Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

Company: Arriva plc Location: Luton Department: Engineering Salary - £58,560 per annum About the role We’re looking for an Assistant Engineering Manager to support the Engineering Manager in delivering safe, reliable, and efficient engineering operations across our fleet and infrastructure. This is a great opportunity for an experienced engineer looking to take the next step into management. You’ll play a key role in maintaining vehicle reliability, supporting engineering teams, and driving continuous improvement in a fast-paced operational environment. What you’ll be doing Support the Engineering Manager in planning, organising, and overseeing day-to-day engineering activities, including preventative and reactive maintenance Assist with the supervision, development, and performance management of engineering staff Help implement engineering strategies, policies, and procedures to improve efficiency and control costs Monitor fleet performance data,...

PSV Mechanic £25.75 per hour Full-time | 5 out of 7 shift rota (mornings, afternoons & late shifts) Join Arriva and play a vital role in keeping our fleet moving safely and reliably — including supporting the introduction of our new electric buses as we move towards a more sustainable future. We’re looking for a PSV Mechanic to strengthen our engineering team, ensuring our vehicles are maintained to the highest standards and ready for service. What You’ll Be Doing Carrying out routine maintenance, inspections, and preventative repairs across our fleet, including next-generation electric vehicles Diagnosing and resolving mechanical, electrical, and pneumatic faults Completing scheduled servicing and responding to breakdowns and urgent repairs Overhauling and replacing key components including engines, gearboxes, and braking systems Accurately completing job sheets, defect reports, and maintenance records Following all health and safety procedures...