Trainee Installation Engineer (Fire Sprinkler Systems) Salary: £25,000 £26,000 Location: Stockport (covering North West sites) Type: Full-time, field-based (early starts required) Are you practical, reliable and keen to build a long-term career in a hands-on engineering role Would you value structured training, real responsibility and the chance to learn a specialist trade within a growing safety-focused sector Our client is an established and highly regarded fire protection specialist, delivering sprinkler installations across residential and commercial projects. They are now looking to appoint a Trainee Installation Engineer to join their field-based team. This is an opportunity to learn on the job, working alongside experienced engineers on live construction sites while developing technical skills that are in strong demand. You will play a key supporting role in the installation of fire sprinkler systems, helping with pipework, fittings and associated components. Over...

The Role As an L1/L1.5 Technical Support Engineer , you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework , managing the lifecycle of Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy). Technical Troubleshooting: Resolve issues related to Windows OS, O365, VPN, and Citrix. User Administration: Manage account creations, password resets, and distribution lists via Active Directory and Office 365. Hardware & Mobility: Support and configure desktops, laptops, printers, and mobile devices (iOS/Android). Escalation: Identify complex issues and escalate to appropriate resolver groups while maintaining ownership of the user experience. Technical Skillset Must-Have: Active Directory,...