Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £24,043.50. Start date will be Monday 20th April 2026 If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives (Liverpool) - Start Date 20th April Job Description: What you’ll be doing: Taking a high volume of...

LOCATION: Liverpool Airport SHIFT PATTERN: 4 on 4 off, 40 hours per week SALARY: £41,519.00 per year To ensure the effective leadership and performance management of all employees in the Company’s PRM operation working as part of the management team within the operation. To drive a culture of excellence in customer service and maintain an open and positive relationship with airlines and the airport authority. Main Duties & Responsibilities: Operational  Ensure that; all Airport Authority Service Level Agreements are met and maintained, the standards of service carried out meets the Company quality standards and the requirement of the Airline. Take appropriate action where standards and services are not being met. Ensure that the “image” specified by the Company is maintained in the standards of work, uniform, vehicles, buildings, and all dealing with customers, other airlines, other service companies and the general public. Promote a culture of service...