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Contract customer service team leader West Yorkshire
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Pontoon
03 Mar, 2026
Contract
SQL Data Engineer
Pontoon Leeds, UK
JOB TITLE: Data Engineer LOCATION: Leeds HOURS: Full-time WORKING PATTERN: Hybrid (minimum two days per week in the office) About This Opportunity Are you ready to take your career to the next level? Join our dynamic Finance Platform team where we are on a mission to design and implement trusted, secure, and innovative products that cater to our customers in Group Corporate Treasury and Finance reporting! We're redefining experiences across the end-to-end colleague lifecycle through cutting-edge technology. As a Data Engineer, you will play a vital role in designing and maintaining our data solutions, unlocking opportunities to digitise processes and enhance business outcomes. You'll help shape the future of our technology landscape while aligning with our strategic goals. What You'll Do: Collaborate as a Technical Business Analyst, bridging both business and technical domains. Engage in business requirements definition, data analysis, and solution design....
Search
28 Feb, 2026
Contract
Accounts Administrator
Search Bradford, UK
Search are currently working for a business based in Bradford who are looking for a finance administrator to join the business on a 6 month fixed term contract with the potential to go perm! Job Duties: Review mailbox for mid term cancellation queries, validating requests pre partial refund rules Checking customer service excel files and lock financial transactions for future direct debits Calculate and communicate detailed refunds Recharge dealers for commission included in calculations; send documents and post collections to business partner Post all relevant transactions with correct general ledger codes Answer customer and dealer calls regarding mid-term cancellations and direct debit issues Handle direct debit rejections, record failures, and process related correspondence per procedure Contact customers about unpaid debt for collection or necessary write off Escalate any issues to senior management Successful candidate will possess: Excellent customer...
Search
25 Feb, 2026
Contract
Operations Administrator
Search Leeds, UK
Operations Administrator Customer Accounts Team We're looking for an Operations Administrator to join our Customer Accounts team. This role is responsible for processing customer account tasks accurately and efficiently. As a regulated financial services business, accuracy, compliance and good customer outcomes are at the heart of what we do. You'll work closely with internal teams, customers and external partners to ensure a smooth and professional service at every stage. Key Details Pay: 14 per hour Hours: Monday to Friday, 8:30am - 5:00pm, paid weekly every Friday Contract: 12-week temporary assignment Opportunity: Potential to become permanent after 12 weeks What You'll Be Doing Processing customer account tasks accurately and within agreed timeframes Communicating with customers by phone, email and letter Resolving queries at first point of contact where possible Handling customer documents and requests with care and precision Identifying and...
Huntress - Leeds
23 Feb, 2026
Contract
Mobile Customer Advice Coordinator
Huntress - Leeds Halifax, UK
Mobile Customer Advice Coordinator Fixed Term - up to 6 months 37 hours per week West Yorkshire Salary: 29,000 Do you want a role where your work genuinely makes a difference? We're looking for a Mobile Customer Advice Coordinator to join a passionate Advice Team, delivering practical energy-saving support to communities across the North West. You'll work both in the office in Halifax and out in the community via a Mobile Advice Centre van, helping individuals and families reduce their energy bills and access the support available to them. This is a hands-on, people-focused role with real impact. What You'll Be Doing Providing tailored energy efficiency advice at community venues and events Supporting individuals to access grants, funding and additional financial help Completing needs assessments and offering practical, easy-to-follow guidance Managing CRM records, reports and general administration Building relationships with local partners and...
Huntress - Leeds
23 Feb, 2026
Contract
Energy Roadshow Customer Coordinator
Huntress - Leeds Halifax, UK
Mobile Customer Advice Coordinator Fixed Term - up to 6-12 months 37 hours per week West Yorkshire Salary: 29,000 Do you want a role where your work genuinely makes a difference? We're looking for a Mobile Customer Advice Coordinator to join a passionate Advice Team, delivering practical energy-saving support to communities across the North West. You'll work both in the office in Halifax and out in the community via a Mobile Advice Centre van, helping individuals and families reduce their energy bills and access the support available to them. This is a hands-on, people-focused role with real impact. What You'll Be Doing Providing tailored energy efficiency advice at community venues and events Supporting individuals to access grants, funding and additional financial help Completing needs assessments and offering practical, easy-to-follow guidance Managing CRM records, reports and general administration Building relationships with local partners and...
Pontoon
23 Feb, 2026
Contract
Customer Journey Manager
£550 - £650 daily
Pontoon Leeds, UK
Customer Journey Manager 12 Months FTC Edinburgh or Leeds Join Our Team as a Customer Journey Manager! Are you ready to take on a pivotal role in shaping exceptional customer experiences? Our client, a leading financial services organization, is on the lookout for an enthusiastic Customer Journey Manager (CJM) to help navigate an exciting new chapter following a recent acquisition. This is your chance to make a significant impact on how we deliver value to our customers! About Us : In this dynamic environment, we're committed to creating a distinctive end-to-end wealth proposition. We combine expert in-person advice with cutting-edge digital tools to empower our clients in making informed financial decisions. Our focus is on building a brilliant workplace savings business and a growing direct-to-consumer wealth platform. What You'll Do : As the Customer Journey Manager, you will play a crucial role in product development and customer experience...
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