What you'll be doing The Head of CRM will develop and execute the overall customer relationship strategy to maximise retention, loyalty, and customer lifetime value (CLV) and report into the VP of Marketing This senior leader will oversee the implementation and management of CRM systems, analyse customer data to identify trends, and lead cross-functional efforts to personalize marketing, sales, and customer service interactions, constantly optimising results Key Responsibilities CRM Strategy: Promote long-term growth through integrated customer engagement, segmentation, and retention strategies. System Ownership: Manage CRM tech stack ( Salesforce ) Data Insights: Analyse customer behaviour to guide personalization and inform marketing decisions. Campaign Delivery: Lead automated, multi-channel journeys (Email, SMS, Push) with targeted segmentation. Leadership: Hire and develop a data-driven CRM team focused on a customer-centric culture. Collaboration: Align...

Location: Glasgow, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Hybrid working arrangement: 3-4 days per week on site We have an exciting opportunity for an experienced Operations Manager to join our UK team in Glasgow. This role is suited to a seasoned operations leader who has operated in a large, complex defence, engineering or manufacturing environment and is comfortable driving strategic and large‑scale operational change. We are seeking a highly capable, commercial and results‑driven Operations professional who can provide experienced leadership, influence at senior level,...

As a Service Desk Team Manager, you’ll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. Job title: Service Desk Team Manager Job Description: You’ll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence. What you’ll be doing Lead, manage and mentor the Service Centre team within Operations Goal setting, skill enhancement and coordination of performance review activities for Service Centre employees Investigate and resolve any issues resulting from substandard performance. Ensure company policies and procedures are followed by all team members Develop programs to improve technical and customer service skills across the operation Address customer enquiries resolve issues and feedback proactively. Maintain positive relationships with all...

🕒 Full-time role, 37.5 hours a week on a term time only basis 📍 HMS Raleigh 🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at SC level. Help get better trained personnel to the front line faster – The LDO Hub Manager plays a key leadership role within the Royal Navy’s Learning and Development Organisation, leading high quality learning services across the hub/region. Working closely with regional colleagues and Royal Navy stakeholders, you’ll provide visible, inspirational leadership, champion continuous improvement and digital innovation, and create a positive learning culture. You’ll also support UK Service Personnel throughout their careers and transition into civilian life, helping deliver impactful learning that drives progression and excellent outcomes. You will also act as the local and regional lead for neurodiversity and SpLD support. The role ensures that all learners—particularly neurodivergent individuals and those with Specific...

We’re looking for an enthusiastic and driven Marketing Assistant to join a growing team. This is an exciting opportunity to play a key role in delivering creative, impactful marketing campaigns that inspire and engage our clients travel trade partners. About The Business: They are a well-established outbound travel company specialising in creating bespoke long-haul holidays for both B2C and B2B markets. Passionate about delivering exceptional customer experiences, they are seeking a dynamic and strategic marketer to lead our digital efforts. About the opportunity: You’ll be involved in the practical side of marketing delivery, helping to turn campaign plans into live activity. This is a delivery‑focused role, ideal for someone who enjoys getting work done rather than sitting in strategy meetings. On a typical day, you’ll be: Updating website content and landing pages Building and formatting email campaigns using templates Scheduling and posting content across social...

Digital & Growth Marketing Manager (Fan Revenue / Subscriptions) An exciting opportunity for a data-driven digital marketing and growth professional to lead fan monetisation, CRM strategy, and revenue growth across multi-channel platforms, driving subscriptions, engagement, and commercial performance. If you’ve also worked in the following roles, we’d also like to hear from you: Fan Revenue & Growth Manager, Digital Marketing Manager, Growth Marketing Manager, CRM Manager, Audience Development Manager, Subscription Marketing Manager This role is known internally as a Fan Revenue & Growth Manager   SALARY: Competitive + Benefits LOCATION: Leeds, West Yorkshire (LS2) - Office Based JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Digital & Growth Marketing Manager to drive digital marketing, CRM strategy, and audience monetisation across a global sports...

