Lead Service Designer Contract 6 Months Hybrid Working - couple times per month in either London, Bristol or Warwick Market day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do: In this senior, hands-on role, you'll be at the forefront of evolving our service design function from conceptual frameworks to fully operational delivery. Here's what you'll be focusing on: Leadership & Delivery: - Lead a dedicated service design team (4-8 members) and assist the Service Lead in daily operations. - Align multiple product teams currently working in silos to foster collaboration. Service Design Implementation: - Develop and refine end-to-end customer...

We re recruiting a Design Manager for a fixed term 12 month maternity cover period to support our Midlands Business Unit, with the opportunity to progress into a longer term, project based Design Manager role as future projects develop. This role will suit someone who wants variety in the first year, strong exposure to both pre construction and delivery, and the very real opportunity to develop into a long term role with VINCI Building. The Design Manager takes independent responsibility for design management on medium to large-scale projects, coordinating design activities, managing consultant relationships, and ensuring compliance with project requirements whilst developing strategic thinking capabilities and supporting business development activities. This position requires competence in managing design processes across multiple disciplines, implementing the design management procedure, developing project-specific design management strategies, and driving team performance...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : £600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - £84k - £86k Annual Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : 600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to...

Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - 84k - 86k Annual Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work...

Job Title: Service Designer Location: London - 25 Gresham Street - Hybrid Contract Type: Initial 6-month contract (extendable) Role Overview We are seeking an experienced and innovative Service Designer to join a team delivering next-generation Conversational AI capabilities. This role will play a key part in shaping user-centred AI-powered services, working across discovery, design, refinement, and implementation phases. The successful candidate will combine strong design thinking with strategic problem-solving skills and will be comfortable working in multidisciplinary teams alongside Data Scientists, Engineers, Product teams, and business stakeholders. This is an opportunity to influence the future direction of AI-enabled customer and colleague experiences through service design excellence. Key Responsibilities Lead service design activities across the full project lifecycle, from discovery through to refinement and delivery. Shape and define complex...

Job Title: Senior Service Designer (Fixed Term Contract) Location: Hybrid Working (Minimum 1 day in office at Welwyn Garden City) Contract Length: 6 Months Daily Rate: 550 - 750 per day Inside IR35 Are you passionate about shaping exceptional service experiences in the retail industry? Our client, a leading player in the supermarket sector, is seeking a talented Senior Service Designer to join their innovative team! This is an exciting opportunity to make a significant impact on services that affect millions of customers, colleagues, and partners every day. What You'll Do: Lead Strategic Initiatives: Collaborate with cross-functional teams to identify opportunities for enhancing service quality across various product areas. Facilitate Workshops: Design and run workshops to map current and future state services, ensuring all voices are heard and critical decisions are made based on solid evidence. User Experience Mapping: Create comprehensive user experience maps...

Job Title: Senior Service Designer (Fixed Term Contract) Location: Hybrid Working (Minimum 1 day in office at Welwyn Garden City) Contract Length: 6 Months Daily Rate: 550 - 750 per day Inside IR35 Are you passionate about shaping exceptional service experiences in the retail industry? Our client, a leading player in the supermarket sector, is seeking a talented Senior Service Designer to join their innovative team! This is an exciting opportunity to make a significant impact on services that affect millions of customers, colleagues, and partners every day. What You'll Do: Lead Strategic Initiatives: Collaborate with cross-functional teams to identify opportunities for enhancing service quality across various product areas. Facilitate Workshops: Design and run workshops to map current and future state services, ensuring all voices are heard and critical decisions are made based on solid evidence. User Experience Mapping: Create comprehensive user experience maps...

In Work Support Worker Salary: £15 p/h Place of work: Various London locations Contract Period: Various hours as needed About the Organisation Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity. AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability all of whom are passionate about removing the barriers faced by Disabled people. AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living. AoD s Employment Service The Action on Disability Employment Service is setting the agenda for disability employment across London with great...

Customer Experience Manager Location: Hybrid, Didsbury, Manchester Salary: 47,016 Full time / 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. The Role We are looking for an experienced and motivated Customer Experience Manager to lead Southway's complaints and customer feedback service and play a key role in improving outcomes for our customers. This is an influential role where you will ensure that insight from complaints and feedback is not only heard but translated into meaningful service improvements across the...

Love making someone's day? Already have the compassion, positivity and energy to build a truly rewarding carer in care? If so, we would love to hear from you. Bank Support Worker - Swaffham £12.71 per hour Zero hours contract At Avenues, we believe care should be personal, empowering and full of heart. That is why we do things differently. We put people first, always. We are excited to be recruiting Bank Support Workers to join us at our brand-new supported living service in Swaffham. This is a fresh start, a new community, and a chance for you to help shape something special from day one. You'll be supporting 16 people with learning and physical disabilities and autism, all living independently in a beautifully designed community of self-contained flats and bungalows. This isn't just another job.It's a values-led, person-first role where you'll be trusted to build meaningful relationships, create positive experiences, and design support around each individual's...

