Job Title: Customer Service Advisor - Fluent Welsh Speaking and Written Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to...

Job Title: Safer Wales Activity Centre Worker Directly Reports to: Safer Wales Streetlife Manager Closing Date: 26th October Interviews: November 4th 2026 Salary band: MS 3 £26,056.63 - £26,577.76 £27,109.32 Full Time (36.15hrs per week) Hours of work: Fixed term basis to 31st March 2028 Maybe extended subject to funding. Safer Wales pays up to 10% employer pension and Westfield Health Foresight Cash Plan. This vacancy is subject to Eligibility to work in the UK check, Enhanced DBS and references. This post is open to female applicants as an occupational requirement under Schedule 9 of the Equality Act 2010. Appointment is subject to eligibility to work in the UK, an Enhanced DBS check and satisfactory references. If you want an informal chat, please call us. Job Outline: We are looking for an energetic, compassionate and resourceful person with a positive, can-do attitude to join our Women s Centre team. This is an active, varied role for...