Location: Glasgow, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. ARE YOU THE VOICE OF LEAN? LEAN LEADER — Glasgow Manufacturing | Thales UK We don't want someone who talks about continuous improvement. We want someone who lives it — on the shop floor, with the teams, every day. Thales UK builds technology that matters. As our Lean Leader in Glasgow, your mission is to make our manufacturing operations sharper, faster, and better — for good. THE ROLE You'll be the go-to expert for Lean Continuous Improvement (LCI) across our Glasgow site. That means embedding robust problem...

Location: Templecombe, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Manufacturing Test Team Leader 4 day working week - Monday to Thursday - 9.25 hours per day At Thales Underwater Systems our purpose is to be the leading provider of underwater sensors and decision superiority, helping navies across the world keep our friends, families and all of us safe. We cover four sectors: Mine Counter Measures, Anti-Submarine warfare, Services and Future Capabilities. Our Opportunity Step into a key leadership role where you’ll guide a talented team of assembly, repair, and test...

Purpose of the role: Capita’s MuleSoft Centre for Enablement & Excellence (C4EE) is expanding its architectural capability to support large-scale integration and API transformation programmes for major UK Government and private-sector clients. As a MuleSoft Architect, you will translate business needs into scalable API-led architectures, ensuring technical excellence, security, and alignment to Capita’s enterprise design principles. Role Summary The MuleSoft Architect defines integration architecture, governs solution design, and supports delivery teams throughout the project lifecycle. You will produce designs, patterns, and documentation to ensure all APIs and integrations follow best practice, while working closely with engineers, product teams, and client architecture functions. Job title: MuleSoft Architect Job Description: *CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE* What you'll be doing: Lead the architecture and design of API-led solutions...

Purpose of the role: We are seeking an experienced DevOps Engineer to design, implement, and manage automated CI/CD pipelines within our cloud and Salesforce ecosystems. You will own build and deployment workflows in Azure DevOps, drive environment stability and release governance, and partner closely with Salesforce, MuleSoft, QA, and Operations. You will be responsible for ensuring seamless software delivery through high-quality automation and robust deployment strategies. Job title: Senior DevOps Engineer (DSA BAU) Job Description: *CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE* What you'll be doing: CI/CD Pipeline Management:  Design, configure, and maintain end-to-end automated pipelines using Azure DevOps for both standard applications and Salesforce-specific workflows. (Repos, Pipelines, Artifacts) for Salesforce and MuleSoft components; define branching, versioning, and release workflows. Salesforce Deployments:  Lead release management...

We have an exciting opportunity for a Dynamics 365 CRM Engineer to play a key role in delivering the COMET CRM transformation programme. They will design, develop, and deploy a scalable Microsoft Dynamics 365 and Power Platform solutions, with a strong focus on DevOps, automation, and enterprise-grade ALM. The ideal candidate will have a deep technical expertise, hands-on development capability, and experience driving CI/CD and release processes across complex environments. UK home based Candidates should be eligible for SC clearance At Capita, we live by our values: 🤝 Customer First, Always; 🧑‍💻 Fearless Innovation; ✅ Achieve Together; 💙 Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Job title: Dev Ops Engineer Job Description:   What you will do: End-to-end delivery of Dynamics 365 CRM solutions across the full software lifecycle Design and implement scalable, secure, and high-performing...

What you'll be doing We are looking for a talented  Senior Full Stack PHP Developer  to join the "Vanilla Platform” team, responsible for building Future's flagship digital publishing platform. In this role, you will work directly with the  Tech Lead  and other developers to build and maintain both new and existing applications. You will be responsible for working on a proven platform that delivers thousands of pages per second to hundreds-of-millions of people. You will primarily be hands-on in a modern application utilising PHP, Alpine.js, TailwindCSS, Twig, while also contributing to services built with Laravel, About the Department The Technology & Engineering department at Future offers a collaborative, collegiate environment where the primary focus is on effective but well-engineered and scalable solutions. We look to answer critical business challenges posed both by our product and commercial teams as well as from within the department. Our focus is on quality in...

