Job Purpose To support our external Sales Teams with the technical proposals needed to help drive profitable business. The ideal candidate will be familiar with the Electrical Utilities Market (DNO, IDNO, ICP, EV, Renewables, rail sectors or export markets etc.). Our candidate will have excellent communication skills, good knowledge of the Electrical industry and preferably hold an HNC or higher in electrical engineering. Job Dimensions As a member of the sales and tendering team you will be on the 'front line', dealing with initial customer contact through email, telephone calls, answering technical product questions and collating and issuing appropriate sales materials and quotations as guided by the sales team. Fully supported by the Sales Channel Heads and other departments, you will take ownership to ensure our customers receive best in class customer service, responding to their enquiry or request for information with enthusiasm and professionalism. The role may...

Berry Recruitment are NOW hiring for a committed and experienced Customer Service Administrator to work for a company in Abingdon, Oxfordshire Role: Sales Order Administrator Salary : 28,000 per annum Location: Abingdon, Oxfordshire Hours: 9am - 5pm, Monday - Friday Key Responsibilities of the Customer Service Administrator: Processing orders received from customers via email Processing orders received from customers via amazon portal Assist in the effective liaison, support and assistance between customer services department and Rest of organisation (particularly sales department) Maintaining mechanisms for surveying and measuring customer satisfaction and disseminate Feedback to the appropriate internal entities Using the crm system to manage the functions of receiving, assessing, analysing, resolving and Documenting customers' issues and complaints in accordance with agreed requirements Generate daily metrics report and send it to the ceo and finance...