Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.31 Enhanced: 15.46 (hours worked 20:00 - 23:00) Overtime: 19.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm 22.12 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...

PTS Night Shift Train Cleaner Cricklewood Depot, North London £13.85 per hour for standard hours (35 hours per week), £20.78 per hour for overtime, and £24.24 per hour for Sunday nights. This is a 6-month initial contract with strong potential to move into a permanent position. Hands-On Night Work with Real Career Progression in Rail! The Role and About You Working permanent night shifts from 21:30pm to 04:30am on a 7-night roster, you will play a key role in ensuring trains are cleaned, prepared, and presented to the highest standards before entering passenger service. The role involves both interior and exterior cleaning duties within a busy engineering depot environment. Responsibilities include deep cleaning, sanitising, hoovering, waste removal, toilet servicing, exterior washing, graffiti removal, and working with specialist cleaning equipment and rail-approved chemicals. This is an exciting opportunity for those with a valid Sentinel Card and PTS AC/DC competencies...

Description Our local government clients in Enfield, Greater London, are seeking a Safe & Connected/Out of Hours Customer Service Manager to provide strategic and operational leadership for a complex, high-risk 24/7 service that delivers critical support to residents outside core working hours. The role provides clear accountability for service performance, safeguarding decision-making, escalation pathways and statutory compliance across Safe & Connected and OOH customer services, ensuring that responses are timely, proportionate and consistently high quality. A key requirement of the role is strong analytical capability, using performance data, demand trends, and risk information to inform operational decisions, service planning, and continuous improvement. At the same time, ensuring resources are aligned with areas of greatest need. Responsibilities Responsibility for effective financial management, including budget oversight, forecasting, monitoring expenditure...

Role: NCR Facilitator Position: Contract Location: Bridgwater, Somerset Days on Site: 3 Duration: 12 months + Pay: 138 (paye) - 187 (umbrella) The Role The role of the NCR Facilitator is to expedite and support the timely completion of Non-conformance reports through the various steps of the online NCR management tool (CCIS/SWITCH). The role is to monitor several contracts to ensure that stakeholders in the process complete their activities within predetermined action and escalation time frames. NCR Facilitators shall attend the NCR meetings for Contracts they are responsible for and provide support for accelerating the review where necessary. Their other duties shall include but are not limited to: Producing Daily, weekly, monthly, and ad-hoc reporting to provide updates to stakeholders and senior management. Support the organisation and running of Quality Exceptions Panels. Understanding the requirements for a panel to convene, scheduling meetings...

Specialist Customer Service Officer Oxfordshire (Hybrid 1 2 days onsite) Initial 3-Month Contract Starting ASAP £17.85 PAYE / £23.58 UMB We are recruiting a Specialist Customer Service Officer to join Contact Oxfordshire, the frontline service for Adult Social Care enquiries. This is a critical role supporting vulnerable adults and partner agencies at moments when clarity, safeguarding knowledge, and professionalism matter most. As a Specialist Customer Service Officer, you will be the first point of contact for adult social care enquiries from members of the public and partner agencies, including medical professionals, the police, and the fire and rescue service. Key responsibilities include: Handling enquiries via phone, email, web, and face-to-face channels Processing safeguarding referrals and emergency service reports Managing assessments for disability aids Completing bed leaver reviews Signposting individuals to appropriate Oxfordshire services in line with...