Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  H i gh level of proficiency in both written and spoken business French is essential as well as experience in the French life insurance market The role holder will play a lead role for service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with...

  Who You Are: You’re commercially minded and naturally competitive. You don’t just meet targets; you redefine them. You spot growth opportunities others miss and turn conversations into measurable results. You’re confident, articulate, and credible when speaking to senior decision-makers, able to influence, negotiate, and build long-term partnerships that drive both customer and business success. You’re a self-starter with strong ownership and accountability. When challenges arise, you meet them head-on, bringing smart, pragmatic solutions. You thrive in a structured, high-performing environment where precision and pace matter. Managing a high volume of strategic accounts doesn’t faze you; it motivates you. You’re curious and data-driven, using insights to guide your decisions and refine your approach. You’re culturally intelligent, fluent in both German and English , and able to adapt your communication style seamlessly across the DACH region. You...