Are you passionate about delivering outstanding customer service and making a real difference in your community? Cheltenham Borough Council has an exciting Customer Service Officer opportunity! Location: Hesters Way Community Resource Centre, Cheltenham, GL51 7SU Salary: £26,824 - £28,142 per annum (pay award pending wef 1 April 2026) Job Type: Fixed Term Contract, Full-Time Closing Date: 31 May 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy...

Our client a Large Public Sector provider are looking for a Adaptations Technical Officer Initially 3 months 40-45 per hour The role To work collaboratively with the Home Adaptations Team, and the Occupational Therapy Service to determine what works are 'necessary and appropriate and, where these works are deemed to be 'reasonable and practicable' to design adaptation schemes and produce schedules of work and plans upon which contractors' quotations and the grant award will be based. Responsible for the design and tender of adaptation works, liaison with the contractors, and agreement of practical completion of the works Office presents- the role will need visits to the customer to progress the work on a daily basis, and then plans etc production that could be from home, expect 2 or 3 days in the office / in Northamptonshire Are qualifications needed for the role- experience more than qualifications! Standard DBS will be required for this role . Eden Brown...

Salary: £25,947.47 per annum We are recruiting to our Revenues & Benefits Service! We are looking for someone who can bring transferable skills and experience to our team. This role is Full Time, 37 hours a week. As a Case Management Officer within our Benefits Team, you will play a key role in ensuring the prompt and efficient processing of new claims, change in circumstances and Crisis and Resilience Fund Housing Payments for our customers, on behalf of our client councils. Typical duties include: Interpreting and applying legislation, guidance and local policies to customers claims. Updating of computerised computer records. Communicating with customers using a range of accessible communication methods (e.g. phone, email, written correspondence) to provide advice, explanations, and clarification on decisions and actions. Providing tailored support where customers may be experiencing financial difficulty or vulnerability, including helping them...

Job Title: Housing Officer Contract Type: Fixed term contract up to 1 year Salary: £29,713.46 per annum (pro rata) Working Hours: 15 Hours per week Working Pattern: Thursday & Friday Location: Chadwick House, London Homelessness, Essex If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer You will work collaboratively as part of a committed team that...

Senior Planning Officer Location: Nuneaton Pay Rate: 25.72 per hour Hours: 37 hours per week Contract: 6-Month Contract We are currently recruiting for an experienced Planning Officer to join a busy Development Control team on a 6-month contract. This is an excellent opportunity to work within a local authority environment, supporting the delivery of high-quality planning services and contributing to key development projects. The Role You will be responsible for managing a varied caseload of planning applications, carrying out site visits, providing planning advice, and supporting enforcement activities. The role will involve working closely with colleagues, developers, elected members, and the public to help deliver an effective and customer-focused planning service. Key Responsibilities Process a range of planning applications, including outline, full, reserved matters, and major applications Validate applications and carry out consultations, negotiations, and site...

Planning Enforcement Officer Location: CV11 - Nuneaton and Bedworth area Pay Rate: 22.22 per hour (Umbrella) Hours: 37 hours per week Contract: 6-Month Contract Start date working towards: 22nd June 2026 We are looking for a proactive and organised Planning Enforcement Officer to support the Development Control Team on a 6-month contract. This role involves investigating breaches of planning control, monitoring development sites, and helping to deliver an effective planning enforcement service. Key Responsibilities Investigate complaints and possible breaches of planning regulations Carry out site inspections, visits, observations, and interviews Maintain accurate records and evidence from investigations Advise residents, developers, and businesses on planning enforcement procedures Monitor planning conditions and work with developers to resolve issues Draft enforcement notices and related documentation Prepare reports and provide evidence at hearings, inquiries,...

Job Title: Neighbourhood Officer Location: Leeds Salary: £35,803 per year Job Type: Full time, 18 Month / Fixed Term Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. You'll be responsible for building strong, positive relationships and ensuring our customers receive a high-quality, responsive service, that is built on trust, transparency, and mutual respect. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a...

Pensions Officer Starting Salary £25,185 per annum, plus excellent benefits and potential progression opportunities Barnsley 12 Months Fixed Term Contract, Full Time (x5) We have an exciting opportunity to join our Benefits Team in this well-respected, award-winning organisation managing a £10 billion pension fund. Who we are: We are both a local authority and a pension fund and we re unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours which are all about being honest and accountable, professional, progressive and empowering. Take a look at our LinkedIn page to find out more about us and see what we ve been up to recently! What you ll be doing: You will play a key role in delivering a high-quality, customer-focused pensions...

SEND Business Support Officer - Medway Contract £200 per day Full time Onsite 3 days per week, work from home 2 days per week Duties and responsibilties Provide proactive admin support across Hub Inclusion Team activities Be the first point of contact, delivering excellent customer service Respond promptly to calls/emails and maintain accurate records Communicate clearly, inclusively and respectfully with diverse audiences Manage enquiries (including sensitive/confidential) professionally Support scheduling, appointments and diary coordination Maintain databases and admin systems in line with council processes Take accurate minutes and support partnership/SEND meetings Organise meetings, events and training sessions end-to-end Prepare documents, reports and statutory returns Keep stakeholders informed with clear, up-to-date case information Maintain accurate SEN pupil data in line with requirements Gather feedback to continuously improve service...

