We’re looking for a proactive and detail‑driven Knowledge Analyst to join our integrated Knowledge, Learning & Quality (KLQ) function. This role is central to enabling high‑quality, AI‑ready operational knowledge that supports both human advisors and AI agents across our Contact Centre and Business Process Operations. You will create, maintain, and optimise knowledge content that drives accuracy, consistency, and first‑time‑right outcomes for customers. This work directly improves onboarding speed, reduces errors, and enhances customer experience. This is a fantastic opportunity to be part of a large‑scale transformation programme that is evolving Capita’s contact centre and back‑office environments into fully AI‑enabled operations. Job title: Knowledge Analyst Job Description: What You’ll Be Doing: Creating, updating, and maintaining task‑based operational knowledge including articles, flows, decision trees and exception guidance. Applying clear...

What you'll be doing This role is a critical component of a significant investment focused on rolling out new and innovative features for our internal content management platforms. As Lead Developer, you will be a key leader within the Technology & Engineering department. You will be working specifically on the Proof CMS, collaborating closely with an existing Tech Lead and Lead Developer to ensure the delivery of a scalable, efficient, and forward-thinking platform. A primary focus of this role will implement new AI improvements to support the Editorial Efficiencies strategic initiative. Daily you will work with a team of two Full Stack Developers, ensuring the scoping and planning of new system architectures and leading the development of robust software components. Key Responsibilities: Collaborative Architecture:  Designing system architectures and making the right technology choices to support the long-term vision of the CMS Proof. Technical Leadership:  You will...

Location: Turnchapel, United Kingdom Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to...

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Based in Spinningfields, Manchester, our studio is home to over seventy talented development professionals dedicated to creating and producing high‑quality game content for both UK and international markets. We focus on delivering exceptional gaming experiences through innovation, collaboration, and a deep passion for the industry. About the Role As a Game Producer, you will play a pivotal role in driving the full lifecycle of our slot games—from early concept through to final QA sign‑off. Working alongside game designers, artists, engineers, sound designers, and project managers, you will champion the game vision, maintain alignment across teams, and ensure every title reaches its full creative and commercial...

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary As a Senior Software Engineer, you will be a key contributor to the development of our next-generation cross-platform core game framework, used to power hundreds of games across online, mobile and desktop platforms. You will focus on creating robust, maintainable solutions whilst working collaboratively with a highly skilled team of developers. We're looking for people who are full of ideas, want to challenge the norm and work to our core values…  Dare to be Bold  - We always bring courage to work to reach for the unbelievable.  Uphold Integrity  - We promote accountability and respect to raise the bar for ourselves and the industry.  Never Settle  - We relentlessly push forward to create the extraordinary...

About Citi Citi, the leading global financial services company, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the...

R&D QA Manager - GVP Location: Cambridge, Flexible Hybrid Department: Quality Assurance Job type: Full Time Join us and make a difference when it matters most!  At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.  The Team The R&D QA Manager will join the Quality Assurance team at Mundipharma and take a lead role in our Pharmacovigilance (PV) quality oversight. In this critical position, you will act as a guardian of patient safety and regulatory compliance. You will play a pivotal role in vendor management, the integrity of the Pharmacovigilance System Master File (PSMF), and supporting the wider business through high-level regulatory inspections. Role and Responsibilities Audit planning and maintenance of the R&D Audit Schedule Lead the...

Lead CX & UX Designer Home Based We are looking for a Lead CX & UX Designer to own the end to end customer experience and product design across pensions journeys, leading research, service design and UI/UX to deliver accessible, GDS aligned outcomes at scale. You will lead and manage the UX Design team while supporting the Capita Pensions Digital Customer Experience and Client Consulting teams in delivering market-leading digital and engagement experiences. The Lead CX & UX Designer plays a key role in redefining how digital products are managed, ensuring seamless engagement across the end-to-end customer journey. You will act as a passionate advocate for exceptional customer experiences, combining creative insight and strategic thinking. You will work closely with the Product Owners and Communication Consultants to understand strategic goals and customer challenges, executing market research and defining customer testing strategies throughout the feasibility and...

Mid-weight Service Designer Fixed Term Contract until 1st Oct 2026 Home-based At Capita, we are building a modern, joined up learning ecosystem for our client - spanning digital and face to face delivery, data, and evaluation - so people can learn faster and prove what works. Job title: Service Experience Designer - mid-weight Job Description: We’re hiring a mid-weight service designer to support with mapping the end‑to‑end ecosystem, design accessible, GDS‑aligned service, and co‑create with partners across education and technology. What we are looking for: Committed service designer with a proven track record, preferably working within local or central government or experience with complex systems Contributes to the selection of the service design approaches for projects and initiatives. Supports the adoption of agreed approaches. Desirable: Familiarity of GDS principles, design thinking, accessibility and social sciences Experience working as part of...