The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships, and is vital to our team. Please note: C1 level and above in both English & French (written and verbal) is required for this role.   Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital...

Job Type: Fixed Term Build a brilliant future with Hiscox   About Hiscox UK Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs. About the Team Part of a newly created centralised support function, the Regional Administrator plays a key role in supporting our Regional Trading teams – made up of Regional Managers, Commercial Underwriters and our Broker-focused Account Managers. Led by the Regional Performance Manager, this is a hardworking, high-energy team that knows how to stay busy while still having fun. Working with a diverse...

LOCATIONS: Hybrid, London Fire Mobile, Heathrow office and Work from Home  SHIFT PATTERN: Mon-Fri, 40 hours per week SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE  The successful candidate will play a pivotal role in managing and processing remedial and reactive quotations. This includes following up on quotations raised by the Planned Preventative Maintenance (PPM) team, preparing new quotations, and ensuring contractor Risk Assessments and Method Statements (RAMS) are uploaded and saved in compliance with CDM regulations. They will also handle cost referrals for works exceeding the comprehensive threshold, raise purchase orders for approved works, and oversee the administration of these tasks through to completion, including assisting with the billing process.  The candidate must...

  Who You Are: The Customer Success Manager is responsible for renewing contracts and growing spend commitment from within a Getty Images’ customer base, comprised of French and English speaking clients across Europe. You handle all aspects of the contract renewal process, from successful onboarding to ensuring adoption/usage/consumption, proactively solving issues, teeing up and completing the renewal/upgrade, and more. You will conduct customer performance reviews through discovery conversations, renewal negotiations and closure. You delight in deep discovery and solution-selling. Customer interactions and communicating is handled through web conferencing/telephone/email/ for all aspects of sales cycle, including price and contract quotations, solicitation, inquiries, negotiation, and problem resolution. Salesforce is used for entering orders, tracking, information gathering, troubleshooting, and research.   Your Next Challenge: Follows up on all...