Research & Data Insight Analyst An exciting opportunity for a Research & Data Insight Analyst with experience in data analysis, qualitative and quantitative research, market research and stakeholder engagement to support evidence-based decision making within a student-focused organisation. If you’ve also worked in the following roles, we’d also like to hear from you: Data & Insight Analyst, Research Analyst, Researcher, Customer Insight Analyst, Student Insight Analyst, Business Intelligence Analyst, Insight Officer, Market Research Executive, Business Analyst, Reporting Analyst, Data Analysis Officer, Data Analyst   SALARY: £33,093 to £37,682 per annum + Benefits LOCATION: Hybrid working 3 days per week from the office in Coventry, West Midlands (CV4), and 2 days per week from home (subject to change) JOB TYPE: Full-Time, 2 Year Fixed Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday...

Description Our local government clients in Enfield, Greater London, seek a Business Support Officer. We are looking for a highly organised, efficient and motivated individual to provide support to the Director of Children's Services Transformation and be part of the Executive Support Team in the People Department. Responsibilities You will be responsible for providing efficient administrative support across the team and project support to the Director. This is a busy office, and you will be part of a team responsible for keeping it running smoothly. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level 4 qualification or equivalent experience Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting Excellent administrative and organisational skills, who can work under pressure, be adept at managing their own workload, and use their own initiative. Excellent...

Tenancy Sustainment Officer (Housing Support Worker) Supported Living Durham £14.50 per hour 37.5 hours Mon Fri Temp until Aug 2026 (potential extension) Are you passionate about delivering excellent housing and support services that make a real difference? Are you looking for a rewarding opportunity within Social Housing and Supported Living? A well-established UK housing provider with a strong supported housing portfolio is seeking a dedicated Tenancy Sustainment Officer to join the Housing & Property Services team on an interim basis. This role focuses on supporting vulnerable tenants to sustain their tenancies, build independence, and achieve positive long-term outcomes. You will be working within a values-driven organisation where kindness, respect, and courage underpin everything they do. Vacancy Brief Role: Tenancy Sustainment Officer Contract: Interim until August 2026 (potential extension) Hours: Full time 37.5 hours per week Location:...

Job Title: Administrative Officer Hourly rate: 19.59 Duration: 3 Months (highly likely extension, potential to become perm) Working Pattern: Full Time Location: London About Us: Our client is committed to delivering an exceptional educational experience. We are seeking a highly motivated and detail-oriented Administrative Officer to join our team for a temporary role. This is an exciting opportunity to support student assessments and improve administrative processes within a dynamic environment. Key Responsibilities: Provide outstanding customer service to students, applicants, and staff through various communication channels, including phone, email, and in-person interactions. Ensure that all inquiries are handled promptly and professionally. Assist in the management of exam support, including the scanning of exam papers and coordination with assessment leads. Diagnose and resolve issues related to student records and assessment processes. Evaluate problems,...

Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Fixed term contract initially Start date - ASAP Salary - 30,000 with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle...

On behalf of DWP, we are looking for a Workplace Design Assurance Manager for a contract ending in March 2027 Inside IR35 contract based Hybrid 3 days a week in either Sheffield, Leeds, Manchester, Birmingham, Newcastle, Blackpool, Glasgow and 2 days from home. The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. Working with DWP, you will be helping us to drive our priorities to: Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a...

Job Title: Microsoft 365 Migration Engineer Location: Remote (Quarterly travel to Bristol) Remuneration: 650 per day Contract Details: Fixed Term Contract (6 months) Role Overview: Join our client's dynamic team as a Microsoft 365 Migration Engineer! We are seeking a talented individual to spearhead a large-scale transformation from on-premises infrastructure into Microsoft 365. This hands-on role involves executing migration strategies and working closely with Microsoft Support and Accenture to ensure a seamless, secure transition aligned with cloud best practices. If you are passionate about driving digital transformation and have a knack for migration engineering, we want to hear from you! Responsibilities: Execute migration activities across Microsoft 365 workloads, including Exchange Online, SharePoint Online, OneDrive, and Teams. Implement and configure Identity & Access Management (IAM) solutions: Entra ID, SSO, Conditional Access, and MFA. Configure...

Customer Service Coordinator Location: Chandlers Ford, Hampshire. Customer Service Coordinator Monday to Friday 8.30am 5.00pm, 40 hours a week (Fixed Term Maternity Cover). Salary/Rate: £12.77 (£26,567.99 pa) Chandlers Ford, Hampshire, SO53 4SE Rewards & Benefits: Company Pension Scheme Free on-site parking Life Assurance Scheme Company Sick Pay Scheme Wellbeing initiatives We are currently looking for a Customer Service Coordinator to join the team within our Hampshire & IOW Wheelchair Service Centre based in our Chandlers Ford Depot in Hampshire. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires. We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Hampshire & IOW Wheelchair Service which is an integrated service delivering...