Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

Support Worker (Autism Support) Location: Southport, Merseyside Start Date: ASAP Pay: 90 - 100 per day Are you passionate about supporting children with autism? We're looking for a dedicated Support Worker to join an Outstanding Autism School in Southport. This role offers a unique opportunity to help students with autism thrive in a safe, inclusive, and supportive environment. Key Responsibilities: Provide one-to-one or small group support to students with autism during lessons and activities. Assist with academic and personal development , supporting students to reach their full potential. Implement behaviour management strategies , using de-escalation techniques to create a calm learning environment. Work closely with teachers, parents, and external professionals to ensure the holistic development of each student. Adapt learning materials and tasks to meet students' individual needs. Monitor and report on progress , providing feedback...

We are seeking a friendly and outgoing female Support Worker to join our close-knit team in the beautiful Shetland Islands. This is a fantastic opportunity for someone who is willing to work away from home for periods of up to 12 weeks at a time. The role involves providing dedicated 1:1 support for a female service user with learning disabilities, as well as contributing to the wider support within our residential service for adults with learning disabilities. Key Responsibilities: Providing person-centred, one-to-one support to a female service user. Assisting with daily living tasks, including personal care, meal preparation, and household chores. Working collaboratively with a dedicated team of support professionals to ensure a high standard of care. Supporting the service user to engage in a wide range of activities, both within the residential service and the local community. What we are looking for: A friendly, empathetic, and outgoing personality....

Adult Learning Disability Social Worker Service Area: Adult Social Care Learning Disabilities Location: Sefton, Merseyside Reports to: Team Manager Adult Learning Disability Team Job Purpose To provide high-quality, person-centred social work support to adults with learning disabilities across Sefton. The post holder will promote independence, wellbeing, and social inclusion, ensuring compliance with relevant legislation and local authority policies. The role involves assessment, care planning, safeguarding, and partnership working to achieve positive outcomes for individuals and their carers. Key Responsibilities 1. Assessment & Care Planning Undertake strengths-based assessments under the Care Act 2014. Develop, implement, and review person-centred support plans. Promote choice, control, independence, and community inclusion. Carry out Mental Capacity Act (2005) assessments and Best Interests decisions where required. 2. Safeguarding...

Job Title: Section Planner Location: Liverpool Reporting To: Section Manager / Delivery Manager Role Purpose To plan, coordinate and produce compliant Safe Work Packs (SWPs) and access arrangements to support safe and efficient delivery of maintenance and project works across the rail network. The role requires strong experience in work planning systems including Ellipse, access planning tools, and rail safety standards. Key Responsibilities Work Planning & System Management Create and manage work orders within Ellipse. Review asset data, maintenance history and task requirements. Ensure all works are correctly coded and aligned to asset hierarchies. Plan cyclic, reactive and project works in line with route strategy. Safe Work Pack (SWP) Production Produce fully compliant Safe Work Packs in accordance with Network Rail standards. Develop Safe Systems of Work (SSOW), including Green and Red Zone planning. Ensure task risk assessments and hazard controls...