Join Our Team as a Contact Centre Worker! Are you ready to make a difference in public service? We are thrilled to announce an exciting opportunity for a Contact Centre Worker to join our dedicated team! As a vital member of our organisation, you will play an essential role in providing outstanding customer care to those who rely on our services. Shifts: Monday to Friday 9am -5pm - on site for training then when passed this able to work from home (in Belfast) Pay Rate: From April 13.45 What You'll Be Doing: As a Contact Centre Worker, your responsibilities will include: Customer Engagement: Handle a diverse range of inbound calls, ensuring that every customer's journey is seamless and satisfying. Your goal? Resolve queries "Right First Time" with a friendly and professional approach! Data Management: Capture, maintain, and ensure the quality and safety of customer data. Accuracy is key! Claims Assessment: Assess claims and respond to customer inquiries via...

Business Reporting Analyst Contract Daily Rate: Up to 400 (inside IR35 via umbrella) Contract Length: 9 months Hybrid working - 3 days in Belfast per week and 2 days remote per week Are you a motivated self-starter with a passion for process improvement and data analytics? Our client is seeking a Business Reporting Analyst to join their Markets Controls & Reg team. This is an exciting opportunity to play a pivotal role in implementing innovation and automation within the organisation, contributing to the delivery of high-quality reporting and insights. Key Responsibilities: Translate data into actionable consumer insights to drive targeting and segmentation strategies. Communicate findings clearly and effectively to business partners and senior leaders. Continuously evaluate and improve processes by exploring new data sources and tools. Perform monthly reporting tasks, including data collection, preparation, and distribution of manual reports, while automation is in...

Order Processor Belfast Hours: Monday to Friday - 8:00am 4:00pm (37.5 hours a week) £12.21 per hour Are you organised, detail-driven, and ready to join a friendly, supportive team? We re recruiting an Order Entry Processor for an exciting ongoing temporary opportunity with real potential to become a permanent position for the right person. If you enjoy structured work, take pride in accuracy, and like to keep busy throughout the day, this could be the perfect fit. What you ll be doing: Scanning and tracing customer orders Supporting experienced team members with order entry tasks Opening and sorting incoming post Accurately logging jobs onto the system Preparing trays for processing work Maintaining high levels of accuracy and attention to detail Working on your feet for most of the day What we re looking for: Strong attention to detail Good organisational skills A reliable and positive attitude Ability to work efficiently in a...