SGN
Portsmouth, UK
IT Service Assurance Lead (2 year FTC) Portsmouth Personal Contract (dependent on skills and qualifications) Full-time Hybrid (2 days per week on site in Portsmouth) Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5585 This role is responsible for ensuring IT Services are owned for specific business areas aligned to key business functions and departments (including regional offices and depots), ensuring the effective delivery of end-to-end services. They are responsible for protecting the integrity of all relevant IT Services, ensuring support and escalations are handled effectively, to meet the changing requirements of the business and the external environment. They act as a point of escalation for service outages and disruption, in the role of IT service representative within SGN locations or...
