Job Title: Social Work Assistant Department: Adult Social Services Location: Cardiff (office-based with travel across Cardiff) Reports to: Team Manager Hours: 37 hours per week Job Purpose This Social Work Assistant role is based in Cardiff within an busy Adult Services Review Team. You will work closely with the Team Manager and Social Workers to support the delivery of effective adult social care services across Cardiff, helping to coordinate care and ensure support plans are implemented and reviewed. Key Responsibilities Arrange and monitor services in line with individual care plans Provide practical advice and support to service users and carers Liaise with voluntary and statutory agencies Complete care plan reviews and reassessments Participate in team meetings and duty rotas Follow organisational policies and safeguarding procedures Engage in ongoing training and professional development Person Specification Essential...

Title: Debt Advisor - Arian Project Location: Flexible - Employees are provided with an office base but this role can based at any of our offices across Wales Salary: 28,356 per annum (pro rata) - 22,685pa Contract: Contract until October 2026 (subject to continued funding thereafter) Hours: 28 hrs per week Closing date: 10am -24 February 2026 Job Introduction: An exciting opportunity has arisen within our Housing Services team for a Senior Debt Adviser to support Shelter Cymru's Arian Project. This project aims to provide clients with vital welfare benefits and debt advice when financial worries threaten their housing security. The role will support our frontline housing staff by offering expert guidance, building their confidence in dealing with debt-related issues, and delivering direct casework for more complex cases-helping us offer a more comprehensive and effective service to those in need. Benefits: -Time off 29 days annual leave plus 2 Shelter...

Description Our local government clients in Cardiff, South Glamorgan, are seeking a Mobile Cleaner to be Responsible for delivering high-quality cleaning services across communal areas within designated homes throughout the City of Cardiff. These homes include Community Living schemes, homeless hostels, high-rise buildings, and low-rise blocks of flats. To ensure all communal spaces remain consistently well-maintained, contributing toward a safe and clean environment for residents, and for residents to remain at the centre of this role and have a genuine desire to make a positive difference by maintaining high standards of cleanliness and providing excellent customer service. Responsibilities To deliver a high-quality cleaning service across multiple homes in Cardiff, ensuring safe and clean environments for residents, staff, and visitors. To work flexibly across designated locations and contribute to the overall performance and reputation of the Estate Services team. To...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established...

Job Title: Social Worker - Adult Services Location: Cardiff Hours: 37 hours per week About the Role We are seeking a qualified Social Worker to join an Adult Services team in Cardiff, supporting adults to overcome significant life challenges while promoting independence and wellbeing. You will work within current legislation and professional frameworks to assess needs, plan and review care packages, and safeguard vulnerable individuals. This is an opportunity to work in a collaborative environment where professional judgement, person-centred practice, and partnership working are highly valued. Key Responsibilities Assess, plan, implement and review care and support plans for adults and their families Identify risks and safeguard vulnerable adults in line with statutory guidance Support individuals to make informed decisions and enhance independence Manage and prioritise a varied caseload using professional judgement Prepare reports and participate in...