Junior IT Support Technician / Service Desk Analyst – Full Training Provided Build your IT support career in a collaborative managed services team, providing first-line incident, request and access support for clients. This entry-level opportunity suits IT graduates and candidates with strong communication, problem-solving and computer literacy skills, with a provisional November 2026 start. If you’ve also worked in the following roles, we’d also like to hear from you: Helpdesk Analyst, Technical Support Analyst, IT Technician, First Line Support Analyst, IT Helpdesk Analyst, Support Desk Analyst, Helpdesk Technician, IT Support Analyst, Technical Support Technician A strong benefits package includes 25 days’ holiday plus bank holidays, a company pension, health cash plan, income protection and training and development.   SALARY: Up to £28,000 per annum (depending on experience) + Benefits LOCATION: Hybrid - Bristol, South West England...

IT Support Engineer / Service Desk Analyst Bring practical workplace IT support experience and a helpful, methodical approach to an on-site team supporting offices and operational locations. Training is provided on internal systems, tools and processes. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Analyst, IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, Desktop Support Engineer, IT Engineer This role is officially known as an IT Support Analyst   SALARY:   Competitive + Benefits LOCATION: Barnsley, South Yorkshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours, Monday to Friday, on site   JOB OVERVIEW A varied opportunity awaits someone who enjoys solving practical technology problems and supporting colleagues across offices and operational sites. The IT Support Engineer /...

IT Support Engineer / Service Desk Analyst Join a supportive, fast-paced technology team providing first-line support to clients. This opportunity suits someone with relevant IT support experience, strong customer service skills and a drive to keep learning and developing. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Support Analyst Benefits include private healthcare after probation, learning and development opportunities, pension scheme and birthday day off.   SALARY: £28,000 - £34,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / 3 days in the City of London office (Faringdon / Chancery Lane EC1N) and 2 days working from home JOB TYPE: Full-Time, Permanent   WORKING HOURS:...

IT Support Engineer / Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills and a full driving licence. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer   SALARY: £27,000 - £33,000 per annum + Benefits       LOCATION: Carlisle, Cumbria, North West England JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday   JOB OVERVIEW This is an excellent opportunity to build on practical support experience in a varied client-facing environment,...

IT Support Engineer / Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Helpdesk Analyst Successful candidates can expect 25 days’ holiday plus bank holidays, training and development opportunities, health and wellbeing support, and free onsite parking.   SALARY: £24,000 to £32,000 per annum (depending on experience) + Benefits LOCATION: Hybrid – 3 Days from the Office in Taunton, Somerset and 2 Days from Home JOB TYPE: Full-Time, Permanent...

IT Support Technician Love tech, enjoy solving technology problems and helping people? This hands-on opportunity offers varied on-site IT support across a busy manufacturing environment, with Windows 11, Microsoft 365 and hardware troubleshooting, plus funded learning and development. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, IT Technician, Desktop Support Engineer, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Support Analyst, Helpdesk Technician, Service Desk Analyst, Desktop Support Technician Benefits include funded learning and development, a flexi scheme, and an additional day off for the annual Fun Day   SALARY: £29,076 per annum + Benefits LOCATION: Mobberley, Cheshire, North West England (WA16) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 37.5 hours per week   WHY APPLY? Build your IT...

Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model)   About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Senior Service Desk Analyst provides senior technical and operational capability within the Service Desk Operations function, supporting customers across a range of Managed Services environments. The role is responsible for taking full ownership of assigned Incidents and Requests, including more complex or sensitive issues, ensuring they are investigated, progressed, resolved or escalated appropriately. The Senior Service Desk Analyst is expected to bring strong technical knowledge, sound judgement and a consistent focus on...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Service Desk Analyst provides high-quality technical support to customers across Sword’s Managed Services environments. The role is responsible for taking ownership of assigned Incidents and Requests, investigating issues, resolving them where possible and ensuring they are escalated appropriately when they cannot be resolved within the Service Desk. The role combines technical support with strong service discipline and customer awareness. Service Desk Analysts are expected to take pride in the quality of their work,...

Play a pivotal role in shaping how the British Army prepares for future operations. As a Collective Training Needs Analyst within the OMNIA® Training consortium, you'll help define the training requirements that underpin collective training across the Army. Working at the centre of a major transformation programme, you'll analyse operational requirements, emerging threats, new equipment and evolving doctrine to design training pathways that ensure soldiers and commanders are prepared for the challenges they may face. This is a unique opportunity to combine your military knowledge, analytical thinking and training expertise to influence training at every level, from platoon to corps. Job title: Collective Training Needs Analyst Job Description: 🕒 Permanent role - 37.5 hours a week 📍 Hybrid role with 2 or 3 days a week in Warminster 🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at BPSS level. What you’ll be doing Analyse...

Help transform the future of British Army training through the power of data. We're looking for a Senior Data Analyst who can turn data into decisions, working closely with stakeholders to solve meaningful business and operational challenges. Technical skills matter, but we're equally interested in how you think, collaborate and communicate insights. We're particularly interested in candidates who enjoy engaging with stakeholders, understanding operational challenges and using data to influence decisions and outcomes. Job title: Insights Analyst Job Description: 🕒 Permanent role - 37.5 hours a week 📍 Hybrid role with 2 or 3 days a week in Warminster 🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at BPSS level. What you’ll be doing Work directly with stakeholders to understand challenges, ask the right questions and identify opportunities for improvement. Analyse training, safety and operational data to identify trends,...