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  Why you...

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Portfolio Quality Assurance Manager Crawley Are you an impactful Quality professional ready to take your next step in leading and managing a portfolio of projects within an engineering or defence environment? We have a fantastic opportunity for a Portfolio Quality Assurance Manager to join our A2IS domain in Crawley. As the PQAM, you will lead the activities within your domain, delivering cost effective, efficient Quality Assurance to meet Customer / partner requirements and Thales business objectives. You will work...

Location: Templecombe, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Quality Assurance Manager Templecombe Are you an inquisitive and impactful individual looking for an exciting, dynamic and interesting new role in Quality Assurance?  Where no two days are ever the same?  And where you can use your judgement and risk based thinking to support the programmes at Thales through many different decisions during the project lifecycle?  If so, we’d love to hear from you as we’re currently looking for Quality Assurance Manager’s to join our team in Templecombe. What the role has to...

*Exciting things are happening at DNA Vets - and we want *_*you *_*to be part of our next chapter!* Are you a passionate and versatile veterinary surgeon seeking variety in your daily practice? Do you thrive on new challenges, enjoy working with experienced teams, and want to enhance your skills across a range of supported and patient insured clinical environments. All our vets within the DNA team are working towards further skill, certification, and advancement. This position will support your own aspirations and help to grow others with either your year out plus graduated knowledge or previous years of general practice experience. Beautiful ornate surroundings, excellent client base, beautiful location and twinned with our successful sister surgery for ongoing support and case discussion etc. you’ll enjoy all elements of vet progression from consulting with sick pets through to supporting more advanced soft tissue surgery and ECC (days) whilst giving our valued clients...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.  We are seeking an experienced IT Project Manager to lead the delivery of a large‑scale digital transformation programme within an asset‑intensive environment. The Project Manager will play a key role in data readiness, system adoption, and integration delivery, working closely with operational leaders, IT teams, vendors, and field‑based users Manage the full waterfall delivery lifecycle including discovery, design, build, UAT, training, and go‑live. Plan and manage scope, schedule, budget, risks, issues, and dependencies....

Principal Engineer (Bristol) AND Introduction At AND, we accelerate the development of digital capabilities. In practice, that means helping ambitious leaders and organisations build the teams, products, processes and even operational structures they need to close the digital skills gap within their organisation today, so that they thrive tomorrow. Clients rely on our experience, agility and craft skills across tech and business strategy, software development and product management to address some of the toughest challenges facing their businesses. We bring aboard thinkers, tinkerers, passionate software craftspeople and inspiring technologists to help us solve these challenges. Together, we’re united by a sense of pragmatism, purpose and a deeply-held belief that digital products and technology alone won’t transform a business or save the world: it’s the people that count. About You As a Principal Engineer for a club of over 80 people (approx. 30-40 developers of...

Location: Templecombe, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Configuration Manager – Templecombe (Hybrid) Hybrid working: 3 days per week on site. Hours: 37 per week, Mon–Fri (8 hours Mon–Thurs, 5 hours Fri) Step into a role where your curiosity, care and diligence make a real difference. As a Configuration Manager within our Templecombe team, you will help safeguard the integrity of our product data throughout its lifecycle, ensuring our teams have the clarity and confidence they need to deliver complex engineering projects. You will be part of a collaborative community...

Purpose of the role: Lead developers are experts on the practical and technical aspects required for a project's completion, but they typically handle the management or business side of technology projects. They are technology professional who guides development teams. They lead the development team with all software development tasks especially on giving technical guidance. They will be expected to work well in a team environment with no supervision. Job title: Senior Software Engineer Job Description: *CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE* What you'll be doing: Building and configuring applications in a Microsoft Dynamics / Power Platform stack Documenting and refactoring complex programs/scripts. Ensuring team adherence to project quality standards Applying agreed standards and tools to achieve well-engineered outcomes. Communicating client specifications to development teams Assisting with application troubleshooting and...