Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across...

Job title: Insight Manager Contract: 6 Months Working Pattern: Remote (occasional travel required) Rate: 600- 800 per day (Umbrella) The Opportunity We are seeking an experienced and commercially minded Insight Manager to join our team. This is an exciting opportunity for a data-driven professional who thrives on transforming complex operational and financial data into compelling insights and strategic recommendations. You will play a pivotal role in supporting business improvement initiatives across Field Operations, helping senior stakeholders make informed decisions that maximise performance, return, and long-term success. We're looking for someone who combines strong analytical capability with exceptional storytelling skills, someone confident presenting to senior leadership and able to communicate insights in a clear, engaging, and commercially impactful way. Key Responsibilities Develop and maintain insightful reports, dashboards, and performance...

Operational Buyer Location: Warwick (Hybrid arrangement) Contract Length: 12-month contract (Possible Extension) Pay Rate: 350 per day Via Umbrella (Inside IR35) The Opportunity We're supporting a leading global organisation within the engineering and manufacturing space who are looking to appoint an Operational Buyer on an initial 12-month contract. This is a fantastic opportunity to step into a fast-paced, high-impact procurement role, where you'll play a key part in ensuring the smooth running of procurement operations while also driving improvements across supplier performance, cost, and process efficiency. You'll be joining a complex, global environment where your ability to manage volume, analyse data, and solve problems proactively will be highly valued. Key Responsibilities As Operational Buyer, you will be responsible for managing end-to-end procurement activities across a busy and complex business unit, including: Managing a high-volume procurement...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Secure Document Controller - PMO & Information Management Location: Warwick / occasional travel to office Contract Type: 6 months contract with scope to extend Role Overview This role sits within a major infrastructure transformation programme and is responsible for the control, governance, and secure handling of sensitive, confidential, and encrypted project documentation and information. Working within a structured PMO and project controls environment, the Document Controller ensures that all programme information is correctly...