Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  H i gh level of proficiency in both written and spoken business French is essential as well as experience in the French life insurance market The role holder will play a lead role for service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with...

Capita is recruiting a Site Agent to lead the on‑site delivery of highways and civil engineering projects across North Tyneside. This is a key leadership role responsible for the safe, efficient and commercially sound delivery of works on site. Reporting to the Senior Project Manager, the Site Agent will take full responsibility for managing site activity, overseeing operatives and supervisory teams, and ensuring projects are delivered in line with programme, quality, health & safety and budgetary requirements. This is a fixed term position. Job title: Site Agent (Highways & Infrastructure) Job Description: What you’ll be doing: Taking overall control of day‑to‑day site operations on highways and infrastructure projects Managing and coordinating site teams, including Site Managers, Site Engineers, General Foremen, operatives and subcontractors Ensuring all works are delivered safely and in compliance with health, safety and environmental...

Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor   SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits          LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday...

Start your journey with a competitive salary of £27,032.00, along with an exciting £1,000 bonus for completing your Route to Competency within the client’s 18‑week gateway 💼✨. On top of this, you can boost your earnings even further with our £500 quarterly performance bonus when you meet the set criteria. Your dedication, growth, and consistent hard work are not just recognised here—they’re truly rewarded. Join our dynamic team based at Portway House, 1 The Pavilions, Preston, PR2 2YD, where your supportive nature and excellent conversational skills will help guide Lloyds Banking Group customers on their journey to financial health! This isn't your average collection's role – you'll be managing inbound calls, engaging with customers in various financial situations, and crafting personalised, affordable solutions to meet their needs. You will be working in an environment every day that brings new opportunities, the convenience of free parking, easy access to local transport links,...

LOCATION: Stansted Airport SHIFT PATTERN: 4 on 2 off PAY RATE: £12.92 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION Helping passengers with assistance requirements to and from the aircraft and around the airport, enhancing the passengers journey. Main Duties & Responsibilities: • Greet passengers always asking what help is required, explaining the process to the passenger and preparing them for check in and security. • Assisting passengers through the check in and security process and helping them to either the boarding gate or airside waiting area. • Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage areas. • Assisting passengers and their hand luggage on to their flight. • Collect arriving passengers from the aircraft, or...

Customer Service Advisor / Danish or Spanish Speaker An exciting opportunity for a multilingual customer service professional, who is fluent in oral and written Danish or Spanish and English, with strong communication, administration and organisational skills, and experience using Microsoft Office in a fast-paced, customer-focused environment.  If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent   SALARY: Competitive LOCATION: Brighton, East Sussex (BN1) - Office Based JOB TYPE: Full-Time, Permanent WORKING HOURS: To be considered for the role, you must be flexible towards work schedules and rotas (mornings, evenings, middle shifts, weekends, and public holidays)   ESSENTIAL REQUIREMENT: Candidates MUST have fluent Danish or Spanish and English...

We’re seeking a hands-on, innovative Operations AWS Senior UX Specialist to play a pivotal part in Capita’s Citizen Contact Transformation Programme. You’ll shape how citizens and agents experience contact centre services through intuitive, efficient and scalable digital journeys—working at the intersection of Amazon Connect customisation, UX design and service optimisation. This role directly influences customer experience, agent effectiveness and operational performance across public sector and regulated environments. You’ll work closely with programme leadership, operations, technology and product teams to design and optimise end-to-end contact experiences across voice, chat, digital and AI-assisted channels. The Operations AWS Senior UX Specialist is responsible for designing, configuring and optimising Amazon Connect solutions that underpin Capita’s Citizen Contact platform and wider contact centre services. You’ll bridge technical solution design, UX and service design,...

Job Type: Permanent Build a brilliant future with Hiscox   Reporting to:         Re & ILS Head of Data Location:                 London Type:                       Permanent Role Overview The Lead Data Scientist is a crucial member of the extended RE&ILS Tech Leadership Team, responsible for building, leading, and nurturing a highly capable (New) Data Science and Machine Learning chapter. This role facilitates the successful delivery of new AI Cloud-based solutions against our growing list of business use cases (involving complex Data Analytics, Machine Learning, and AI Agent based solutions). You will co-lead the new Data Science chapter with the RE&ILS Head of Data and help ensure its members provide Data Science capabilities and insights to support decision-making across RE&ILS strategic Value Streams. Whilst the chapter grows, you are expected to be hands-on actively helping to architect, design, and build AI or Data Science-based...

We're seeking a Senior Frontend Engineer with a strong React/TypeScript background, passionate about crafting exceptional AI product experiences. You'll own the user-facing layer of our nextgeneration Developer Productivity platform @ Citi, transforming complex AI capabilities - from chat interfaces to rich data visualizations - into intuitive, trustworthy experiences. You'll collaborate closely with other AI, Software Engineers and the Product team to leverage bleeding-edge Generative AI. You'll be joining a small, high-impact team challenging, changing, modernising & enhancing the experience of our 50,000 engineers globally throughout Citi's SDLC (Software Development Life Cycle). Where you'll work: You’ll sit within Development Enablement, part of Citi’s CTO organisation. A group focused on innovation, developer platforms and internal tools used across the bank, where we experiment and ship fast, like a startup inside a global bank. Our mission is to transform developer...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications  and problem solving to Citi's Specialized Agency Operations Team. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.  Team/Position Overview The Account Bank Payments Senior Specialist is a senior p ayments verifier role within the Specialized Agency Operations Team supporting our Account Bank, Project Finance, Structured Finance & Escrow Agent functions. The successful candidate will join the team as a payments authoriser as part of an 8 person team.  The Accounts Bank...

