Customer Service Advisor 12 months Location: Manchester/Hybrid (four days per week in the office) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working model that promotes work-life balance. Competitive salary and benefits package designed to add value to your career. Opportunities for personal and professional growth within a supportive environment. Key Responsibilities: Be the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. Deliver...

Location: Lancashire (Fully Remote) Rate per day: £315 per day Working Arrangements: Full-Time Contract, Remote We are currently recruiting for an experienced Senior SEND EHCP Officer to join Lancashire's Inclusion Service on a fully remote basis.This is an excellent opportunity for a highly skilled SEND professional to manage complex EHCP caseloads, provide technical expertise across the service, and play a key role in improving outcomes for children and young people with SEND across Lancashire. Key Responsibilities: Manage a complex caseload of children and young people aged 0-25 across the full EHCP process, including assessment, planning, annual reviews, reassessments and cessations. Ensure compliance with SEND legislation, statutory guidance, performance targets and timescales. Lead and chair Annual Reviews, professional meetings and multi-agency forums. Support mediation processes and contribute to tribunal preparation, including supporting witnesses where required....