The Role Reporting into the Programme Leadership Team, the PMO Lead will be responsible for establishing and managing the programme's change control framework, ensuring all changes are identified, assessed, governed, and communicated effectively. The role will work closely with project consultants, technical workstream leads, and the client team to maintain strong governance and provide clear visibility of programme impacts and decision-making requirements. Key Responsibilities Implement and manage the programme-wide change management process. Develop, maintain, and own the Constraints and Assumptions Register with input from all project disciplines and stakeholders. Establish and maintain the Programme Change Register, ensuring all changes are fully documented and traceable. Chair weekly Decision Board meetings, facilitating timely resolution of issues requiring senior leadership decisions. Lead fortnightly Change Control Board meetings, reviewing trends, proposed...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex...