Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Technical Administrator Location: Sheffield (Tuesday, Wednesday, Thursday on site) Contract Type: 12 months with scope to extend Overview We are seeking a proactive and organised Technical Administrator to support day-to-day operations within a fast-paced team environment. This role is ideal for someone who enjoys coordinating activities, managing communications, and ensuring operational processes run smoothly. The successful candidate will play an important part in supporting team growth and efficiency by handling administrative queries,...

Administrator - Sheffield Location: Sheffield S9 3QS Contract: 3-month contract Salary: 13.05 per hour. Candidate Profile Looking for someone with a clear drive and genuine motivation to learn and develop. Strong telephone-based customer service experience is important. Candidates will be engaging with clients, many of whom are over the age of 50, so confidence and professionalism on the phone are key. Outbound customer service experience would be highly beneficial. Good people skills, confident communicator, and able to follow processes. Key Responsibilities Speaking with customers and booking appointments. Carrying out administrative tasks, including clearing down system-based admin. Completing impactful, customer-facing work that supports service delivery. Following a set script, which will be clear and easy to understand. Screening & Compliance Privilege screening will be required as part of the process. Training On-the-job training provided. Initial training...

Plant & Customer Support Co Ordinator to be based in Sheffield. 5-month contract initially. Role purpose: A key member of the plant team with the day to day responsibility of ensuring all requirements from operations and contracts are met within the department SLA guidelines. Key Accountabilities: Sourcing and arranging of all operated and non operated plant items to include the coordinating of any breakdowns for all projects and schemes throughout the UK. Key Responsibilities: Receive and evaluate requests from site personnel for goods and services via telephone, oracle and email Place orders/off hires for internal plant when available. Ordering/off hiring from external suppliers if we cannot supply with our own fleet first Manage all requests for breakdowns of both internal and external plant items and log them with the appropriate supplier/internal workshop, using the call management system Follow up on all breakdowns, on hires and off-hires with...