Help shape safer decisions and drive a proactive risk culture across a nationally important military training programme. Play a vital role in safeguarding the British Army’s collective training environment. As a Safety Risk Analyst, you'll be at the heart of identifying, assessing and managing training-related safety risks, ensuring leaders and stakeholders have the insight they need to make informed, risk-based decisions. Working across a diverse network of collective training establishments, you'll use centralised risk management systems to monitor emerging risks, maintain accurate and meaningful risk data, and drive continuous improvements in safety culture. Building trusted relationships, influencing key stakeholders and supporting safer training outcomes, you'll help ensure that risk management is embedded in everything we do. Job title: Safety Risk Analyst Job Description: 🕒 Permanent role - 37.5 hours a week 📍 Hybrid role with 2 or 3 days a week in...

Test Analyst / Software Tester Join a collaborative technology team in a hybrid role delivering reliable IT change, with role-specific training and learning resources. This suits a testing professional confident in test design, execution, defect management and Agile delivery. If you’ve also worked in the following roles, we’d also like to hear from you: Quality Assurance Analyst, QA Analyst, QA Tester, Manual Tester, Functional Tester, Integration Tester, Application Tester, System Tester, Testing Analyst   SALARY: £40,000 to £50,000 per annum LOCATION: Hybrid – Heathrow Airport, Hounslow, West London JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an opportunity to strengthen software quality and influence well-validated releases within a collaborative technology environment. The Test Analyst / Software Tester will support change across applications and integrations, translating requirements and...

As a Senior Workforce Planning Analyst, you’ll lead forecasting, capacity planning and workforce modelling across operational and strategic programmes. You’ll turn complex data into clear recommendations, helping the business understand future staffing needs, optimise resources and make informed decisions. Working with teams across Operations, Finance, Commercial, HR and Transformation, you’ll support operational performance, financial planning and growth initiatives. Job title: Senior Workforce Planning Analyst Job Description: This role is home-based but you will need to be able to travel to the Manchester office for meetings when arranged. What you’ll be doing Develop short, medium and long-term demand forecasts, using operational trends, customer behaviour, seasonality and transformation activity. Build workforce capacity plans that translate forecasted demand into staffing requirements, recruitment plans and resource profiles. Create scenario models...

At Sword, we help power, secure and transform the organisations that keep the UK running. Supporting customers across Critical National Infrastructure, energy, public sector and enterprise markets, we combine deep industry expertise with leading technology services spanning managed services, cyber security, cloud, data, AI and digital transformation. Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact. As a Senior Application Support Analyst, you will provide responsive support for business applications, resolving incidents and requests while improving documentation, service quality and customer confidence. Here's what the role looks like: • Provide application support for incidents, service requests and escalations in line with agreed processes. • Implement minor software modifications and minor\major projects following quality documented processes to resolve underlying issues and provide improvements • Possess expert knowledge...

IT Support Technician / Field Engineer Join a supportive, growing technology team delivering onsite and remote IT support to professional-services clients. This varied role suits a confident Windows and Mac troubleshooter who enjoys client contact, problem-solving and continuous learning. This role is officially known as an IT Field Engineer If you’ve also worked in the following roles, we’d also like to hear from you: IT Field Engineer, IT Support Technician, Desktop Support Engineer, Technical Support Engineer, Technical Support Analyst, IT Technician, Helpdesk Analyst, Service Desk Analyst Benefits include private healthcare after probation, certification support, 40% off gym membership and a birthday day off.   SALARY: £40,000 to £45,000 per annum (depending on experience) + Benefits LOCATION: Hybrid - Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB...

Role Summary Responsibilities: You will take a leading role across a variety of Rare Disease projects, working alongside project teams to ensure that work is delivered to an exceptionally high standard Salary: £50,000 per annum Benefits: Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous holiday allowance, private medical insurance, critical illness cover, income protection, full funding for external training and more Role Type: Full or part-time, permanent position. Our standard working week is 37.5 hours, Monday to Friday, however we can also consider applicants looking for part-time hours of 30 hours per week Start Date: The role will ideally commence in January 2027, but we also have start dates available every month of the year. You will be asked to state your availability on your application form Application Deadlines: Whilst there are no set application deadlines, we strongly recommend applying as early...

Job Description: Job Purpose The AML Counterparty Management team, part of the ICE Futures Europe (IFEU) Market Regulation Department, is responsible for ensuring that the Exchanges and Clearing Houses it supports maintain robust Anti-Money Laundering and Sanctions controls in line with regulatory obligations.   The Senior Analyst will oversee Customer Due Diligence (CDD) processes for onboarding and periodic reviews of Members, assess sanctions risks across Members and Participants, and play a key role in evaluating the effectiveness of Members’ financial crime systems and controls.   This role offers regular exposure to senior stakeholders and complex, cross business issues.   Responsibilities Overseeing Customer Due Diligence (CDD) activities for new Member onboarding, including direct engagement with applicants and coordination with international ICE offices. Acting as a subject matter expert (SME) and escalation point for onboarding and periodic reviews,...