Customer Success Manager LOCATION - Belfast (Hybrid) BUSINESS UNIT - Capita AiTO Competitive salary and bonus Help customers realise greater value from technology services You will have experience in customer success, service delivery, account management, client relationship management, managed services or technology services. About the role We're looking for two commercially minded customer leaders who can own strategic client relationships, influence delivery across Capita, grow the account and quickly understand the technology environment so our customers achieve maximum value from Capita AiTO services. You'll act as a trusted advisor, working with customers and internal teams to improve service performance, enable continuous improvement, manage risk and support long-term customer success. • Must be based in Northern Ireland, able to travel to our Belfast Office (hybrid) • Full, valid UK driving licence required, with the flexibility to travel to customer and Capita...

Level 3 SOC Analyst Hybrid – with 2 days in our Belfast office – HillView House As an experienced Senior Cyber Security Operations Analyst, you will be responsible for handing security incidents received/escalated from the CSOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. You will leverage a deep understanding of information security technologies, you will aid in triaging threat intelligence from multiple sources and add contextual information to the security incident, perform additional analysis and based on the business impact will recommend the response actions and escalation path. You will be guided by Threat Intelligence which is actionable information (e.g. IOCs/TTPs), conduct threat hunting activities; leveraging and analyzing sources of information as available through the SIEM, in addition identify and investigate potential suspicious activity as well as helping organizations identify, isolate and contain security issues....