Start your journey with a competitive salary of £27,032.00, along with an exciting £1,000 bonus for completing your Route to Competency within the client’s 18‑week gateway 💼✨. On top of this, you can boost your earnings even further with our £500 quarterly performance bonus when you meet the set criteria. Your dedication, growth, and consistent hard work are not just recognised here—they’re truly rewarded. Join our dynamic team based at Portway House, 1 The Pavilions, Preston, PR2 2YD, where your supportive nature and excellent conversational skills will help guide Lloyds Banking Group customers on their journey to financial health! This isn't your average collection's role – you'll be managing inbound calls, engaging with customers in various financial situations, and crafting personalised, affordable solutions to meet their needs. You will be working in an environment every day that brings new opportunities, the convenience of free parking, easy access to local transport links,...

This is an excellent opportunity to join the Capita Entrust team as a Trainee School Business and Finance Officer in Cumberland / Westmorland and Furness. The role involves working both onsite within schools and Multi Academy Trusts, assisting with budget monitoring and quarterly returns, and providing remote support from home when not onsite. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Job title: Trainee School Business and Finance Officer Job Description: Trainee School Business and Finance Officer Salary: £24,043.50 + Benefits Home Working however must live within the Cumberland area as travel is required This is an excellent opportunity to join the Capita Entrust team as a Trainee School Business and Finance Officer in Cumberland / Westmorland and Furness. Being based within this region is essential....

Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students’ Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually. Job title: Trainee DSA Needs Assessor (Welsh Speaking) Job Description: Trainee Needs Assessor £27,500 per annum Welsh Speaking Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students’ Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually. Capita has been a trusted...

Capita Pensions Solutions are looking for Customer Service Representatives to join our established team and on a permanent basis. Our Pensions team deal with incoming calls from a wide range of members and their beneficiaries regarding their pension. You will be part of a specialist and knowledgeable team supporting with various pension enquiries. You will get involved in a wide variety of calls, it’s never a boring day here! This is a remote role working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8.30am to 6pm, there’s no evenings or weekends, for a salary of £25,155. Start date will be 8th June 2026. If you’re the type of person who loves to support others, have worked with AWS, plus you have call centre experience - then this could be the ideal role for you! **Please note this role may be working on an account that is expected to transfer to a new provider under TUPE in October 2026. Please only apply if you are comfortable with...

What you’ll be doing: o Focus on business objectives and understand the importance of achieving internal and external service levels to eliminate financial penalties, improve customer satisfaction, and reduce complaints. o With the support of Capita policies and local initiatives, you will be responsible for managing human resources and making key decisions. This includes developing your direct reports through personal accountability and effective performance management. You will achieve this by setting objectives, conducting 1-2-1 meetings and appraisals, overseeing recruitment and selection, providing coaching, and managing absences and disciplinary actions. o Proactively motivate staff, develop a team ethos, and minimize staff absence and attrition. o Ensure all defined processes and reporting requirements are followed by team members. o Use management information to understand quality issues, KPIs, and trends, and identify and deliver remedial actions and improvement...

Ready for your next opportunity? We’re looking for a Senior PMO Analyst to join our Selborne team, supporting a high profile programme and helping us strengthen the way we plan, govern and report. Job title: Senior PMO Analyst Job Description: This is a fixed term opportunity , currently running until 31st March 2026 with the potential to extend. The role is home-based with occasional UK travel including potential visits to Clyde, Scotland. You will need to be eligible to gain Security Clearance. What you’ll be doing Own and improve core PMO services across the programme, keeping governance, reporting and controls consistent and “audit ready”. Run RAID management (logs, standards, quality checks, escalation), ensuring risks and issues are visible, current and actioned. Support change control and stage gate activity, coordinating submissions, decisions, actions and evidence. Maintain strong document management practices and repositories, so...

Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions. We focus on creating and implementing resilient and responsible pension strategies to help organizations and their employees secure a more stable financial future. Our services include pensions administration, consultancy, and the latest technology and engagement techniques. Capita Pensions Solutions has been managing pensions for over 50 years, covering pension schemes of various shapes and sizes. We are seeking an experienced and driven Senior PMO Manager to establish, lead, and manage a PMO function supporting a complex or multi stream programme within a defined business sector. This role plays a critical part in ensuring delivery coherence, strong governance, and consistent application of Capita programme and project management standards across the full lifecycle. You will operate as a trusted partner to senior stakeholders, providing leadership,...

Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions. We focus on creating and implementing resilient and responsible pension strategies to help organizations and their employees secure a more stable financial future. Our services include pensions administration, consultancy, and the latest technology and engagement techniques. Capita Pensions Solutions has been managing pensions for over 50 years, covering pension schemes of various shapes and sizes. As Lead Programme Planner, you will provide expert planning and scheduling support across complex programmes and portfolios. You will operate at programme and portfolio level, creating robust, integrated plans that provide clear visibility of delivery progress, risks, and dependencies for senior internal and external stakeholders. You will also play a key role in defining, assuring, and continuously improving planning standards and best practice across the PMO...

We're currently looking for a Delivery Coach to join the team, based in Moreton In Marsh. Job title: Delivery Coach (Fire & Rescue) Job Description: You will be responsible for delivering group and 121 Teaching & Learning workshops to learners and complete ongoing progress reviews to meet all requirements set out by the Department of Education (DFE) and Ofsted.    You will have a proven track record of developing positive relationships with employers from engagement to retention, you will showcase Capita as the provider of choice. You will have outstanding customer service skills and can adapt your communication style to meet individual needs of all our customers internal and external.    As a natural and passionate Delivery Coach, you will be accountable for all aspects of Learner Journey. This will include ensuring all work is completed to a high standard, meeting all regulations set out by DFE & Ofsted. You will set high expectations for your...

