anchor that keeps multi-million pound projects sailing smoothly on budget? As Cost Engineer, you won't just be crunching numbers-you will be the strategic backbone of our project delivery. You will ensure we apply absolute best practices in cost control, providing the deep-dive analysis and precise allocations that our project management and commercial teams rely on to succeed. Beyond the spreadsheets, you'll act as a vital bridge across departments, partnering closely with our engineering team to deliver accurate, streamlined monthly commercial reporting. If you are looking for a role where your insights genuinely shape the future of our projects, this is it. Main responsibilities: Project Lifecycle Support: Play a key role in the project lifecycle from initiation to completion, by ensuring all projects are accurately...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Are you a curious and experienced Electrical Engineer looking for a role with real purpose? At South East Water, you won't just be managing circuits; you'll be applying your expertise to complex, high-impact projects that deliver clean, safe drinking water to millions. You'll join a friendly, collaborative team where your voice is heard, and your technical mastery directly improves the communities we serve. We offer a culture of flexibility, professional growth, and the unique satisfaction of seeing your designs come to life from initial concept to commissioning. This role supports hybrid working, allowing you to balance home and office life, with the opportunity to visit our diverse sites across the South East to oversee project milestones and design reviews. Main responsibilities Development of technical solutions and coordinating work with multi-disciplinary teams Process, Civil and Mechanical) Production of technical reports and the ability to work...

Summary: Are you a skilled mechanical engineer looking for a role that offers both technical challenge and a genuine work-life balance? Do you want to use your expertise to lead meaningful projects that provide a vital service to our community? As one of our Senior Mechanical Engineers, you'll provide the technical leadership needed to keep our MEICA team moving forward. This is a varied role where you'll oversee resource allocation, solve complex mechanical queries, and help deliver capital engineering schemes from the initial design through to commissioning. Whether you're an experienced professional looking for a more stable, value-driven environment or a rising talent ready to step into a senior position, you'll find plenty of opportunity here to make a tangible impact. Main Responsibilities: Develop Technical Solutions: Coordinate with multi-disciplinary teams-including Process and Civil-to create integrated, practical solutions for water infrastructure. Lead...

Summary: Are you a hands-on Network Engineer who thrives on the open road rather than being chained to a desk? Do you love the satisfaction of physical deployments, complex problem-solving, and seeing the direct impact of your work? We are launching a major, high-priority infrastructure overhaul across our remote sites, and we need a skilled engineer to grab their tools, partner up, and lead the charge from the front lines. Contract Details: Duration: 12 months fixed term, with potential for extension. Hours: 37 hours per week, Monday to Friday. Location & Setup: This is a field-based role, covering our entire South East geographical area. You will be part of dynamic, collaborative teams of two. T he Mission: Dual-Project Deployment You won't just be maintaining the network; you will be actively transforming it. Working in a team of two, you will hit our various geographical sites to run two critical projects simultaneously: The NIS Project...

Summary: Are you a strategic driver who thrives on turning complex regulatory frameworks into seamless operational delivery? Do you have the executive presence to guide Board-level reporting and the detail-oriented rigor to master Ofwat's requirements? In this critical position, you will own the end-to-end integrity of our Price Control Deliverables (PCDs) and regulatory reporting framework. You'll sit at the intersection of strategy and compliance, transforming data into trusted insights for executive leadership while ensuring our submissions meet the highest standards of accuracy through robust third-party assurance. Main responsibilities: Assurance framework oversight: Design, implement, and oversee the reporting assurance framework for the Delivery Plan. Establish a process to implement robust internal controls and audit trails across all regulatory reporting streams. Internal reporting: Lead regular reporting of Delivery Plan performance to the Executive and Board....

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...