2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer   PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle   SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am –...

IT Field Support Engineer / Onsite Second Line Technician Join a forward-thinking managed services environment as an IT Field Engineer delivering onsite and remote IT support, troubleshooting Windows and Mac systems, Office 365, Azure and networking solutions across Central London clients. If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line IT Support Technician, Onsite Support Engineer, IT Field Engineer   SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent   WORKING HOURS: 40 hours per week, Monday to Friday   ** Fantastic Career...

Technical Support Engineer / ICT Technician Support a busy education IT environment delivering 2nd line IT support, network support and systems administration across multiple schools. Ideal for an experienced IT Support Engineer with strong Microsoft Windows, Active Directory and infrastructure support skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, IT Support Analyst, Infrastructure Technician, Systems Support Officer, Second Line Support Engineer, 2nd Line Technical Support Analyst, IT Technician This job is officially known with the organisation as an ICT Technician   SALARY: £26,243 to £29,838 per annum + Benefits LOCATION: Coventry, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 Hours per Week, All Year Round, Monday to Thursday 8:00am – 4:00pm & Friday 8:00am – 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Applications Development Technology lead analyst is a mid-level position responsible for hands- on implementation of AI driven test automation inclusive of CICD and modern techniques in testing. The overall objective of this role is to ensure quality delivery of applications through AI driven...

Role Overview This is a Vice President (VP) role within the Markets Operations Organization, specifically within the Equity Derivative Middle Office. The primary objective is to enhance Risk infrastructure, optimize static and security representation, and ensure accurate and timely risk capture across Equity platforms. This specialized function requires in-depth knowledge of Corporate Action processes, including risk adjustments for complex derivatives portfolios and market data connectivity. The role involves project management of systemic limitations, collaborating with Product Development and Technology teams to drive and deliver the firm's Lifecycle automation program. This is a unique opportunity to join a new global team that will significantly impact efficiency and process improvement. You will contribute innovative ideas and work on projects to improve processes and workflows, minimizing losses from internal failures, inadequate controls, and emerging risks to...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications  and problem solving. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.  Team/Position Overview The Securities & Derivatives Intermediate Analyst is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and...

We’re looking for a proactive and detail‑driven Knowledge Analyst to join our integrated Knowledge, Learning & Quality (KLQ) function. This role is central to enabling high‑quality, AI‑ready operational knowledge that supports both human advisors and AI agents across our Contact Centre and Business Process Operations. You will create, maintain, and optimise knowledge content that drives accuracy, consistency, and first‑time‑right outcomes for customers. This work directly improves onboarding speed, reduces errors, and enhances customer experience. This is a fantastic opportunity to be part of a large‑scale transformation programme that is evolving Capita’s contact centre and back‑office environments into fully AI‑enabled operations. Job title: Knowledge Analyst Job Description: What You’ll Be Doing: Creating, updating, and maintaining task‑based operational knowledge including articles, flows, decision trees and exception guidance. Applying clear...

About the Team: SMBF Production Management Our Production Management team provides critical business and technical support to the Services, Markets, Banking and Functions Client Group (SMBF) ; working collaboratively to ensure that our platforms and services operate for our clients, whenever they need them. We act as highly skilled and valued partners to our businesses. Working as part of our Production Management team, you will help deliver a world class client service and experience, by applying engineering, innovation, learning and risk management across our systems and user environments. We interact with a diverse range of people each day, collaborating to solve problems as well as to anticipate and remove them before they occur. At Citi we look to raise the bar of operational excellence by using Site Reliability Engineering (SRE) principles to implement continuous improvement across key areas like latency, availability, performance, and capacity. We welcome candidates...

Citi Consumer, Luxury & Retail team : The team has been consistently growing in the last 3 years and is one of the leading franchises on the street. The team covers wide array of consumer sub-verticals and has strong relationships with leading global consumer strategic players as well as all relevant Sponsors active in the space. The deal flow has been exceptionally strong and as a result team requires further junior support as business grows. The Investment Banking Associate is an intermediate level position responsible for providing clients with strategic advisory services for mergers, acquisitions and other types of financial transactions, as well as assisting clients in raising funds in the capital markets.. The overall objective of this role is to support the senior team members in acting as a strategic advisor to our clients by formulating investment ideas and strategies, navigating complex M&A executions and raising capital. Responsibilities: Work with...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to...

This opportunity is for a Quantitative Analyst at the Vice President (VP) level within the Capital Analytics team within Citi’s Markets Quantitative Analytics (MQA) in London. Team Overview The Capital Analytics team within Citi’s MQA group in London develops and maintains the firm’s regulatory capital calculation framework for counterparty credit risk. The team produces Standardised Approach for Counterparty Credit Risk (SA-CCR)‑based RWA, Resolution metrics, and Global Systemically Important Banks (G-SIB) indicators across global derivatives and financing portfolios. Sponsored by the Head of Counterparty Trading and Risk, the team partners closely with Technology to deliver scalable batch systems that generate daily regulatory capital outputs for Front Office, Risk, Resolution Planning, and GSIB reporting. It also builds high‑performance analytics and trade‑level attribution tools that help Front Office quantify and optimise the capital impact of trading activity....

