We’re looking for Collections Advisors to join our team on a Permanent role at Portway House, 1 The Pavilions, Preston, PR2 2YD! Sound like a bit of you? If so, READ ON.... As a Collections Advisor, you will be engaging with our client’s customers who may find themselves in financial difficulty and require information and guidance in order to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes. Experience in collections and/or a call centre within financial services environment is essential to be considered. Job title: Collections Agent - no evenings/weekends! Job Description: What you’ll be doing: Providing a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported  Ensuring regulatory compliance in the case of collections activity,...

Pensions Technician Home Based We are looking for a Pensions Technician to join a team that delivers in-depth, high-quality responses and technical support to the Department for Education [DfE], employers, members, the Pensions Ombudsman/Early Resolution Service, Members of Parliament (MP’s) and other internal and external stakeholders for the Teachers’ Pensions Scheme Job title: Pensions Technician Job Description: Key tasks Be an effective point of contact within the business for technical issues e.g. certain operational teams, functions or process owners as agreed. Engage with external stakeholders to resolve technical matters and cases Support with delivery to internal and external deadlines or KPIs in accordance with GDPR, ICO guidelines and Right of Access / to be Forgotten. Key deliverables will include: Own member and third-party complex or high-value cases and complaints; Pensions Ombudsman and Early Resolution Service cases; Subject...

Capita Pension Solutions is seeking a Bid Writer to produce high-quality, client-focused proposal content that clearly articulates our value proposition. Working closely with the Head of Bid Management, Bid Managers, and subject matter experts across the business, you will contribute to the successful delivery of complex, high-value bid submissions. This role operates within a collaborative, deadline-driven environment and requires strong written communication, stakeholder engagement, and commercial awareness. Job title: Bid Writer Job Description: Key responsibilities You will be responsible for: Leading storyboard and content-planning sessions with bid teams and key stakeholders Developing and maintaining strong relationships with subject matter experts across the business Supporting Bid Managers in defining proposal structures aligned to client requirements Reviewing, refreshing, and tailoring pre-written content where appropriate Writing, editing, and...

Join Capita Public Service as Head of PMO Capita is seeking an experienced Head of PMO to lead the PMO function for a strategic client programme. This is a unique opportunity to shape and deliver high-quality programme support across a multi-phase transformation initiative, ensuring robust governance, reporting, and delivery standards. Reporting to the Client Group Head of Portfolio Office, you will establish and lead the PMO team to support the programme, ensuring services are defined, delivered, and maintained to a high standard. You’ll author key guidance documents, embed governance and reporting structures, and ensure consistent adherence across the programme. Working closely with the Major Programme Director, you’ll drive quality delivery and act as a key member of the wider Client Group Portfolio Office team, sharing best practice across the PMO community. Ready to lead a high-impact programme and shape the future of PMO delivery for Capita Public Service? Apply now and...

Join our Capita Public Service Growth community - where we win work that matters. At Capita Public Service (“CPS”), we partner with government to solve complex challenges and deliver better outcomes for citizens. If you’re commercially minded, motivated by impact, and excited by helping shape and win the opportunities that define our future pipeline, we want you in our Growth community. Job title: Growth Talent Pool - Sales, Bids & Solutions Job Description: About CPS Growth Our multi-functional and multi-talented Growth team is transforming how we show up in our markets. We’re standardising how we sell, strengthening our market narrative, and equipping our people with the tools, data and training they need to drive growth velocity. And it’s working. Join us as we build a best-in-class Growth engine that supports Capita to win, retain and grow. We’re building a Talent Pool to accelerate our hiring processes for our most critical opportunities. By...

We’re seeking a hands-on, innovative Operations AWS Senior UX Specialist to play a pivotal part in Capita’s Citizen Contact Transformation Programme. You’ll shape how citizens and agents experience contact centre services through intuitive, efficient and scalable digital journeys—working at the intersection of Amazon Connect customisation, UX design and service optimisation. This role directly influences customer experience, agent effectiveness and operational performance across public sector and regulated environments. You’ll work closely with programme leadership, operations, technology and product teams to design and optimise end-to-end contact experiences across voice, chat, digital and AI-assisted channels. The Operations AWS Senior UX Specialist is responsible for designing, configuring and optimising Amazon Connect solutions that underpin Capita’s Citizen Contact platform and wider contact centre services. You’ll bridge technical solution design, UX and service design,...

