Housing Repairs and Maintenance Contact Centre Manager An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment. If you’ve also worked in the following roles, we’d also like to hear from you: Contact Centre Operations Manager, Customer Services Manager, Repairs Customer Services Manager, Call Centre Manager   This position is known within the organisation as an Interim Repairs Contact Centre Manager   KEY REQUIREMENT: Candidates must have previous Contact Centre Management Experience, ideally from Housing / Local Authority environments managing Property Repairs and Maintenance Enquiries   SALARY: circa. £64,000 per annum         LOCATION: Hybrid Working (2 – 3 Days in the Office per Week) JOB TYPE: 12 Month Full-Time, Interim Contract...

Are you a proactive Workplace or Facilities professional who thrives in complex environments? Do you enjoy creating great spaces and experiences for colleagues, members and visitors? If you’re driven by purpose, sustainability and operational excellence, we’d love to hear from you. The Institute of Physics (IOP) exists to help physics  and the people behind it realise their potential for society and the planet. Our work is shaped by three priorities:   Skills, Science and Society , as set out in our ambitious 2024 – 2029 strategy. Why work at the IOP? We’re a friendly, inclusive organisation where people are supported to thrive. We offer competitive pay, strong development opportunities and a generous benefits package, including: Excellent pension scheme Private medical, dental insurance and healthcare cash plan Eye care vouchers, flu vaccinations and EAP 25 days annual leave plus floating bank holidays Flexible working options About the role We’re...