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Future Publishing
31 Mar, 2026
Full Time
SEO Manager - Go.Compare
Future Publishing Cardiff, UK
What you'll be doing We are looking for an analytical SEO Manager to guide the organic growth strategy for our insruance product vertical at Go.Compare. As the primary authority for SEO within your category, you will define a long-term vision that ensures our digital properties are technically, content-rich, and high-authority. Working within a high-performing team, you will lead the charge in driving high-quality traffic and conversions. You will have direct line management of an SEO Executive, requiring a leader who can balance high-level strategy with hands-on mentorship and cross-collaboration. You'll also be responsible and oversee the following Roadmap development: Build a comprehensive SEO strategy aligned with high-level our Goals, revenue targets, and conversion goals. Competitive intelligence: Conduct deep-dive market analysis to identify content gaps, new opportunities, and defensive strategies vs industry competitors. Resource management: Allocate...
Future Publishing
07 Mar, 2026
Full Time
Complaints Assistant - Magazine Subscriptions
Future Publishing Cardiff, UK
Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak to customers over the phone and email, managing and solving general queries and complaints for our customers. You'll investigate and help determine the cause of issues, resolving and recording all queries and complaints. Experience that will put you ahead of the curve Great interpersonal skills - you'll be able to demonstrate experience of handling customer...
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