Are you ready to take your career to the next level? Pension Solutions has exciting plans, and we want you to be a part of them! With your pensions experience you will support senior management and directly lead Pensions Team Managers to deliver in line with the business strategy and business plan. Responsible for operational performance, process improvement and enhancements. You will be key to leading and managing delivery of pensions administration services to meet and where possible exceed, the contractual requirements. Job title: Pensions Operations Manager Job Description: What you’ll be doing: To lead a team of Pensions Team Managers, to deliver first class, high quality service. Empower the team and provide support to ensure that staff increase their technical competency, improve the efficiency of their delivery and achieve the agreed level of quality output, whilst ensuring individual, team, and departmental objectives are met. Develop and maintain...

Are you an experienced public sector solution leader ready to shape complex, high‑value bids that make a real impact? As our Solutions Director, you’ll take ownership of a diverse portfolio of opportunities, bringing together service, technology and commercial thinking to craft compelling, client‑centred solutions. Working at the heart of our Growth function, you’ll lead multidisciplinary teams, drive innovation, and ensure we present the strongest possible offer to our Public Sector clients. Job title: Solutions Director Job Description: This position is home-based with the flexibility to travel for both client & team meetings. What you’ll be doing Taking full ownership of a portfolio of complex bid opportunities, leading the end‑to‑end solution design across service, technology, commercial and financial elements Shaping compelling, client‑centric solutions that align with Capita’s strategy, address key client challenges, and maximise Probability of...

Communications, Engagement & Stakeholder Lead – Pensions Solutions Fixed Term Contract Home Based We are looking for a Communications Lead to join our Pensions Solutions business, this role is focused on supporting our Public Sector Pensions contracts. The initial focus will be on the Civil Service Pensions Scheme (CSPS) contract, helping to ensure seamless, clear and timely communications to stakeholders and colleagues. As the contract stabilises and the comms approach is embedded, the role will broaden to provide support across our additional three Public Sector Pensions contracts. You will act as the bridge between the business, operational teams and our media and public affairs colleagues co-ordinating, fact-finding, shaping messages and enabling swift, accurate responses to media queries and wider external enquiries. Internally, you’ll package information from management and operational leads and drive a consistent internal communications cascade across the business,...

Client Services Manager – Pensions Home Based (travel to client meetings as required) We are looking for a Client Services Manager to join Capita Pensions Solutions to lead and nurture relationships with two of our key pensions’ clients. You will be a trusted partner and help the team drive client satisfaction through proactive engagement and strategic collaboration. You will bring strong organisational skills to the role and support projects through their life cycle to completion as well as attending client meetings, monitoring agreed actions and ensuring they are allocated and followed up Job title: Client Services Manager Job Description: Key Accountabilities Support operations through active and accountable client management, communicating operational changes to clients and gaining buy in/permission where required. Ensure that management of and delivery of all services to clients is carried out effectively and that propositions to grow these clients are...

Gas Safe Register are currently recruiting for a safety focused, gas qualified individual to join our field services team in Leeds and the surrounding areas. As a Gas Inspector, you'll be responsible for inspecting, reporting and feeding back on the gas safety standards delivered by registered businesses in Leeds and surrounding areas. You will be allocated a portfolio of registered businesses and provided a structure to ensure inspections and reports are completed in line with service level agreements. Job title: Gas Inspector (Leeds and surrounding area) Job Description: Job Description What you’ll be doing: Carry out and complete inspections in line with our risk model and contractual obligations with our client the HSE. Complete inspections against the Gas Industry Statutory and Normative documents and internal operating procedures. Liaise with registered businesses to ensure any defects identified are understood and completed to...

Registered Healthcare Professionals – Non Patient Facing Roles supporting British Army Recruitment We’re building a talent pool of registered healthcare professionals to support future opportunities within our Clinical Scrutiny team, helping assess candidates applying to join the British Army. This is a non patient facing role, ideal if you enjoy clinical decision making, structured work, and independent working, while making a meaningful impact behind the scenes. About the role: • Full time, permanent opportunities (37.5 hours per week) • Home based - with some travel for meetings or CPD events • Working within a supportive, experienced clinical team While we may not be recruiting immediately, joining our talent pool means you’ll be contacted as and when vacancies arise. Job title: Join our Medical Records Assessor Talent Pool Job Description: What you’ll be doing Reviewing candidates’ medical records and health declarations Making clear,...