Location: Home-based (occasional ad hoc travel for training) Clearance: Must be SC cleared or able to obtain SC We are seeking an experienced Software Compliance Analyst who can immediately add value by managing complex software licensing requirements and supporting licence compliance across Capita and its Clients. Job title: Software Compliance Analyst Job Description: This is a key role focused on ensuring compliance, reducing financial risk, and identifying meaningful cost‑optimisation opportunities. Essential Experience Required: Demonstrable experience delivering accurate, effective licence reconciliations Strong working knowledge of complex licensing for at least one major Tier‑1 vendor (Microsoft, Oracle, IBM, SAP) - ideally covering multiple Proven experience with end‑to‑end major vendor audit processes Ability to “hit the ground running” - this role requires someone already experienced in hands‑on licensing compliance Understanding of...

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech....

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Business Management to Citi Markets Program Execution & Transformation team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Markets Program Execution & Transformation team works with all Markets businesses, Operations and Citi functions (including Legal, Compliance, Finance, Risk and Technology) to identify, mobilize and execute responses to regulatory and cross-business transformational projects. The primary mission of the team is to design and implement integrated business solutions and sustainable capabilities in the most efficient and effective way for Markets and its clients.   What you’ll do Support the end-to-end Investment Planning...

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.  As well as covering MCA activities broadly, specific focus will be on performing in-depth analysis of MCA data for both our central and FLU managers. The MCA AI & Innovation Sr. Lead Analyst will be part of the Cross Program Optimization and Innovation team which is responsible for Process Optimization efforts across the MCA and Process Management space. This includes the design, implementation, and governance of AI solutions to drive efficiencies, enhance quality, and expand coverage across the bank. Responsibilities :  Design and implement AI solutions within the MCA and Process Management organization that deliver...

Capita is seeking an experienced Senior Finance Functional Analyst (Order to Cash) to support the design and implementation of end to end O2C services for a strategic client transformation programme. This is a unique opportunity to play a key role in a large scale, multi phase mobilisation, focused on delivering standardised, user centred finance services that support accurate billing, effective cash collection and strong revenue control. Reporting to the Capita Finance & Procurement Functional Lead, you will take a leading role in shaping Capita’s Order to Cash service design, ensuring alignment between client requirements, Capita’s standard solution capabilities, and the wider Finance operating model. You will work closely with Functional Analysts, Finance SMEs, Service Designers and Technology teams to define robust, scalable O2C processes that deliver a seamless experience for service recipients and end users. Job title: Senior Finance Functional Analyst 02C...

We’re looking for a proactive and delivery-focused Business Analyst to play a hands-on role in Capita’s large-scale Citizen Contact Transformation Programme. You will be at the centre of our work to redesign, modernise and transform contact centre and back-office operations—enabling an AI‑enabled, future‑ready customer experience. In this role, you’ll work closely with programme leads, operational teams and technology partners to understand complex business needs, shape future processes and ensure we deliver effective, measurable change at pace. Job title: Business Analyst Job Description: What you'll be doing: Business Analysis & Requirements Management Work with programme leadership, operational SMEs and technology teams to understand transformation objectives and business needs. Elicit, document and manage business, functional and non-functional requirements across several workstreams. Produce clear artefacts, including process maps,...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . What We do / The Team: We're looking for a talented Support Engineer to join our global team supporting a large-scale data platform that processes critical business information across our organization. The Platform:  You'll be supporting a modern Big Data platform built on industry-standard...

Job Description: Job Purpose The Systems Operations Analyst will provide immediate assistance (by phone) to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Systems Operations Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.    The Systems Operations Analyst is not a typical NOC/helpdesk role—it is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges and clearing systems.  This is a customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of...

Job Type: Permanent Build a brilliant future with Hiscox   Senior Group Non-Natural Catastrophe Analyst London based - Hybrid - min of 2 days in the office per week The Team The Group Exposure Management team is part of the wider Underwriting Risk and Reinsurance team that reports to the group CUO. We work closely with the catastrophe modelling and capital management teams in order to gain a full understanding of underwriting risk across the group. The Role We are looking for an experienced catastrophe modeller or exposure analyst to lead the Group Exposure Management functions work on non-natural cat related peril management.  You will be working with the business to monitor exposure to non-natural perils and our position against risk appetite. Hiscox is exposed to a variety of non-natural related perils, including terrorism, war, marine and aviation. As a result it is important that we understand whether the exposure management methods we use today...