The Global Rates business is seeking an exceptional AI Engineer to drive the development and implementation of cutting-edge artificial intelligence solutions that will transform our trading, risk management, and client service capabilities. This role sits at the intersection of advanced AI technology and financial markets, offering the opportunity to build innovative solutions that directly impact business outcomes. As an AI Engineer within Global Rates, you will be responsible for designing, developing, and deploying AI-powered applications and systems that leverage the latest advancements in generative AI, agentic frameworks, and intelligent automation. You will work closely with traders, sales, quants and technology teams to identify opportunities for AI integration and deliver production-grade solutions. Key Responsibilities AI Solution Development Design, develop, and deploy production-ready AI applications using generative AI techniques, including large...

Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent   Earn while you learn – Career Progression Opportunities   SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship   JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales...

LOCATION: London Heathrow  Airport SHIFT PATTERN: 4on 4off / 4on 2off, 40.25 hours per week PAY RATE: £17.10 per hour Purpose: Working as a member of the PRS Airside Driver Team, you will drive the Company’s specialist vehicles on the airfield to transfer passengers with reduced mobility (PRS’s) from the aircraft to the terminal building or from the terminal building to the aircraft. The Vehicles range from Minibuses to Class 2 rigid heavy good type vehicles, for which full training and instruction would be given. You will also be required to assist PRS’s onto the aircraft, to their seat or into the ABM vehicles or terminal buildings which involves passenger and manual handling techniques.  Key Responsibilities:   Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting when necessary any vehicle defects in line with the Vehicle Inspection procedure.   Drive the Company vehicles ensuring that the vehicle is safe and...

We are recruiting for a Full Stack Java/Python Engineer for a 6 month contract, starting ASAP. 2 days a week in London. What you’ll bring to the table: Solid commercial development experience with strong proficiency in Java and Spring Boot , alongside hands-on experience building end-to-end full stack applications (frontend, backend, and APIs). Python (agent services, orchestration, LLM integrations) Experience working with modern frontend frameworks (e.g. React or Typescript) Cloud & containers (AWS/GCP/Azure, Docker, Kubernetes basics) Kubernetes experience is preferred Data & retrieval (Postgres/NoSQL + vector DBs, embeddings, semantic search) Commercial experience working with agile methodologies. Experience dealing with challenges from stakeholders on technical issues and influencing technical decisions in the team. Understanding and ownership of best practice as a Senior Engineer (eg. TDD, SOLID, XP) Equal Opportunities Statement...

Location: Liverpool Airport Shifts: 4 on 4 off, 40 hours per week Pay rate: £13.50 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! ROLE OVERVIEW AND PURPOSE Working as a member of the PRM Airside Driver Team, you will drive the Company’s specialist vehicles on the airfield to transfer passengers with reduced mobility (PRM’s) from the aircraft to the terminal building or from the terminal building to the aircraft. The Vehicles range from Minibuses to Class 2 rigid heavy good type vehicles, for which full training and instruction would be given. You will also be required to assist PRM’s onto the aircraft, to their seat or into the ABM vehicles or terminal buildings which involves passenger and manual handling techniques. KEY RESPONSIBILITIES – REQUIREMENTS · Complete the daily Vehicle Check Sheet, to maintain...

Service Desk Engineer / 1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical? If you do, we would like to hear from you! Join a growing customer success team providing IT support, helpdesk services and technical support within a successful software environment, developing troubleshooting and customer service skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trainee Help Desk   FULL TRAINING PROVIDED If you’ve worked on an IT Help Desk as a Level 1 / First Line Technical Support Engineer, then great....

JOB TITLE: Minibus Driver REPORTING TO: Operation manager LOCATION: Stansted Airport CM24 1QW CONTRACT: Full- Time Permanent HOURS: 40 hours per week 4 on 4 off (nights shifts available only) PAY RATE: £14.05 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com . We're here to help! ROLE OVERVIEW AND PURPOSE Working as a member of the PRM Minibus Driver, you will drive the Company’s specialist vehicles on the airfield to transfer passengers with reduced mobility (PRM’s) from the aircraft to the terminal building or from the terminal building to the aircraft, full training and instruction would be given. You will also be required to assist PRM’s onto the aircraft, to their seat or into the ABM vehicles or terminal buildings which involves passenger and manual handling techniques. KEY RESPONSIBILITIES – REQUIREMENTS Complete the...

Logistics Coordinator / Air Freight Operator Import & Export Clerk A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment. The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered. If you’ve also worked...

At Citi, we are pioneering the future of enterprise operations through innovative technology. Our COO-Technology Engineering and Architecture capability is at the forefront, responsible for architecting best-in-class solutions, driving end-to-end transformation, and integrating cutting-edge Generative AI solutions to unlock unparalleled efficiency, automation, and risk reduction across our global operations. The Team: Innovating at Scale Our team is a dynamic hub of engineers and innovators dedicated to solving complex business challenges with intelligent solutions. We believe in building robust, scalable products that deliver tangible impact. We foster an environment of continuous learning, rapid iteration, and strong engineering practices. Here, you'll work alongside passionate experts, leverage the latest in AI, and contribute to a culture that values clean code, thoughtful design, and direct, hands-on problem-solving. We're not just adopting AI; we're building the...