Capita
Sheffield, UK
Capita Pensions Solutions are looking for a Framework Owner to work within the business to ensure that mandatory Framework principles and processes are implemented, embedded and enforced in a consistent manner within all local operations. Being the key point of contact for Framework queries. Providing oversight to the business on the provision of mandatory Frameworks by thorough review of business MI, root cause and trend analysis. Assisting in the assurance of the Framework Operational Control Model within Pensions Management, ensuring continual improvement, this will be demonstrated by the continued certification against relevant standards. Job title: Framework Owner Job Description: What you’ll be doing: Manage the specific Framework in terms of key point of contact, key expert, maintaining local framework documentation, ownership of generic actions and continuous improvement focus Conduct reviews of the Framework metrics compliance identifying and...
