Complaints Manager Overview Hays is proud to partner with one of the world's leading premium manufacturers of cars and motorcycles, renowned for innovation, sustainability, and a commitment to shaping the future of mobility. Our client values every individual's passion, uniqueness, and contribution to their continued success. About the Role: We are seeking a dynamic Complaints Manager to join our client on a long-term temporary assignment. In this pivotal role, you will act as the central point of contact for complex customer complaints across all business areas, including senior stakeholders. Your mission is to transform challenging customer experiences into opportunities for brand loyalty and advocacy. You will lead investigations into high-value and escalated complaints, applying sound judgment and empathy to resolve issues effectively. As the final escalation authority for goodwill decisions, you'll ensure resolutions align with brand standards and customer...

Collections Advisor Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job:As a Collections Advisor you will be responsible for optimising customer contact to provide support and guidance on forbearance options available to the customer in line with FCA regulations on Borrowers in Financial Difficulty, Tailored Support Guidance, Fair Treatment of Vulnerable Customers and other related FCA guidance. You will balance customer needs against customer outcomes and company brand values....

Regulatory Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job:We are recruiting for a regulatory administrator to join our client on a long-term temporary assignment. The purpose of this role is to assist with the logging of DSARs, commission complaints, claims, and other administrative tasks for the Regulations team. We receive approximately 500 emails daily across multiple mailboxes that need to be reviewed and triaged. This also involves checking for any postal...

Management Accountant Basingstoke / hybrid (3 days per week) 12 month FTC £50 - £55,000 p/a Are you a qualified finance professional eager to take on a dynamic regional accounting role? A leading global organisation is seeking a Management Accountant to drive financial reporting accuracy, operational efficiency, and stakeholder collaboration across international markets in a brand-new role. Role responsibilities: Cultivate strong relationships with stakeholders, ensuring timelines on various projects are met. Provide insightful financial analysis to support regional teams in making strategic decisions Oversee accounting operations across multiple regions, ensuring compliance with financial regulations Coordinate audited financial statements and collaborate with senior finance professionals on process optimization Lead month-end close activities, manage variance analysis, and champion process improvements Uphold financial policies and...

HR Advisor 32,-Month Fixed Term 3 Days On-Site (Eastleigh) Are you an experienced HR professional ready for your next challenge? We're excited to be supporting our client in recruiting a talented HR Advisor with strong employee relations experience to join their high-performing HR Business Partnering team. In this dynamic and varied role, you'll be the go-to contact for managers across the business providing high-quality advice, early-stage ER case support, and ensuring a seamless, customer-focused HR service. If you thrive in a fast-paced environment where no two days are the same, this could be the perfect opportunity for you. HR Advisor - About the role Acting as a key point of contact for managers across the organisation Supporting the early stages of employee relations cases, ensuring accurate and timely guidance Participating in sickness absence reviews and providing professional note-taking support for formal meetings Working collaboratively with stakeholders to...

We have partnered with a reputable junior school near Basingstoke who are now looking for a 1:1 Teaching Assistant to join their team within a year 3 class. This school is very supportive and has a wonderful ethos where children feel heard so they can reach their full potential. Key Responsibilities for the Teaching Assistant: Provide dedicated, one-on-one support to a year 3 student, assisting with their academic, social, and emotional needs. Support the student in accessing the curriculum by offering tailored help in specific subjects or tasks, ensuring their full participation in lessons. Monitor and record the student s progress, providing feedback to the class teacher. Assist in the development and implementation of personalized learning plans (IEPs or support plans) in collaboration with the teacher and SENCO. Support the student with any behavioral or emotional challenges they may face during lessons and throughout the school day. Assist with the student s...

Security Project Manager - Farnborough (Hybrid 4/5 days onsite) - Circa 465 per day (Outside IR35) My client is a UK-based consultancy serving the UK defence sector. They are on the hunt for a Security Project Manager to join their existing experienced team. Role Purpose Looking for a proactive and experienced Security Project Manager to lead governance activities within a critical Secure by Design ERP programme supporting MOD capability delivery. This role ensures that security is embedded throughout the acquisition lifecycle, enabling secure, resilient systems that meet Defence operational needs. You will be responsible for coordinating governance across delivery teams, Defence Digital stakeholders, and suppliers, ensuring compliance with MOD security standards and assurance frameworks. Key Responsibilities Governance Leadership : Develop and maintain programme-level governance aligned with Secure by Design principles and MOD policy. Delivery Assurance :...