Gas Safe Register are currently recruiting for a safety focused, gas qualified individual to join our field services team in Durham, Tyne & Wear and surrounding areas. As a Gas Inspector, you'll be responsible for inspecting, reporting and feeding back on the gas safety standards delivered by registered businesses in Durham, Tyne & Wear and surrounding areas You will be allocated a portfolio of registered businesses and provided a structure to ensure inspections and reports are completed in line with service level agreements. Job title: Gas Inspector (Durham, Tyne & Wear and surrounding area) Job Description: Carry out and complete inspections in line with our risk model and contractual obligations with our client the HSE. Complete inspections against the Gas Industry Statutory and Normative documents and internal operating procedures. Liaise with registered businesses to ensure any defects identified are understood and completed to standard...

Gas Safe Register are currently recruiting for a safety focused, gas qualified individual to join our field services team in Leeds, South Cumbria and the surrounding areas. As a Gas Inspector, you'll be responsible for inspecting, reporting and feeding back on the gas safety standards delivered by registered businesses in Leeds, South Cumbria and surrounding areas. You will be allocated a portfolio of registered businesses and provided a structure to ensure inspections and reports are completed in line with service level agreements. Job title: Gas Inspector (Leeds, South Cumbria and surrounding area) Job Description: What you'll be doing: Carry out and complete inspections in line with our risk model and contractual obligations with our client the HSE. Complete inspections against the Gas Industry Statutory and Normative documents and internal operating procedures. Liaise with registered businesses to ensure any defects identified are understood and...

Gas Safe Register are currently recruiting for a safety focused, gas qualified individual to join our field services team in the CO postcode area. As a Gas Engineer, you'll be responsible for inspecting, reporting and feeding back on the gas safety standards delivered by registered businesses in the Essex/Suffolk area. You will be allocated a portfolio of registered businesses and provided a structure to ensure inspections and reports are completed in line with service level agreements. Job title: Gas Inspector- Essex Job Description: What you’ll be doing: Carry out and complete inspections in line with our risk model and contractual obligations with our client the HSE. Complete inspections against the Gas Industry Statutory and Normative documents and internal operating procedures. Liaise with registered businesses to ensure any defects identified are understood and completed to standard and within timescale. Ensure inspection reports are...

Help strengthen our Teams as our ServiceNow Lead Architect. Home based/ fully remote role. Job title: ServiceNow Lead Architect Job Description: This is a great chance to join us as our ServiceNow Lead Architect, you’ll be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. What we’re looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency in designing and deploying scalable...

Gas Safe Register are currently recruiting for a safety focused, gas qualified individual to join our field services team in Aberdeen, Inverness and surrounding areas. Job title: Gas Inspector (Aberdeen, Inverness and surrounding area) Job Description: Key Duties and Responsibilities As an Inspector, your primary responsibility will be to inspect, report, and provide feedback on the gas safety standards maintained by registered businesses in Aberdeen, Inverness and surrounding areas. The role requires a methodical and professional approach to gas safety inspections and communication with stakeholders. The following duties outline the main responsibilities: •    Conduct thorough inspections in strict accordance with Gas Industry Statutory and Normative documents, as well as adhering to internal operating procedures. •    Work collaboratively with registered businesses, ensuring that any defects identified during inspections are clearly communicated and...

Digital CX Designer/Consultant Home Based The Digital CX Designer/Consultant role sits in the Digital team at Capita Pensions Solutions. You will work in the Engagement & Experience practice and support the team in creating high-quality digital experiences for members, employers and clients. You will do this by contributing to the design and continuous improvement of digital journeys, ensuring they are intuitive, accessible and grounded in a strong member/employee experience. In this client facing role alongside hands-on CX design, you will bring a consulting mindset, helping communicate digital propositions to clients, supporting journey workshops, and contributing to the successful delivery of digital improvements. This includes reviewing existing client digital platforms, identifying opportunities for optimisation, and presenting clear, evidence-based recommendations. In return, you'll have a genuine impact on our customers and will be well positioned to gain...

Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might...

This is an exciting opportunity for an established Project Manager to lead and deliver large‑scale, multidisciplinary capital projects for a range of public sector clients, including NHS Trusts, education authorities and local government. Job title: Associate Project Manager Job Description: What you’ll be doing Delivering complex, multidisciplinary capital projects for public sector clients, ensuring successful outcomes across time, cost and quality. Providing operational leadership for the team, including monthly forecasting, financial monitoring and wider business management to ensure financial targets are achieved or exceeded. Engaging with senior leaders to raise the profile of the team and support a strong, collaborative and integrated team culture. Leading on new business activity, supporting bids and tenders, promoting the team’s services and proactively identifying opportunities through internal and external networking. Overseeing team...