If you’re a Senior Bid Writer who thrives on complex, high value bids, where the quality of the story genuinely influences the outcome, this is a role where your expertise will really stand out. Job title: Senior Bid Writer Job Description: Why this role is different You’ll sit within Capita’s Win Centre, a centralised specialist function supporting some of the largest and most strategically important public sector opportunities in the organisation. These include multi‑million‑pound pursuits, long‑cycle bids and complex, multi‑workstream programmes that require clear thinking, persuasive storytelling and absolute attention to detail. This is not a copy‑and‑paste environment. It’s a role for Senior Bid Writers who enjoy shaping the narrative, applying judgement, and owning the written quality of high‑stakes submissions. The role As a Senior Bid Writer, you’ll take ownership of the storytelling and written quality of bids from early strategy through to...

Gas Safe Register are currently recruiting for a safety focused, gas qualified individual to join our field services team in Tyne and Wear. As a Gas Inspector, you'll be responsible for inspecting, reporting and feeding back on the gas safety standards delivered by registered businesses in Tyne and Wear and Northumberland. You will be allocated a portfolio of registered businesses and provided a structure to ensure inspections and reports are completed in line with service level agreements. Job title: Gas Inspector - Tyne and Wear Job Description: What you’ll be doing: Carry out and complete inspections in line with our risk model and contractual obligations with our client the HSE. Complete inspections against the Gas Industry Statutory and Normative documents and internal operating procedures. Liaise with registered businesses to ensure any defects identified are understood and completed to standard and within timescale. Ensure inspection...

Gas Safe Register are currently recruiting for a safety focused, gas qualified individual to join our field services team in the CO postcode area. As a Gas Engineer, you'll be responsible for inspecting, reporting and feeding back on the gas safety standards delivered by registered businesses in the Essex/Suffolk area. You will be allocated a portfolio of registered businesses and provided a structure to ensure inspections and reports are completed in line with service level agreements. Job title: Gas Inspector- Essex Job Description: What you’ll be doing: Carry out and complete inspections in line with our risk model and contractual obligations with our client the HSE. Complete inspections against the Gas Industry Statutory and Normative documents and internal operating procedures. Liaise with registered businesses to ensure any defects identified are understood and completed to standard and within timescale. Ensure inspection reports are...

Pension Content Copywriter Home Based We’re looking for a skilled copywriter to join an award-winning Communications team that specialises in employee and financial communications. This role is ideal for someone who can craft clear, user‑centred content, collaborate effectively with internal technical experts and digital teams, and help raise the standard of copywriting across our existing team. The ideal candidate will be used to adhering to the principles of plain English, GDS and Pension Regulatory Requirements.  They will be used to working with a range of other teams (eg, design, product, technical and compliance) to create pension communications that help customers complete journeys and manage their benefits in an intuitive and accessible way. Job title: Pension Content Copywriter Job Description: Key responsibilities Content strategy development: Collaborate with designers and stakeholders to develop content that aligns with the goals and...

Join Capita Public Service as Head of PMO Capita is seeking an experienced Head of PMO to lead the PMO function for a strategic client programme. This is a unique opportunity to shape and deliver high-quality programme support across a multi-phase transformation initiative, ensuring robust governance, reporting, and delivery standards. Reporting to the Client Group Head of Portfolio Office, you will establish and lead the PMO team to support the programme, ensuring services are defined, delivered, and maintained to a high standard. You’ll author key guidance documents, embed governance and reporting structures, and ensure consistent adherence across the programme. Working closely with the Major Programme Director, you’ll drive quality delivery and act as a key member of the wider Client Group Portfolio Office team, sharing best practice across the PMO community. Ready to lead a high-impact programme and shape the future of PMO delivery for Capita Public Service? Apply now and...

We’re looking for a proactive and delivery-focused Business Analyst to play a hands-on role in Capita’s large-scale Citizen Contact Transformation Programme. You will be at the centre of our work to redesign, modernise and transform contact centre and back-office operations—enabling an AI‑enabled, future‑ready customer experience. In this role, you’ll work closely with programme leads, operational teams and technology partners to understand complex business needs, shape future processes and ensure we deliver effective, measurable change at pace. Job title: Business Analyst Job Description: What you'll be doing: Business Analysis & Requirements Management Work with programme leadership, operational SMEs and technology teams to understand transformation objectives and business needs. Elicit, document and manage business, functional and non-functional requirements across several workstreams. Produce clear artefacts, including process maps,...

We’re looking for a proactive and detail‑driven Knowledge Analyst to join our integrated Knowledge, Learning & Quality (KLQ) function. This role is central to enabling high‑quality, AI‑ready operational knowledge that supports both human advisors and AI agents across our Contact Centre and Business Process Operations. You will create, maintain, and optimise knowledge content that drives accuracy, consistency, and first‑time‑right outcomes for customers. This work directly improves onboarding speed, reduces errors, and enhances customer experience. This is a fantastic opportunity to be part of a large‑scale transformation programme that is evolving Capita’s contact centre and back‑office environments into fully AI‑enabled operations. Job title: Knowledge Analyst Job Description: What You’ll Be Doing: Creating, updating, and maintaining task‑based operational knowledge including articles, flows, decision trees and exception guidance. Applying clear...

Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might...