Love making someone's day? Already have the compassion, positivity and energy to build a truly rewarding career in care? If so, we'd love to hear from you. Bank Support Workers, Shropshire - Shrewsbury, Oswestry, Wem and Highly £12.71 per hour Zero hours contract A full UK driving licence is essential There are a variety of shifts available - mornings, afternoons, waking nights and sleep-in's At Avenues, we believe care should be personal, empowering and full of heart. That is why we do things differently. We put people first, always. We are excited to be recruiting Bank Support Workers to join us at our services in Shropshire, supporting female and male adults who have learning disabilities, autism and behaviours that challenge. This isn't just another job.It's a values-led, person-first role where you'll be trusted to build meaningful relationships, create positive experiences, and design support around each individual's needs, goals and routines. What you'll...

Involvement and Engagement Manager (FTC) Location: Hybrid Salary: £55,000 per annum Vacancy Type: Fixed Term Contract for 12 months At Stonewater, we re committed to building homes and communities where people can truly thrive. We re now looking for an Involvement and Engagement Manager on a 12 month fixed term contract to lead how we listen to, involve and empower our customers in shaping our services and communities. The role This is a pivotal role within our Customer Experience directorate , where you ll take the lead on delivering our customer involvement and engagement strategy. You ll ensure our customers have genuine opportunities to influence decisions, co-create services and have their voices heard at every level of the organisation. Working closely with colleagues and stakeholders, you ll embed customer insight into business decisions, promote a culture of continuous improvement, and strengthen relationships across the communities we serve....

We are seeking an experienced Lead Mechanical Project Manager to join a growing project delivery team at the start of the construction of one of the largest hyperscale data centre schemes in the UK - A 140 MW scheme! This role will take responsibility for the operational delivery of the Mechanical (HVAC) packages from pre-construction/ Scope/ Procurement/ validation of subcontractors and ultimately to commissioning and handover. The successful candidate will have experience delivering complex building services installations and coordinating multidisciplinary teams on fast-paced projects and importantly experience in handling as a single discipline electrical project values of 30 + million within a project cost This is an excellent opportunity for an ambitious Senior Project Manager looking to work on large-scale mission critical, commercial or infrastructure projects. If you have experience of cooling withing the Data centre space this would be advantageous Key...

We are seeking an experienced Lead Electrical Project Manager to join a growing project delivery team at the start of the construction of one of the largest hyper scale data centre schemes in the UK - A 140 MW scheme! With the project at an early stage this is agreat time to join and work on a five plus year scheme This role will take responsibility for the operational delivery of the electrical packages from pre-construction/ Scope/ Procurement/ validation of subcontractors and ultimately to commissioning and handover. The successful candidate will have experience delivering complex building services installations and coordinating multidisciplinary teams on fast-paced projects and importantly experience in handling as a single discipline electrical project values of 30 + million within a project cost This is an excellent opportunity for an ambitious Senior Electrical Project Manager looking to work on large-scale mission critical projects. Key Responsibilities Manage...

Job Advertisement: M365 Identity & Integration Engineer Location: Leeds, 2 days per week in the office, Working Pattern: Via Umbrella Company Contract Length: 6 months Are you ready to embark on an exciting journey with a leading financial institution? Our client is seeking a talented M365 Identity & Integration Engineer to join their dynamic team! If you are passionate about technology and enjoy tackling challenges, this is the opportunity for you! Role Overview: As the M365 Identity & Integration Engineer, you will play a crucial role in the technical integration and ongoing operation of applications across the Workplace Technology portfolio. Your hands-on expertise will ensure that new and existing applications align with identity, security, governance, and operational processes. Get ready to collaborate with various teams, including Microsoft 365, Cyber Security, and Service Operations, to deliver secure and supportable solutions! Key...

New Job Opportunity - Lead Electrical Engineer - 3 year Outside IR35 project - Manchester/Hybrid Contract : 3-year project Outside IR35 Location : Manchester (Hybrid 2 3 days per week in office) Project : Nuclear FEED Building Services Role Overview We are seeking an experienced Lead Electrical Engineer to support a major Nuclear FEED project. Recent Nuclear Electrical Engineering experience is essential. The successful candidate will lead the electrical scope, providing technical leadership, coordinating deliverables, and ensuring compliance with project, client, and regulatory requirements. Key Responsibilities Project Delivery & Leadership Lead delivery of the electrical scope. Manage schedules, MDRs, change control, and project reporting. Lead technical meetings and supervise the electrical engineering team. Support project estimates and CTR development. Electrical Design & Engineering Prepare and review key electrical deliverables,...

An exciting opportunity has arisen for an experienced Traffic & Road Safety Team Leader to come and join a busy council in the Manchester area on an initial 12 month contract basis. The main duties of the experienced Traffic & Road Safety Team Leader are: Lead and manage a Traffic and Road Safety team, ensuring effective delivery of projects and day-to-day operational activities. Develop and implement strategic and operational plans for traffic management and road safety initiatives. Provide expert technical advice on highways, traffic engineering, transport planning, and road safety matters. Oversee the planning, design, and delivery of traffic management schemes, road safety improvements, and highway projects. Develop and implement processes for accident data collection, analysis, reporting, and performance monitoring. Analyse traffic data, collision statistics, congestion issues, and network performance to identify priorities and recommend improvements....

Procurement Transformation Consultant London/Hybrid - in the office 2 days a week 6 month initial contract Day Rate from £600 via Umbrella Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. For the past 21 years, my high-profile client has been getting customers of failed authorised financial services firms back on track. Their strength is in their numbers. Since 2001, they have helped 6.5m customers and paid back £26bn in compensation. Over the years they have continually strived to be better, faster, and more empathetic to their customers' needs in an ever more...