SEND Business Support Officer - Medway Contract £200 per day Full time Onsite 3 days per week, work from home 2 days per week Duties and responsibilties Provide proactive admin support across Hub Inclusion Team activities Be the first point of contact, delivering excellent customer service Respond promptly to calls/emails and maintain accurate records Communicate clearly, inclusively and respectfully with diverse audiences Manage enquiries (including sensitive/confidential) professionally Support scheduling, appointments and diary coordination Maintain databases and admin systems in line with council processes Take accurate minutes and support partnership/SEND meetings Organise meetings, events and training sessions end-to-end Prepare documents, reports and statutory returns Keep stakeholders informed with clear, up-to-date case information Maintain accurate SEN pupil data in line with requirements Gather feedback to continuously improve service...